The Stone Collection - Phoenix

(4.7)
32 reviews

The Stone Collection - Phoenix Reviews

The Stone Collection is noted for its extensive inventory of natural stone, including granite, quartzite (specifically Taj Mahal), and exotic/unique slabs. Potential customers consistently praise the wide selection, variety of materials, and top-tier customer service. Some reviewers mention finding high-end products across various price points. While overall service is frequently excellent, a few individual reviews spotlight subpar experiences from specific employees and concerns about pricing consistency between online displays and actual inventory. Responses regarding response times and specific warranties are generally unavailable from these customer reviews.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

natural stone,granite,Quartzite,Taj Mahal,marble,exotic stone,slab

How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Negative experiences reported by one reviewer regarding staff demeanor being described as 'condescending and rude'.,Inconsistency noted between online product descriptions/apparent inventory and physical inventory.,Informational inconsistency: customers need to inspect slabs physically or consult inventory sheets in person for accurate pricing.

🛡️What warranties are offered?

Unknown

👥How is customer service rated?

Excellent

💰What about pricing?

Generally, the selection does not seem to imply high-end pricing, suggesting value for money despite the variety.,A specific price discrepancy was mentioned between products displayed and their actual listed or availability-based price.

🔧Any care tips mentioned?

Unknown

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