Serrano's Surfaces Kitchen Countertops Installation
5243 E Washington St, Phoenix, AZ 85034, USA
L&M Granite Countertops Reviews
Customer reviews for L&M Granite/Countertops (apparently a reseller, fabricator, and installer role) focus predominantly on positive experiences, frequently praising the quality of work installation, professionalism of staff (particularly Sara and Raul), prompt service, and competitive pricing, extending to good customer service levels. Construction material types frequently mentioned or requested include granite, quartzite, and laminate tops, alongside fixtures like sinks. Based on fewer reviews, some customers reported issues, primarily involving sink installations leading to gaps and alleged poor sealing (requiring follow-up repair), suggesting variability in installation quality. One mention alludes to potential competitive pricing without specifics.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
Granite,Quartzite,Laminate tops,Man-made granite
How is the quality rated?
Excellent
What is the typical response time?
Very good responsiveness noted for sales/office staff (e.g., quick connections, assistants available quickly). For service calls, one review mentioned arrival a bit late but still completed work satisfactorily.
What are common complaints?
Issues surrounding sink installations, as seen in two reviews: a perceived gap left after modifying cabinets for a new sink, and inadequate sealing after installation leading to defects.,One review specifically cited incomplete sealing and potential/poor communication regarding the fix needed after the sealing issue.
What warranties are offered?
No specific warranty details are mentioned in the provided reviews.
How is customer service rated?
Excellent
What about pricing?
Multiple reviews emphasize competitive pricing ("best prices", "cannot be beat", "very competitive price").,One mention of patience and quality work expected from a difficult customer, potentially linked to price ("they were patience and did top quality work. They had the best prices, cannot be beat")
Any care tips mentioned?
No specific care or maintenance tips are provided within the text of the reviews.
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