Serrano's Surfaces Kitchen Countertops Installation
5243 E Washington St, Phoenix, AZ 85034, USA
Building Materials Outlet Reviews
Based on customer reviews, the business provides countertop materials and associated items (like windows, doors, trim) at prices below typical retail, offering a wide variety of stock at potentially good value but sometimes standard prices. However, reviews highlight inconsistency or potential degradation in customer experience (service can be very helpful or very poor) and frequent issues with product quality issues and installation errors. Prospective customers should be aware of potential high fees (like 12%) added to some offers and the risk of product defects, as feedback on warranties and care instructions is mixed.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
granite,solid surface
How is the quality rated?
Unknown
What is the typical response time?
Unknown
What are common complaints?
discrepancy between pricing/service and quality/installation outcome,high fees (reported 12% sales premium/referral fees),poor customer service experiences reported,inability to return materials even if damaged/incorrect,mistakes in product (e.g., damaged countertops)
What warranties are offered?
How is customer service rated?
Unknown
What about pricing?
Generally listed below retail prices or reported good deals, but sometimes inconsistent or has increased to or above retail pricing. High fees may be added in certain transactions, impacting perceived value.
Any care tips mentioned?
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