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Aracruz RE

(4.9)
71 reviews

Aracruz RE Reviews

Customer reviews for Aracruz predominantly highlight positive experiences, particularly praising the excellent customer service, especially staff members like Yesenia and Maria, the impressive and well-organized selection of various materials (granite, quartz, stone), and the helpful guidance provided throughout the selection and ordering process. The location is noted as a warehouse/showroom environment offering a wide view of slabs. Upfront pricing is also frequently mentioned as a positive aspect, facilitating comparison and decision-making. Overall, the feedback suggests a generally high level of customer satisfaction and confidence in the business.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,stone,marble

How is the quality rated?

Excellent

⏱️What is the typical response time?

Response times are not specifically mentioned, but customer service interactions are described as helpful and customer-oriented.

📝What are common complaints?

None specific complaints are raised in the provided reviews. All feedback is positive or neutral regarding issues.

🛡️What warranties are offered?

Specific warranty details are not discussed in the provided reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Customers generally received feedback indicating 'great prices' or 'great value' and appreciates the 'upfront pricing' which simplifies the decision-making process.

🔧Any care tips mentioned?

The reviews mention needing to 'polish' certain materials and note that cleanup can require the appropriate products.

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