Rainbow Stone USA Inc

(3.8)
110 reviews

Rainbow Stone USA Inc Reviews

Customer reviews mention a range of experiences with the countertop supplier. Positive feedback highlights the availability of various materials (especially quartz) at competitive prices, high-quality products, and skilled installation. Other reviews voice concerns about communication failures, installation damages, unresolved customer service issues, and inconsistent application of warranties or financial compensation. The business is noted for customer-friendly hours (Saturday operation) but lacks detailed warranty information in most reviews.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Stone,Quartz,Prefabricated quartz,Cabinets

How is the quality rated?

Good

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Poor communication,Product defects (cuts, color mismatch, chips, damage),Unprofessional or dismissive customer service interactions,Issues with installation when not using their certified installers,Lack of satisfactory resolution for problems (refusals to correct/refund),High percentage fees for returns

🛡️What warranties are offered?

Unknown

👥How is customer service rated?

Good

💰What about pricing?

Priced very low/unbelievably low prices,Great value for the price,Good prices for the selection,Raised concern about a high return percentage fee

🔧Any care tips mentioned?

Unknown

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7130 Miramar Rd #200, San Diego, CA 92121, USA