Southern Stone Surfaces

(4)
51 reviews

Southern Stone Surfaces Reviews

Customer reviews for Southern Stone Surfaces predominantly highlight highly positive experiences across multiple touchpoints. Potential customers are advised that the company offers a wide selection of materials, expert installation, high-quality craftsmanship (appearing 'Excellent' based on most reviews), professional and highly-rated customer service, and reasonable pricing. While the majority of feedback is exceptionally positive, a few negative reviews warn about potential quality control issues ('ok job of fabricating') and recommend buyer beware regarding business practices ('not honest in their business dealings'). Response times are noted to be quick on at least one occasion, and no specific warranties are explicitly mentioned. Installation processes are consistently praised. Overall, the service and product quality seem to receive very favorable ratings based on the reviews provided.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Stone (general term used frequently),Marble (Calacatta Gold mentioned, marble slab, entire slab),Granite (cracked granite mentioned),Quartz

How is the quality rated?

Excellent

⏱️What is the typical response time?

Under a week

📝What are common complaints?

Dishonest business dealings/Not upfront,Fabrication quality not top-tier ('ok job'),Incomplete or inaccurate slab condition without customer responsibility

🛡️What warranties are offered?

Guarantee of workmanship/conformity (implied by 'does everything they promised')

👥How is customer service rated?

Excellent

💰What about pricing?

Pricing was considered fair/prompt or professional interaction was provided

🔧Any care tips mentioned?

Not specified in the reviews

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