K B Tops Inc
105 Aragona Blvd # 103, Virginia Beach, VA 23462, USA
Trindco Premium Countertops Reviews
Customer reviews for Trindco Premium Countertops provide a varied experience. The business is frequently mentioned in conjunction with retailers like Home Depot and Lowe's, particularly for quartz countertops. Positive feedback emphasizes excellent installation quality, professional crews, efficient service, friendly customer interactions, and the use of premium materials. Several reviews discuss their in-house sales/service department. However, some negative experiences highlight potential deceptiveness regarding the 'premium' designation, seam quality, instances of rude customer service, communication issues, minor product imperfections, and warranty disputes. General consensus indicates a reasonable wait time (several weeks) and the mention of a standard product warranty.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
quartz,Corian
How is the quality rated?
Good
What is the typical response time?
Several weeks (typical turnarounds mentioned, variability noted)
What are common complaints?
Terms like 'premium' found deceptive (unnecessary seams),Customer service perceived as rude or unprofessional,Unexpected cost increases (often when ordering retail partners like Lowe's/Home Depot),Minor installation finish issues (not perfect corners, pin-size dots),Sink separation after 16 months,Communication delays (long waits, forgetting to contact after measurements)
What warranties are offered?
Standard product warranty (cust. service/satisfied reviews imply this is offered, but specific terms mentioned only minimally or generally)
How is customer service rated?
Good
What about pricing?
Generally reasonable price perception noted, but also instances of being charged unexpected fees (often tied to retail processes or quotes outside Trindco)
Any care tips mentioned?
Use of acid-free cleaner mentioned once.
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