USA Stone and Marble

(4.7)
31 reviews
+1 615-383-7585

USA Stone and Marble Reviews

Customer reviews for USA Stone mention consistently positive customer service and professional installation in around one-third of the feedback. Granite, marble, quartzite, and quartz are common materials. Issues raised include specific hidden cost requests at the end of projects, some concerns with customer service if manager Darryl ultimately decides on changes, and general reports about timely quoting and communication for materials. The selection and fabrication quality are viewed highly.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite,Marble,Quartzite,Quartz

⭐How is the quality rated?

Good

⏱️What is the typical response time?

Unknown (At least one review indicates a prompt response for measurements).

📝What are common complaints?

Hidden cost requests made during install,Specific concern related to manager Darryl's decision-making

🛡️What warranties are offered?

Basic Warranty (Implied/Potentially included in quotes)

👥How is customer service rated?

Good

💰What about pricing?

Generally fair pricing mentioned,Concerns about specific hidden cost requests and upselling

🔧Any care tips mentioned?

Wipe regularly,Wipe spills clean

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