Five Stars Granite LLC

(4.2)
190 reviews

Five Stars Granite LLC Reviews

Customer reviews for 5 Star Granite reflect a mix of highly positive and negative experiences. The business is praised for competitive pricing, friendly staff, professional customer service, high-quality countertops (particularly quartz and granite), and meticulous installation work. However, some customers report issues with scheduling errors, installation mistakes, workmanship problems (including seams, cracks, and alignment issues), and unprofessional customer interactions.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz,Granite

How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Scheduling errors,Installation mistakes (seams, seams visibility, alignment issues),Workmanship problems (cracks, poor edges),Incorrect initial measurements

🛡️What warranties are offered?

Warranties are mentioned, but the details vary (some reviews imply limitations, one discusses a crack not covered, others don't specify terms).

👥How is customer service rated?

Excellent

💰What about pricing?

"Reasonable" or "Very reasonable" is frequently mentioned. Some reviews contrast 5 Star Granite's prices as "very reasonable" (praiseworthily) while others contrast "low" prices (critically, linking to potentially inferior quality).

🔧Any care tips mentioned?

One review mentions cleaning as appropriate ("white vinegar").

Other Countertop Providers in St. Louis