Granite Factory Direct

(4.7)

158 reviews

Granite Factory Direct Reviews

Customer reviews for this countertop supplier highlight high satisfaction with the company's reputation for professionalism and quality products, including granite materials, with a focus on excellent customer service that simplifies the purchasing process. Positive feedback also notes competitive pricing, however, one review mentions an issue with advisor guidance and installation advice, suggesting potential variability in service quality.

Summarized by Grok

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🌳What countertop materials are commonly used?

Granite,Slabs

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Fast responses, particularly for service inquiries and project adjustments.

📝What are common complaints?

Poor service and installation advice from one staff member, requiring revisions to work ordered from the store.

🛡️What warranties are offered?

👥How is customer service rated?

Excellent

💰What about pricing?

Great prices, affordable, and unbeatable value with multiple instances of positive comments on cost.

🔧Any care tips mentioned?

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