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NSI Stone Trading

(4.5)
17 reviews

NSI Stone Trading Reviews

The reviews present a mixed picture, with numerous positive mentions of the company's excellent customer service and product selection, particularly praising knowledgeable staff (notably Dan and Jessica). Customers frequently express high satisfaction with the range of stone and the quality of the products. Several reviews specifically commend customer service skills and attention to detail. However, there are also negative reviews highlighting significant issues with customer service responsiveness (being ignored) and installation timeliness (receiving replacement pieces later than expected).

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

quartzite,marble,granite,quartz,stone

How is the quality rated?

Good

⏱️What is the typical response time?

Sometimes prompt (as per positive reviews), mentioned as timely delivery, but installation delay noted in negative review.

📝What are common complaints?

Replacement pieces arriving later than expected,Poor, unresponsive customer service once initial contact points are bypassed

🛡️What warranties are offered?

One negative review explicitly mentions no guarantee was offered.

👥How is customer service rated?

Fair

💰What about pricing?

Reviews mention "Excellent prices" in a positive review, but no other specific pricing feedback or comparisons is provided.

🔧Any care tips mentioned?

No care or maintenance tips are mentioned in any of the reviews.

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