Rainbow Stone USA Inc

(3.8)
110 reviews

Rainbow Stone USA Inc Reviews

The reviews for this business highlight a range of experiences regarding material selection, installation service, product quality, and customer interactions. Customers mention finding various countertop materials including quartz, stone, and specific types like Calacatta Jade. Some praise the quality of the countertops, the professionalism of their own installers or employees (but not uniformly across all staff), and the speed of installation (completed in one day is mentioned). However, installation errors and communication issues are also reported. Pricing is noted as being low, sometimes labeled as unbeatable, but service experiences vary significantly between dealing with specific employees or the owner. Overall, the business is seen as offering good value, but potential issues include varied service quality, installation problems, and inconsistent customer service, with one review specifically mentioning negative experiences with the owner.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Stone,Quartz,Granite

How is the quality rated?

Unknown

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Installation errors (cuts, color, chips, defects),Poor communication,Customer service issues (specific staff/owner),Lack of support/recourse

🛡️What warranties are offered?

Not explicitly mentioned, but implied potential support/fixes from the business owner in some cases, possibly alongside the use of specific installers.

👥How is customer service rated?

Unknown

💰What about pricing?

Prices are described as low, unbeatable, and often the prompt to choose this business, even being labeled as 'unbelievable low prices'.

🔧Any care tips mentioned?

No care or maintenance tips were mentioned in the reviews.

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