K B Tops Inc
105 Aragona Blvd # 103, Virginia Beach, VA 23462, USA
Stonewood Kitchen & Bath Inc Reviews
Customer reviews for StoneWood/Kitchen & Bath provide a mixed account of their countertop services. The business is noted for generally quick fabrication and installation processes, with some customers praising the professionalism and quality of work. However, reviews highlight concerns about potential quality discrepancies, installation errors, customer service variability, and pricing comparisons with competitors like IKEA. The summary emphasizes practical aspects such as typical lead times, material options, and known issues to help potential customers evaluate the business based on documented experiences.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
granite,quartz,solid wood
How is the quality rated?
Generally Positive
What is the typical response time?
Fabrication completed in approximately 7 days on average, but service call response times not consistently detailed; often described as efficient but occasionally vague.
What are common complaints?
Quality discrepancies in countertop appearance (e.g., lighting effects altering color),Installation errors such as lack of support for overhangs, improper caulking, or product damage,Customer service issues including rudeness, unprofessionalism, and poor communication,Missing items or parts from orders
What warranties are offered?
None specified in a positive manner; potential warranty issues are mentioned in complaints (e.g., failure to honor warranty for installation errors), but no clear warranty details are provided
How is customer service rated?
Generally Positive
What about pricing?
Ample value for money in many cases (e.g., competitor quotes indicate lower prices compared to StoneWood), but some customers express good value for quality materials and services; overall, pricing is seen as competitive but not universally praised
Any care tips mentioned?
Use appropriate cleaners for specific materials (e.g., quartz and granite recommended with caution)
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