American Countertop Inc

(3.7)
24 reviews

American Countertop Inc Reviews

The reviews reflect a mixed experience with American Countertop Inc. Some customers report high satisfaction with the quality and installation of countertops like granite, quartz, and marble, as well as commendable customer service and design advice. Other reviews highlight significant complaints, including poor customer service, slow response times, materials not matching quotes, unresolved warranty issues, product defects, and allegations of unfair labor practices. There is no clear consensus on pricing, value for money, or maintenance tips.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,marble,laminate,butcher block

How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown

📝What are common complaints?

poor customer service,materials did not match quotes/design,slow/unresponsive warranty response,poor treatment of employees,product defects (cracks, chipped countertops),negative work ethic/installation quality

🛡️What warranties are offered?

Potential warranty coverage for countertops and installation was mentioned, but specific details or claims about warranty duration were not consistently described. Some customers reported issues with warranty response or support being unreturned.

👥How is customer service rated?

Excellent

💰What about pricing?

Insufficient information was found in the reviews to provide definitive feedback on pricing or value for money.

🔧Any care tips mentioned?

No care or maintenance tips for countertops were mentioned in any of the reviews.

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