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Boston Building Resources

(4.5)
115 reviews
+1 617-442-2262

Boston Building Resources Reviews

Customer reviews for Boston Building Resources (BBR) emphasize the store's focus on providing affordable materials, particularly used, donated, and co-op sourced items, along with knowledgeable and helpful staff. Overall feedback highlights positive customer service experiences, competitive pricing, and the store's role in sustainability through recycling. However, a single complaint mentions inaccurate information regarding their recycling program for certain items.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Reviews frequently mention materials sourced from the warehouse (used/donated items), co-op offerings (new materials), and specifically highlight windows, doors, cabinets, fridges, and other home improvement items. Emphasis is often on repurposed or second-hand goods.

⭐How is the quality rated?

Unknown (reviews do not provide direct ratings on countertop materials themselves, only generally positive feedback on the quality of used items and overall service)

⏱️What is the typical response time?

Unknown (reviews do not mention specific service call or response time durations)

📝What are common complaints?

The primary specific complaint mentioned is inaccurate information provided about the store's recycling program (refusing items after certain dates despite policy claims).

🛡️What warranties are offered?

None (no specific mention of warranties or guarantees for countertops or installation services in the provided reviews)

👥How is customer service rated?

Excellent (reviews consistently highlight highly knowledgeable, patient, professional, and attentive staff, good communication, helpfulness, and positive interactions)

💰What about pricing?

Strongly positive feedback regarding pricing. Reviews repeatedly emphasize the store's excellent prices, especially for used and donated materials, and the good value for money offered, often contrasting them with retail giants.

🔧Any care tips mentioned?

None (no information regarding care or maintenance tips for countertops is provided in the reviews)

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