Top Countertop Providers in Boston

USA

Find countertop providers in Boston, USA. Get addresses, service areas, ratings and reviews for countertop companies.

πŸͺ¨ 220 providers

Available Countertop Providers in Boston, USA

Butcher Block Countertops in Boston, USA

Boston Building Resources - Countertop provider

Boston Building Resources

(4.5)
115 reviews

πŸ“ 100 Terrace St, Boston, MA 02120, USA

πŸ“ž +1 617-442-2262

This customer testimonial content emphasizes Boston Building Resources' (BBR) strengths as a community-oriented home improvement supplier. Key themes mentioned include: competitive pricing for used/materials/co-op items, knowledgeable and helpful staff (notably Daniel Lerch and Elaine), wide range of recycled/new materials for various home projects, customer service oriented towards homeowners, a cooperative/co-op model, focus on sustainability (reducing landfill waste), free resources/skill shares, and a reputation spanning multiple generations of customers.

🌳 Common Materials

recycled/reclaimed items,used materials,donated materials,warehouse materials,co-op materials,new materials,new kitchen & bath products,windows,doors,cabinets,hardware,paint,used windows,used doors

⭐ Quality Rating

Unknown

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Exaggerated claims regarding material acceptance criteria (specifically mentioned for toilets)

πŸ›‘οΈ Warranties Offered

Not mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Excellent

πŸ“‹ Care Tips

Not mentioned

View Details
Boston Stone Works - Countertop provider

Boston Stone Works

(5)
62 reviews

πŸ“ 142 Quincy Shore Dr UNIT 155, North Quincy, MA 02171, USA

πŸ“ž +1 617-892-2795

Customer reviews consistently praise Boston Stone Works for its high-quality craftsmanship and installation across materials like granite, quartzite, and quartz. The company, typically worked with individuals identified as Muna/Mona, receives high marks for responsiveness, customer service professionalism, and project management. No complaints about pricing or defects are mentioned.

🌳 Common Materials

quartzite,granite,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Customers frequently mention immediate or very efficient communication and responsiveness from the staff.

πŸ“ Common Complaints

None mentioned.

πŸ›‘οΈ Warranties Offered

No specific warranties mentioned in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Customers find the pricing to be very competitive or at least not noteworthy as high.

πŸ“‹ Care Tips

No specific care or maintenance tips for countertops are mentioned in the reviews.

View Details
Hastone Cabinetry and Countertops - Countertop provider

Hastone Cabinetry and Countertops

(4.3)
18 reviews

πŸ“ 115 E Cottage St, Boston, MA 02125, USA

πŸ“ž +1 617-822-1398

Based on the provided reviews, the supplier Hastone Cabinetry and Countertops appears to have a predominantly positive reputation among customers for its product range (especially granite and marble) and customer service. Potential customers report positive experiences with staff members like Jennifer Ha and Lisa regarding design consults, customer service, quality of products, installation, and rework handling. However, the reviews contain contrasting experiences concerning pricing (some finding it high or expensive, others not concerned or even praising past salesperson experience) and scheduling/call response times (some reporting difficulty getting service, while others found staff responsive and busy). There are also strong warnings against purchasing cabinets solely from the company due to potential scheduling and pricing issues.

🌳 Common Materials

The most frequently mentioned or recommended materials are granite and marble, with specific customer appreciation noted for the granite selection.

⭐ Quality Rating

Excellent

⏱️ Response Time

Responses are mixed. Some reviews indicate quick initial service and prompt handling of issues (e.g., Re-dimensioning an island, quick quote and design). However, one review criticizes the difficulty in scheduling and initial contact.

πŸ“ Common Complaints

The most common complaint is related to pricing. Customers complain about high prices (some explicitly labeling them as 'ridiculous' or 'expensive') or additional expensive fees. Another specific issue mentioned is difficulty contacting the company or scheduling measurement appointments.

πŸ›‘οΈ Warranties Offered

No specific details about warranties or guarantees offered by the company are mentioned in any of the reviews.

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Feedback on pricing is mixed. Some reviews express concern about high costs and perceived overcharging for minimal work (e.g., signing fees, cutting charges). Other reviews do not explicitly complain about pricing but either seem fine with the quality/expensive perception or had a positive experience with the sales process regarding price.

πŸ“‹ Care Tips

No care or maintenance tips for countertops are mentioned in any of the reviews.

View Details
Boston Counters - Countertop provider

Boston Counters

(5)
18 reviews

πŸ“ 78 Olympia Ave Unit H, Woburn, MA 01801, USA

πŸ“ž +1 781-281-1622

Customer reviews indicate a generally positive experience with Boston Counters, including high praise for installation quality, customer service, and professional staff, often resulting in stress-free renovations. Marble is a common material recommended or used, and reviews highlight efficient processes. However, some concerns are raised about potential inaccuracies in estimates or insertion details, which may vary based on factors like contractor input.

🌳 Common Materials

Marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Inaccurate estimates or issues with insertion details,Potential confusion from external factors like contractors

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Positive indications of reasonable pricing, with no explicit complaints, but specifics like 'marble' being reasonably priced noted.

πŸ“‹ Care Tips

Specific care for marble countertops, such as proper cleaning and avoiding harsh chemicals

View Details
MSI Boston - Countertop provider

MSI Boston

(4.2)
98 reviews

πŸ“ 1080 University Ave, Norwood, MA 02062, USA

πŸ“ž +1 781-680-0300

Reviews highlight a generally positive experience with the vast selection of materials and helpful staff at MSI. Potential customers should be aware of variations in service quality between different locations and occasional space navigation challenges.

🌳 Common Materials

Quartz,Granite,Marble

⭐ Quality Rating

Good

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Negatively experienced customers specifically reported rude or disinterested staff in the Boston and Norwood locations, as well as finding navigation somewhat difficult in the warehouse setting.

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Unknown

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

Unknown

View Details
Home Outlet - Countertop provider

Home Outlet

(4.2)
83 reviews

πŸ“ 260 Eastern Ave #105, Malden, MA 02148, USA

πŸ“ž +1 781-324-0774

Customer reviews for this countertop supplier highlight a varied experience, particularly focusing on a location in Malden. Generally, outlets describe the store as having competitive pricing and an abundance of products for kitchen, bathroom, and cabinet needs, with instances of friendly yet unoverwhelming service, suggesting value for money for specific, sometimes lower-grade items. Some praise the knowledgeable assistance (like manager Dave Kilpatrick for design) and the direct, collaborative shopping process, while cautioning about shop appearances and potential product issues. A new store (possibly this outlet) gets a positive recommendation for competitive pricing on certain goods and helpful customer service.

🌳 Common Materials

Vinyl windows,Kitchen cabinets,Vanities,Bathroom furniture,Tile

⭐ Quality Rating

Good

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Appearance/Visual Quality (store looks cheap),Product Condition/Broken Items (door demo),Stock Condition/Furniture Dirty,Fit Potential Issues

πŸ›‘οΈ Warranties Offered

None mentioned

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Pricing is described as 'low', 'great', 'great prices', 'best prices', 'affordable', 'cheap', offering value for money compared to national chains.

πŸ“‹ Care Tips

No care tips for countertops provided in this review set.

View Details
Direct Kitchen & Counter Top Distributors Inc - Countertop provider

Direct Kitchen & Counter Top Distributors Inc

(4.4)
16 reviews

πŸ“ 195 Squire Rd, Revere, MA 02151, USA

πŸ“ž +1 781-485-3303

Customer reviews for this countertop supplier highlight generally positive experiences with the quality of workmanship, installation, and overall customer service. Positive comments frequently mention fast project completion (e.g., remodeling in a few weeks), use of materials like granite, and superb pricing and communication. Some reviews note minor issues with service roles (e.g., specific employees or sales interactions) and quality aspects, but these are not predominant. No information is provided about response times, warranties, or maintenance tips. The business is recommended by several customers for its professional approach and reliable execution.

🌳 Common Materials

granite

⭐ Quality Rating

Good

⏱️ Response Time

Not specified in reviews

πŸ“ Common Complaints

Issues with customer service interactions (e.g., condescending sales representatives or frustrated employees)

πŸ›‘οΈ Warranties Offered

None mentioned

πŸ‘₯ Customer Service Rating

Unknown

πŸ’° Pricing Feedback

Positive feedback on excellent pricing and value for money

πŸ“‹ Care Tips

None mentioned

View Details
Metropolitan Cabinets & Countertops - Countertop provider

Metropolitan Cabinets & Countertops

(4.5)
49 reviews

πŸ“ 505 University Ave, Norwood, MA 02062, USA

πŸ“ž +1 781-949-8900

Customer reviews for Metropolitan Cabinets & Countertops highlight a generally positive experience with high-quality cabinets, knowledgeable staff, and excellent customer service, particularly praising the sales and design teams. The business offers a wide range of materials including quartz, granite, and marble. Most reviews describe a smooth process from selection to installation, with many customers recommending the company. Potential customers should note that some reviews mention occasional delays in communication or customer service, and while warranties and guarantees (like 10-year product warranty) are commonly referenced, specific details can vary.

🌳 Common Materials

quartz,granite,marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Delivery of incorrect items or wrong cabinets,Poor or delayed customer service including ignored calls and emails,Slow response times,Incorrect quotes or unexpected charges

πŸ›‘οΈ Warranties Offered

10-year product warranty,Installation guarantee,Free template layout,Other quotes mentioning price matching or similar guarantees

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

Avoid using harsh cleaners on granite surfaces (one mention)

View Details
Boston Bluestone - Countertop provider

Boston Bluestone

(4.5)
20 reviews

πŸ“ 199 Turnpike St, Stoughton, MA 02072, USA

πŸ“ž +1 781-297-7707

Multiple positive reviews highlight excellent quality of countertops (granite, quartz, and potentially others), professional and efficient installation teams, and friendly staff. Customers frequently recommend the company due to these factors. Two reviews comment on a different company being unprofessional and overpriced.

🌳 Common Materials

granite,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

unprofessional service,overpriced

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Mixed feedback - some find it economical/affordable, others perceive it as expensive.

πŸ“‹ Care Tips

Unknown

View Details
Divine Design Center - Countertop provider

Divine Design Center

(4.9)
76 reviews

πŸ“ 2 Battery Wharf, Boston, MA 02109, USA

πŸ“ž +1 617-443-0700

The reviews consistently highlight the design expertise and high-quality work from the kitchen designers at Divine Design Center, praising their attention to detail, aesthetic sense, and ability to deliver results that align closely with customer vision. While specific material choices are not emphasized, the overall quality of work, installation, and customer service are frequently lauded, particularly regarding kitchen renovations and custom cabinetry projects. A single customer reported receiving damaged vanities, suggesting a potential issue with special orders or handling.

🌳 Common Materials

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Damaged special-ordered vanities

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

Unknown

View Details
Metropolitan Cabinets and Countertops - Countertop provider

Metropolitan Cabinets and Countertops

(5)
3 reviews

πŸ“ 1175 Dorchester Ave, Dorchester, MA 02125, USA

πŸ“ž +1 781-949-8970

Customer reviews indicate that customers generally had positive experiences with the service and installation process. Key details include responsiveness from staff, smooth collaboration with contractors, and overall satisfaction with design assistance. However, there is no specific information provided regarding countertop materials, detailed quality assessments, warranties, pricing, care instructions, or response times for service calls in the reviews provided.

🌳 Common Materials

Unknown

⭐ Quality Rating

Excellent

⏱️ Response Time

Positive feedback is provided on responsiveness and timely support during the service interactions.

πŸ“ Common Complaints

Unknown

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

Unknown

View Details
New England Wood Countertops - Countertop provider

New England Wood Countertops

(3.7)
6 reviews

πŸ“ 47 Plantation Rd, Broad Brook, CT 06016, USA

πŸ“ž +1 860-623-8445

Customer reviews reflect positive experiences with the quality and aesthetics of granite and black walnut countertops, highlighting excellent craftsmanship and high-end finishes. However, there are mentions of significant customer service issues, including slow response times and quote errors, and no warranties are discussed for either the products or installation.

🌳 Common Materials

Granite,Black Walnut

⭐ Quality Rating

Excellent

⏱️ Response Time

Poor

πŸ“ Common Complaints

Slow or unresponsive communication,Quote errors or inaccuracies

πŸ›‘οΈ Warranties Offered

πŸ‘₯ Customer Service Rating

Poor

πŸ’° Pricing Feedback

πŸ“‹ Care Tips

View Details
In House Kitchen Design - Countertop provider

In House Kitchen Design

(4.9)
45 reviews

πŸ“ 415 Neponset Ave, Dorchester, MA 02122, USA

πŸ“ž +1 617-420-5421

Customer reviews for In House Kitchen Design uniformly praise the company, highlighting excellent work quality, particularly in cabinet and countertop installation, competitive pricing, and professional customer service. Reviews frequently mention quick turnaround times and positive experiences with the company's design team (notably Amy and Leo). While material specifics are generally not detailed, quartz countertops are mentioned. No negative feedback or common complaints are raised across the reviews.

🌳 Common Materials

Primarily quartz is mentioned as a material used for countertops. Installation quality is noted, but specific details about other materials like hardwood, marble, etc., are not frequently detailed due to the focus on kitchen renovations, though hardwood floors were installed by their team.

⭐ Quality Rating

Excellent

⏱️ Response Time

Projects are completed relatively quickly in many cases (e.g., under a week for install, 6 weeks or less for cabinetry), indicating turnaround times that are below average for standard renovations.

πŸ“ Common Complaints

None

πŸ›‘οΈ Warranties Offered

None

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Pricing is consistently described as competitive, competitive, or featuring standout value for the quality provided.

πŸ“‹ Care Tips

None

View Details
Floor & Decor - Countertop provider

Floor & Decor

(4.4)
144 reviews

πŸ“ 725 Morrissey Blvd, Dorchester, MA 02122, USA

πŸ“ž +1 617-514-5550

The majority of customer reviews for this Flooring and Decor business express high levels of satisfaction with customer service, product selection, and knowledgeable staff. Many reviewers highlight friendly and helpful interactions, particularly at the Dorchester location, praising staff for going above and beyond to assist customers despite the potential confusion between flooring inquiries and a potential countertop supplier context. Potential customers should note that while the reviews indicate positive experiences with flooring products (tile, hardwood), and associated installation advice, no specific endorsement for countertops or related surface products is confirmed based on the reviewed comments.

🌳 Common Materials

Wood/Duratrain flooring,Tile,Hardwood

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Lack of attention/greeting at one location (Avon),Poor checkout experience (unsafe setup),Lack of organization / time and attention (inconsistent experience)

πŸ›‘οΈ Warranties Offered

No specific warranty information was mentioned.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Priced right

πŸ“‹ Care Tips

No care or maintenance tips were provided in relation to their product offerings/sales process.

View Details
Norfolk Hardware & Home Center - Countertop provider

Norfolk Hardware & Home Center

(4.4)
265 reviews

πŸ“ 981 Morton St, Boston, MA 02126, USA

πŸ“ž +1 617-296-2100

Customer feedback for this hardware store often highlights the friendly and helpful staff, a wide selection of tools and materials, and excellent customer service. While praise frequently mentions the knowledgeable employees, organization, and immediate attention, there are also mentions of occasional unhelpful staff members or instances where customer service fell short, particularly at checkout or in specific departments. Overall, the store is noted for providing a pleasant and efficient shopping experience for hardware needs.

🌳 Common Materials

glass,custom cabinets,shelving,granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Reviews often mention being greeted immediately or within a few moments of arrival.

πŸ“ Common Complaints

Some staff members, particularly those in specific departments like kitchen/bath or checkout, were reportedly not helpful or unprofessional.,Issues were occasionally mentioned with management behavior or attitude.

πŸ›‘οΈ Warranties Offered

None mentioned

πŸ‘₯ Customer Service Rating

Mixed

πŸ’° Pricing Feedback

Some reviews note "decent" prices, but the feedback is generally neutral and lacks specific praise for value.

πŸ“‹ Care Tips

None mentioned

View Details
New England Building Supply - Countertop provider

New England Building Supply

(4.2)
54 reviews

πŸ“ 174 Hampden St, Boston, MA 02119, USA

πŸ“ž +1 617-445-5900

This review set focuses on a supplier business located along I-93 in Massachusetts. Service details include interactions with sales staff, installation crews ('yard guys'), and dispatchers. Reviews mention high-quality products like granite and quartz countertops, excellent customer service in specific instances, and complaints about the incompetence of installation staff, slow response times, unprofessional customer service, rude interactions, GPS directions, lack of phone sales, and inconsistent customer service experiences. Different internal departments seem to be evaluated. No warranty information is provided in any reviews.

🌳 Common Materials

Granite,Quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Poor

πŸ“ Common Complaints

Poor customer service (rude, unprofessional),Incompetent installation staff,Slow response times,GPS directions inaccuracies,Difficult phone ordering

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Unknown

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

None provided

View Details
Norfolk Kitchen & Bath Boston - Countertop provider

Norfolk Kitchen & Bath Boston

(4.5)
53 reviews

πŸ“ 999 Morton St, Boston, MA 02126, USA

πŸ“ž +1 617-296-6600

Customer reviews for Norfolk Kitchen and Bath highlight consistently positive experiences with their services, design capabilities, and installation quality. Potential customers are advised that the business offers comprehensive kitchen and bath remodeling, featuring responsive customer service, experienced design professionals, and meticulous execution. They emphasize the overall value and illumination of upgrading home spaces through their services.

🌳 Common Materials

Kitchen countertops, cabinets, floors, lighting, appliances, bathroom fixtures

⭐ Quality Rating

Excellent

⏱️ Response Time

Fast response via phone or email through staff members

πŸ“ Common Complaints

None mentioned

πŸ›‘οΈ Warranties Offered

Not mentioned in reviews

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Positive overall impressions of value for money, though specific pricing feedback is absent

πŸ“‹ Care Tips

None mentioned

View Details
Cumar Inc - Countertop provider

Cumar Inc

(3.8)
16 reviews

πŸ“ 69 Norman St #4, Everett, MA 02149, USA

πŸ“ž +1 617-389-7818

Reviews for this countertop supplier highlight a mix of positive and negative experiences. Potential customers are drawn to the supplier's extensive selection of materials, notably granite and marble, and generally positive feedback on the professional assistance and installation quality for some, though installation failures are cited by others. Customer service is viewed differently across reviews, with some praising the experience and others finding interactions impersonal. The overall impression is one of excellent material selection and potential for high-quality products, but with concerns raised about pricing consistency and installation reliability. Warranty offering was mentioned by some reviewers.

🌳 Common Materials

granite,marble

⭐ Quality Rating

Excellent,Poor,Unknown

⏱️ Response Time

Not mentioned in reviews.

πŸ“ Common Complaints

Installation issues (incorrect sink fitting, falling sink/faucet),Very expensive pricing

πŸ›‘οΈ Warranties Offered

Warranties or guarantees were mentioned as part of the offering by some reviewers, but specific details were not provided in the reviews.

πŸ‘₯ Customer Service Rating

Poor,Fair,Good,Excellent,Unknown

πŸ’° Pricing Feedback

Pricing was noted as potentially very high/expensive by some reviewers, not mentioned by others, but insufficient funds was cited as a barrier for one potential customer.

πŸ“‹ Care Tips

No specific care or maintenance tips for the countertops were mentioned in the available reviews.

View Details
Marble and Granite, Inc. - Countertop provider

Marble and Granite, Inc.

(4.4)
15 reviews

πŸ“ 270 University Ave, Westwood, MA 02090, USA

πŸ“ž +1 781-407-9560

The reviews indicate positive feedback regarding customer service, the wide selection of materials, and overall quality. Customers appreciate the demonstrated expertise, willingness to exceed expectations (such as helping find fabricators), and transparency in pricing. The company is frequently praised as a 'one stop shop' for quality stone materials and installation. However, one review mentioned a visible fingerprint issue on quartzite countertops shortly after installation, and another referenced time-consuming delivery logistics. The service experience is consistently highlighted as excellent.

🌳 Common Materials

granite,quartzite,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Installation defects (fingerprint visibility),Delivery logistics and driver behavior

πŸ›‘οΈ Warranties Offered

No specific warranties mentioned in the reviews, though standard industry practices likely apply (e.g., covering manufacturing defects).

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Generally considered 'a little bit pricey compared to MSI', but justified by more extensive options and superior showroom experience.

πŸ“‹ Care Tips

None mentioned in the reviews.

View Details
Norfolk Kitchen & Bath Braintree - Countertop provider

Norfolk Kitchen & Bath Braintree

(4.6)
68 reviews

πŸ“ 265 Wood Rd, Braintree, MA 02184, USA

πŸ“ž +1 781-848-5333

The reviews for Norfolk Kitchen and Bath are overwhelmingly positive, highlighting excellent design services, professional installation, responsive project management, and satisfied customers with high-quality results across their kitchen and bath remodeling projects. Staff members mentioned include Darby, Torrey Fuller, Hilary, Darby Kominik (multiple mentions), Richard, Susan, John Bass, Danielle Vincent, Paul, Steven, Barbara, Mentor, Pallum, Brian Reardon, and Nicola. The projects were located at their Braintree and Dorchester locations.

🌳 Common Materials

granite countertops

⭐ Quality Rating

Excellent

⏱️ Response Time

Installation process delays ranging from "a week" to "some unexpected delays" due to partner scheduling, but overall completion was achieved.

πŸ“ Common Complaints

Installation delays ranging from 'a week' to 'some unexpected delays' due to partner scheduling, but overall completion was achieved.

πŸ›‘οΈ Warranties Offered

No specific warranties or guarantees were mentioned in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Pricing was described as 'fair', 'good value', and 'at a fair price'. Some reviews did not specifically mention the price but were overall satisfied.

View Details

Cheap Granite Countertops in Boston, USA

Boston Stone Works - Countertop provider

Boston Stone Works

(5)
62 reviews

πŸ“ 142 Quincy Shore Dr UNIT 155, North Quincy, MA 02171, USA

πŸ“ž +1 617-892-2795

Customer reviews for Boston Stone Works overwhelmingly praise the company's customer service, highlighting Muna and Mona (likely the same point of contact) as highly communicative, knowledgeable, responsive, and professional throughout the process. The quality of the countertops (materials like quartz, granite, quartzite, and marble) and their installation are consistently described as excellent by both the end result and installation teams. The company is frequently noted for timely completions and competitive pricing, offering a smooth and highly recommended experience for countertop fabrication and installation.

🌳 Common Materials

[object Object]

⭐ Quality Rating

[object Object]

⏱️ Response Time

[object Object]

πŸ“ Common Complaints

[object Object]

πŸ›‘οΈ Warranties Offered

[object Object]

πŸ‘₯ Customer Service Rating

[object Object]

πŸ’° Pricing Feedback

[object Object]

πŸ“‹ Care Tips

[object Object]

View Details
Adamo Stone Design - Countertop provider

Adamo Stone Design

(4.7)
33 reviews

πŸ“ 296 Freeport St, Dorchester, MA 02122, USA

πŸ“ž +1 617-269-9000

Reviews for Adamo Stone Design consistently emphasize high-quality installation and professional customer service, particularly praising the handling of complex jobs, attention to detail, and use of durable materials like marble and granite. Potential customers looking for reliable countertop installation in the Boston area may be interested in options like stone repairs or quartz, with positive feedback on pricing being noted by one reviewer.

🌳 Common Materials

Granite,Marble,Quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Mold caused by faucet issues

πŸ›‘οΈ Warranties Offered

Not specified by reviewers

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

One architect reviewer mentioned fair prices.

πŸ“‹ Care Tips

Specific cleaning procedures were not consistently mentioned; however, one reviewer referenced the need for regular cleaning with mild detergents and avoidance of abrasive substances, with another citing the importance of addressing water spots promptly to prevent mold damage.

View Details
Pablo Marble and Granite, LLC - Countertop provider

Pablo Marble and Granite, LLC

(4.7)
104 reviews

πŸ“ 10 Breed Ave, Woburn, MA 01801, USA

πŸ“ž +1 781-696-2990

Reviews for Pablo Marble and Granite/Tile consistently highlight positive experiences centered around professional customer service, efficient processes (including design, quote, and installation), high satisfaction with material quality (especially quartz and granite), and competitive pricing. Common praise includes quick response times, clean installations, and knowledgeable staff. Minor complaints occasionally reference slightly confusing payment structures and instances of minor post-installation issues (like potential sealant problems) but do not detract from the overall highly favorable impression of the company.

🌳 Common Materials

quartz,granite,marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Quick

πŸ“ Common Complaints

Confusion or complexity around payment structures (e.g., large deposits securing projects).,Occasional mention of minor post-installation issues (e.g., potential need for cleaning/waxing mistakes, low spots on quartz affecting staining).

πŸ›‘οΈ Warranties Offered

Acknowledgment or strong implication of satisfied customers, often tied to the quality of material or installation; no specific warranty details are provided in the reviews. There is general mention that Ben is a man of his word regarding the product and service.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Generally perceived as 'fair', 'good', or 'very reasonable' value for money.,Favorable price comparisons to other quotes received.,Competitive pricing noted (Pablo beat all other quotes).,Efficiency (saving costs by buying remnants or using open, well-stocked shops).

πŸ“‹ Care Tips

No explicit care or maintenance tips specific to product types (e.g., sealing granite, oiling quartz) are mentioned in the reviews.

View Details
Dover Stone Granite - Countertop provider

Dover Stone Granite

(4.9)
33 reviews

πŸ“ 1247 N Shore Rd, Revere, MA 02151, USA

πŸ“ž +1 781-629-7094

Customer reviews for Dover Stone consistently praise the company for its excellent customer service, knowledgeable and professional staff, high-quality craftsmanship and installation, and overall positive experience. Key positives mentioned include quick response times, precise fabrication, beautiful results, friendly service, and value for money. No significant issues or complaints were noted.

🌳 Common Materials

granite,quartzite,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Very fast or quick (e.g., quick communication, delivery, install speed)

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Good value for money,Fit budget,Unbeatable service and price

πŸ“‹ Care Tips

View Details
Bostonean Marble & Granite - Countertop provider

Bostonean Marble & Granite

(4.4)
23 reviews

πŸ“ 100 Ashland St, Everett, MA 02149, USA

πŸ“ž +1 617-381-0400

Reviews consistently highlight Bostonean Marble & Granite as a professional company with knowledgeable staff and excellent installation work. Customers frequently praise the quality of materials (notably quartz and Caesarstone), the clean installation process, and high levels of customer satisfaction. Many reviews recommend the company based on overall service, quality results, and value for money. Most positive experiences also mention prompt service, friendly staff, and competitive pricing. A single negative review mentioned an unsolicited request to remove a sink during measurement.

🌳 Common Materials

quartz,Caesarstone,ε€§η†ηŸ³/ηŸ³θ‹±ηŸ³

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Unwanted removal of fixture during measurement

πŸ›‘οΈ Warranties Offered

Standard warranties are mentioned but specific details like duration or type were not consistently specified

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Pricing is frequently described as competitive, affordable, or offering value for money

πŸ“‹ Care Tips

Not mentioned

View Details
Gemini Stone Llc - Countertop provider

Gemini Stone Llc

(5)
12 reviews

πŸ“ 100 Ashland St, Everett, MA 02149, USA

πŸ“ž +1 781-817-0794

These reviews consistently express high satisfaction with a countertop supplier, praising their customer service, installation quality, and pricing. Common positive feedback includes Danny's helpfulness, expertise, reliable communication, and timely service for materials like quartz and granite.

🌳 Common Materials

Quartz,Granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Quick response and turnaround times are frequently mentioned in reviews.

πŸ“ Common Complaints

No specific complaints are mentioned in any of the provided reviews.

πŸ›‘οΈ Warranties Offered

No information regarding warranties or guarantees is provided in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Pricing is noted as reasonable and within budget by several reviewers.

πŸ“‹ Care Tips

No care or maintenance tips are mentioned in any of the reviews.

View Details
Granite Guy Inc - Countertop provider

Granite Guy Inc

(5)
205 reviews

πŸ“ 43 Turnpike Rd, Southborough, MA 01772, USA

πŸ“ž +1 508-460-7900

People say this countertop store offers a wide selection of granite and other materials, and provides precise craftsmanship and flawless installation. They highlight the fair pricing, quick turnaround time, and professional service. They also like the helpful and patient staff, and the excellent communication throughout the project.

View Details
Boston Granite Countertops - Countertop provider

Boston Granite Countertops

(5)
2 reviews

πŸ“ 58 Walnut St, Peabody, MA 01960, USA

πŸ“ž +1 781-899-0068

This review discusses a business called Boston Granite Countertops based on multiple replacement orders from a customer managing various properties. Both granite and quartz materials were used, specifically mentioning waterfall island installations. The feedback is entirely positive, highlighting timely service and the aesthetic appeal of the countertops. There are no reported issues, delays, pricing details, or warranty information provided.

🌳 Common Materials

granite,quartz

⭐ Quality Rating

Unknown

⏱️ Response Time

Unknown

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Unknown

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

Unknown

View Details
Stone Depot Inc - Countertop provider

Stone Depot Inc

(4.6)
34 reviews

πŸ“ 34 Legacy Blvd, Dedham, MA 02026, USA

πŸ“ž +1 781-251-9700

Reviews highlight generally positive experiences with Stone Depot's countertops and services. Customers frequently praise friendly, knowledgeable sales staff and efficient, professional installation teams, with fast turnarounds and good pricing noted. Common materials mentioned are quartz and granite. Customers expressed high satisfaction with customer service and installation quality in most cases. However, one review mentioned an issue with installation quality and payment method. No specific warranties were mentioned in most reviews, though some note the team's attention to detail.

🌳 Common Materials

Quartz,Granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Within days to weeks

πŸ“ Common Complaints

Poor craftsmanship (installation quality) in a single review,Unusual payment method mentioned (cash without clear terms)

πŸ›‘οΈ Warranties Offered

Not explicitly mentioned in any reviews

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Generally described as 'great', 'hard to beat', or 'value for money'; fast turn-around noted

πŸ“‹ Care Tips

Not mentioned in any reviews

View Details
Colonial Marble Company, Inc - Countertop provider

Colonial Marble Company, Inc

(5)
9 reviews

πŸ“ 547 Rutherford Ave, Charlestown, MA 02129, USA

πŸ“ž +1 617-389-1130

These reviews consistently praise Colonial Marble for their excellent customer service, high-quality countertops (primarily marble), professional installation, and satisfaction with multiple jobs across various rooms. The company is noted for being responsive and accommodating for complex needs. There are no negative comments or complaints, and aspects such as pricing, warranties, or care instructions are not discussed.

🌳 Common Materials

Colonial Marble (as a company) is mentioned, and marble is a common material highlighted based on the positive reviews.

⭐ Quality Rating

Excellent

⏱️ Response Time

Generally prompt, as mentioned in one review regarding handling tricky requests, but specific average times are not provided.

πŸ“ Common Complaints

None mentioned in the reviews provided.

πŸ›‘οΈ Warranties Offered

Not mentioned in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Not mentioned in the reviews.

πŸ“‹ Care Tips

Not mentioned in the reviews.

View Details
Marble and Granite International - Countertop provider

Marble and Granite International

(5)
4 reviews

πŸ“ 99 Hammond St, Waltham, MA 02451, USA

πŸ“ž +1 781-647-1979

Customer reviews for MGI, a countertop supplier, are overwhelmingly positive. Users express high satisfaction with the quality of the countertops, the professionalism of the installation team, and the customer service. Respondents highlight positive experiences with the on-time completion of installations, the friendliness of staff, and the excellent results achieved. While the specific materials are not detailed in the reviews, MGI is praised for its vanity tops and organization of remnants.

🌳 Common Materials

Kitchen countertops,Bathroom vanity,Remnant material

⭐ Quality Rating

Excellent

⏱️ Response Time

No specific time mentioned, but installation completion is noted as on time.

πŸ“ Common Complaints

None mentioned

πŸ›‘οΈ Warranties Offered

Not mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Not discussed

πŸ“‹ Care Tips

Not mentioned

View Details
Hastone Cabinetry and Countertops - Countertop provider

Hastone Cabinetry and Countertops

(4.3)
18 reviews

πŸ“ 115 E Cottage St, Boston, MA 02125, USA

πŸ“ž +1 617-822-1398

Customer reviews highlight the business as a provider of countertops (particularly granite and marble) with a wide selection. Their staff are noted for expertise, customer service, and design consultation, with positive feedback on the finishing quality and after-sales support. Potential customers also note the ability to source various materials beyond granite. However, some mention high pricing or perceived high fees and cite operational issues like difficulty in scheduling or achieving timely service during peak times. Additionally, one review carries a strong warning regarding customer service.

🌳 Common Materials

Granite,Marble,Various Other Materials

⭐ Quality Rating

Good

⏱️ Response Time

Poor

πŸ“ Common Complaints

Difficulty scheduling measurements/appointments,Long wait times to get in touch,Operational busyness impacting service

πŸ›‘οΈ Warranties Offered

None mentioned in the reviews.

πŸ‘₯ Customer Service Rating

Fair

πŸ’° Pricing Feedback

Some reviews positively note reasonable pricing and perceived value, while others mention high fees and consider the cost of countertops expensive.

πŸ“‹ Care Tips

No care or maintenance tips were mentioned in any reviews.

View Details
Alpha Granite - Countertop provider

Alpha Granite

(4.6)
46 reviews

πŸ“ 448 Lincoln Ave, Saugus, MA 01906, USA

πŸ“ž +1 781-587-2612

Reviews consistently praise Alpha Granite for the quality of their countertops and installation, listing granite and quartz as common materials. Customers commend their reasonable pricing, helpful customer service, and excellent craftsmanship. The total experience from design to installation is frequently described as positive, smooth, and professional.

🌳 Common Materials

granite,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Unknown

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Customers frequently noted that Alpha Granite was reasonably priced, budget-friendly, and beat other competitors on price.

πŸ“‹ Care Tips

Unknown

View Details
South Shore Granite - Countertop provider

South Shore Granite

(4)
27 reviews

πŸ“ 29 Adams St, Braintree, MA 02184, USA

πŸ“ž +1 781-208-9793

Customer reviews for South Shore Granite present a mixed picture. Potential customers notice a good range of quartz and granite materials with generally positive feedback on the quality of countertops and installation, as well as excellent customer service from sales staff/highly recommended staff. Competitors sometimes highlight prices, measured against others. The business description also notes a large selection. However, significant mixed or negative sentiment exists around customer service (both positive and negative experiences reported, including rude behavior), response times during the process (initial communication seems variable), potential measurement and scheduling errors, and occasionally poor quality results or service.

🌳 Common Materials

quartz,granite,marble

⭐ Quality Rating

Good

⏱️ Response Time

Positive reviews mention prompt response to specific issues (cracks, forgotten samples) and fast, clean installation. Some reviews also note prompt scheduling, though initial appointments might be variable. However, poor reviews cite significant delays and broken promises regarding scheduling.

πŸ“ Common Complaints

Poor customer service (rude installers, high-pressure sales),Inaccurate measuring and installation errors (incorrect cut, holes, damaged counter),Installation work causing secondary damage to cabinetry/walls,Issues with tracking or delays in order processing,Poor follow-through on promises,Invasive sales tactics

πŸ›‘οΈ Warranties Offered

No details on explicit warranties or guarantees were provided in the reviews

πŸ‘₯ Customer Service Rating

Unknown

πŸ’° Pricing Feedback

Positive reviews frequently mention competitive or 'unbeatable' pricing, good value, and lower costs compared to competitors. One standalone negative review criticized only the low price without details; another was negative but didn't mention specifics.

πŸ“‹ Care Tips

No specific care or maintenance tips for countertops were mentioned in the reviews

View Details
ELITE Marble & Granite - Countertop provider

ELITE Marble & Granite

(5)
11 reviews

πŸ“ 55 Summer St Unit B, Somerville, MA 02143, USA

πŸ“ž +1 617-714-3376

Customer feedback for Elite Marble & Granite highlights consistently positive experiences with installation quality, responsiveness, and customer service. Potential customers can expect reliable and professional installation, with reviews mentioning marble, granite, and quartz as available materials at fair pricing. No pricing complaints were raised, and installation was noted as quick and professional. A key positive noted was the sealing service provided to the granite countertops during installation.

🌳 Common Materials

marble,granite,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Quick

πŸ“ Common Complaints

None

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Fair/great prices, value for money

πŸ“‹ Care Tips

Unknown

View Details
Onyx, Marble & Granite - Countertop provider

Onyx, Marble & Granite

(4.9)
148 reviews

πŸ“ 93 Beaver St, Framingham, MA 01702, USA

πŸ“ž +1 508-290-7654

Customer reviews for Onyx Marble & Granite predominantly highlight positive experiences, praising the company's professionalism, customer service, product quality, and fair pricing. Potential customers learn about common materials used (quartz, granite, quartzite, soapstone, marble) and installation services. While installation quality is mostly excellent, one review points out an issue with leveling during granite installation. Overall customer service is considered excellent. The company maintains a quick turnaround time and engages in fair pricing.

🌳 Common Materials

quartz,granite,quartzite,soapstone,black granite,marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Typical/Fast

πŸ“ Common Complaints

Installation Quality (specifically related to leveling)

πŸ›‘οΈ Warranties Offered

Not explicitly mentioned in reviews

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Fair/Predictably Reasonable

πŸ“‹ Care Tips

Not mentioned in the reviews

View Details
Adams Stone, LLC - Countertop provider

Adams Stone, LLC

(5)
63 reviews

πŸ“ 163 Adams St, Braintree, MA 02184, USA

πŸ“ž +1 857-753-8561

Positive customer feedback highlights excellent service, professional installation, and high-quality countertops offered by Adam Stone LLC. Customers frequently praise the speed of service, responsiveness, and attention to detail. Common materials mentioned are quartz, quartzite, granite, and marble. The overall experience is described as highly satisfactory, with many customers expressing intention to use the service again or recommend it to others.

🌳 Common Materials

Quartz,Quartzite,Granite,Marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Very fast installation (within days or immediately after scheduling/survey). Average service response time not explicitly mentioned but suitability for ongoing projects.

πŸ“ Common Complaints

Minimal significant complaints were mentioned. Positive feedback predominantly focuses on service, quality, and efficiency.

πŸ›‘οΈ Warranties Offered

Specific warranties could not be identified in the provided reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Competitiveness is often mentioned as a positive (prices are reasonable and competitive), though the exact price point or pricing strategy details are not always specified. Generally perceived as good value.

πŸ“‹ Care Tips

No specific care or maintenance tips for countertops were mentioned in the reviews.

View Details
CEPM Granite and Quartz Inc. - Countertop provider

CEPM Granite and Quartz Inc.

(5)
18 reviews

πŸ“ 380 Pearl St, Malden, MA 02148, USA

πŸ“ž +1 857-244-3971

The reviews consistently highlight positive experiences with CEPM Granite and Quartz Inc., focusing on high-quality materials and installations for countertops like granite and quartz. Potential customers frequently praise the business for its friendly service, reasonable pricing, and professional, on-time completion. Key themes include excellent customer service, fast response and installation, and high regard for the craftsmanship, with complaints or issues not prominently featured in most reviews.

🌳 Common Materials

Quartz,Granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Fast and efficient, with jobs completed promptly for installation and measurements.

πŸ“ Common Complaints

Only one reviewer mentioned a prior experience with another contractor, not related to this business, but noted delays otherwise avoided.,Few or no negative issues directly related to the business or its services were mentioned in the bulk of reviews.

πŸ›‘οΈ Warranties Offered

None explicitly mentioned in the reviews provided.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Frequently described as reasonable, affordable, and brilliant value for money, especially considering the quality and speed.

πŸ“‹ Care Tips

None mentioned specifically for maintenance; one review briefly noted the team's efforts to accommodate non-standard installation angles.

View Details
Brazusa Stone Inc - Countertop provider

Brazusa Stone Inc

(5)
24 reviews

πŸ“ 101 Hicks Ave, Medford, MA 02155, USA

πŸ“ž +1 781-393-9933

Customer reviews highlight exceptionally high-quality countertop work and installation from Brazusa Stone, with frequent praise for the company's prompt service, attentive customer service, and clean, professional installation teams. Positive feedback emphasizes quick turnaround times, attentive staff, knowledge on materials and design, competitive pricing, flawless results, and excellent overall value. Materials frequently mentioned or recommended include granite, quartz, and remnants. One mention of a 10-year warranty is noted, though no specific care instructions for maintenance were elaborated upon beyond a general mention.

🌳 Common Materials

granite,quartz,remnant

⭐ Quality Rating

Excellent

⏱️ Response Time

Quick

πŸ“ Common Complaints

Unknown

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Excellent

πŸ“‹ Care Tips

Mentioned but no specific tips provided

View Details
Boston Granite Exchange - Countertop provider

Boston Granite Exchange

(4.6)
70 reviews

πŸ“ 1 Parkridge Rd, Haverhill, MA 01835, USA

πŸ“ž +1 978-372-8300

Boston Granite Exchange is a countertop supplier known for its wide selection of materials including granite, marble, quartz, quartzite, and porcelain. Customers frequently interact with knowledgeable representatives named Dave and Lisa who guide them through selection and fabricator options, often highlighting excellent customer service and the variety of slab choices. The company typically provides a 10-year warranty on countertops, and while stock material availability is usually consistent, some reviews mention occasional challenges finding specific inventory. Most interactions are described as professional and helpful, but limited feedback on response time or pricing directly.

🌳 Common Materials

granite, marble, quartz, quartzite, porcelain

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Limited stocks/inventory sometimes

πŸ›‘οΈ Warranties Offered

10-year

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

Unknown

View Details

Concrete Countertops in Boston, USA

Boston Sand & Gravel - Countertop provider

Boston Sand & Gravel

(4.1)
29 reviews

πŸ“ 180 New Rutherford Ave, Boston, MA 02129, USA

πŸ“ž +1 617-242-5540

The reviews consistently mention this countertop supplier business being prominently featured in several movie scenes and locations, such as 'The Equalizer', 'The Town', and connections to figures like Denzel Washington, reinforcing its cultural recognition. While not explicitly referencing the business directly beyond these films, some reviews contain neutral or brief observations about the physical environment (like dust) and service interactions (like dispatch). There are mentions of noise issues and delivery logistics, but no direct feedback specifically related to the countertops themselves or pricing.

🌳 Common Materials

Unknown

⭐ Quality Rating

Unknown

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Dust in the workspace or product leading to cars/trains getting dusty.,Noise levels (alarms going off late at night).

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Unknown

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

Unknown

View Details
New England Building Supply - Countertop provider

New England Building Supply

(4.2)
54 reviews

πŸ“ 174 Hampden St, Boston, MA 02119, USA

πŸ“ž +1 617-445-5900

The reviews highlight various aspects of the business interactions, primarily focused on customer service, response times, installation quality, and product value. Several customers praised the helpful and knowledgeable staff when dealing with certain representatives or services, while others reported significant issues with customer service, including poor service attitudes, slow responses, and unprofessional behavior from specific employees. Installation quality was mentioned positively by some but negatively regarding service crew competence in one instance. Pricing was generally seen as offering good value. One review highlighted the lack of mask compliance despite signs, and potential location confusion for some services might be indicated.

🌳 Common Materials

Unknown

⭐ Quality Rating

Unknown

⏱️ Response Time

Fair

πŸ“ Common Complaints

Poor customer service attitude (rudeness, ignorance),Slow response time (sluggish ordering, service),Subpar installation crew/service performance

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Unknown

πŸ’° Pricing Feedback

Good

πŸ“‹ Care Tips

Unknown

View Details
Adamo Stone Design - Countertop provider

Adamo Stone Design

(4.7)
33 reviews

πŸ“ 296 Freeport St, Dorchester, MA 02122, USA

πŸ“ž +1 617-269-9000

Customer reviews of Adamo Stone Design highlight consistently positive experiences across multiple projects. The business is noted for its high-quality materials (including white marble, granite, quartz, and stone) and installation, with customers praising professionalism, communication, attention to detail, and durability. Prices are mentioned as competitive/fair by some, and there is always a focus on customer service and care in handling jobs efficiently. Repair services are also implicitly acknowledged based on customer testimonies.

🌳 Common Materials

White marble,granite,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown (Initial standard quote/promise, not specifically mentioned for immediate issue resolution beyond an example event)

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

None specified in the direct text of the reviews

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Competitive,Fair

πŸ“‹ Care Tips

No specific care tips were mentioned in the reviews provided

View Details
Cosentino City Boston - Countertop provider

Cosentino City Boston

(5)
7 reviews

πŸ“ 36 Thomson Pl, Boston, MA 02210, USA

πŸ“ž +1 617-463-9777

Reviews highlight a Cosentino City Center showroom in Boston, praising its design, selection of DEKTON and other Cosentino materials, and the expertise and helpfulness of the staff. The facility is described as inspiring, beautiful, and practical for designers and customers exploring countertop options. No cost-related feedback is provided.

🌳 Common Materials

DEKTON

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Unknown

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

Unknown

View Details
Boston Stone Works - Countertop provider

Boston Stone Works

(5)
62 reviews

πŸ“ 142 Quincy Shore Dr UNIT 155, North Quincy, MA 02171, USA

πŸ“ž +1 617-892-2795

Boston Stone Works, operated primarily by Muna or Mona, receives overwhelmingly positive feedback from customers. Key highlights include excellent communication with their representative, responsive customer service, high-quality material and installation work, timely project completion, and a professional service experience. The business specializes in natural stones like granite, quartzite, and quartz, and offers competitive pricing. No significant complaints were mentioned, and the company generates strong word-of-mouth recommendations.

🌳 Common Materials

granite,quartzite,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Timely (Not quantified)

πŸ“ Common Complaints

None found

πŸ›‘οΈ Warranties Offered

None mentioned in provided reviews

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Pricing is Competitive

πŸ“‹ Care Tips

None mentioned

View Details
Cosentino Center Boston - Countertop provider

Cosentino Center Boston

(3.9)
7 reviews

πŸ“ 120 Shawmut Rd, Canton, MA 02021, USA

πŸ“ž +1 508-393-9600

Customer reviews for the countertop supplier business highlight mixed experiences, with some praising the showroom, friendly staff, and comprehensive selection, while others express strong dissatisfaction due to poor customer service and pricing issues. Product quality is not specifically addressed in the reviews, and details like response time, warranties, care tips, and material specifics are not consistently mentioned. Potential customers should consider the significant variation in service experiences and report pricing concerns if applicable.

⭐ Quality Rating

Unknown

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Common complaints include poor customer service experiences in several reviews and unexpected changes to pricing, such as unexpected charges after full payment.

πŸ‘₯ Customer Service Rating

Unknown

πŸ’° Pricing Feedback

Feedback on pricing is negative from one review, highlighting an instance where the price was changed after full payment was made, suggesting potential value for money concerns or dissatisfaction with unexpected costs.

View Details
Stone Depot Inc - Countertop provider

Stone Depot Inc

(4.6)
34 reviews

πŸ“ 34 Legacy Blvd, Dedham, MA 02026, USA

πŸ“ž +1 781-251-9700

Customer reviews reflect a predominantly positive experience for Stone Depot. Users frequently praise their staff for being knowledgeable, helpful, and friendly, as well as highlighting aspects like fast turnaround times for services and installations, high-quality materials (particularly granite and quartz), and competitive pricing that offers good value for money. Faster response times and exceptional installation quality are highlighted by many customers, contributing to strong satisfaction. On the less positive side, a very limited number of reviews mention issues such as poor craftsmanship and payment handling problems.

🌳 Common Materials

granite and quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Generally short wait times for appointments, inquiries, and service start dates were cited by reviewers.

πŸ“ Common Complaints

Negative reviews mention issues with the quality of craftsmanship and payment handling.

πŸ›‘οΈ Warranties Offered

No explicit information regarding specific product or service warranties was mentioned in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Feedback is positive, indicating that the prices are reasonable and competitive, particularly in relation to the quality of the product and service.

View Details
Cumar Inc - Countertop provider

Cumar Inc

(3.8)
16 reviews

πŸ“ 69 Norman St #4, Everett, MA 02149, USA

πŸ“ž +1 617-389-7818

Customer reviews for this countertop supplier are mixed. Multiple customers praise the supplier's extensive selection of materials, particularly granite and marble slabs, and describe high-quality installations and professional service, often highly recommending the company. Some reviews mention the business as 'expensive' and attribute poor previous experiences solely to installation errors, without indicating these were isolated incidents, rather than reflecting broader company quality or service standards. Both positive and average rating experiences are represented in the reviews.

🌳 Common Materials

granite,marble

⭐ Quality Rating

Fair

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Installation issues (sink dropping out)

πŸ›‘οΈ Warranties Offered

No warranty information provided in the reviews.

πŸ‘₯ Customer Service Rating

Fair

πŸ’° Pricing Feedback

High cost noted, improvements suggested (availability to better suit customer budgets),Mixed service experience

πŸ“‹ Care Tips

No care or maintenance tips were mentioned.

View Details
UMI Stone | The Source - Countertop provider

UMI Stone | The Source

(5)
10 reviews

πŸ“ 545 Washington St, Wrentham, MA 02093, USA

πŸ“ž +1 781-666-6690

Based on the reviews, the company is highly regarded for its knowledgeable staff, particularly Wendy and Sean, with positive feedback on customer service, product quality, and material selection. Potential customers should note the wide range of natural stone and man-made countertops, along with excellent installation services. One review mentions an improvement in appointment timeliness following management changes, but no explicit complaints or pricing discussions were highlighted for most reviews.

🌳 Common Materials

Granite,Natural Stone,Man-made Products,Stone Slabs

⭐ Quality Rating

Excellent

⏱️ Response Time

Reviews indicate that service appointments are punctual, with one reviewer noting an improvement in timeliness after recent management changes.

πŸ“ Common Complaints

A single review mentioned delays in appointment times, which have reportedly been resolved.

πŸ›‘οΈ Warranties Offered

None were explicitly mentioned in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

No feedback was provided on pricing or value for money.

πŸ“‹ Care Tips

No care or maintenance tips were mentioned in the reviews.

View Details
Boston Bluestone - Countertop provider

Boston Bluestone

(4.5)
20 reviews

πŸ“ 199 Turnpike St, Stoughton, MA 02072, USA

πŸ“ž +1 781-297-7707

Customer reviews highlight positive experiences with the supplier's services. Potential customers can expect high-quality installation and a variety of materials including granite, quartz, and bluestone. Several reviews mention fast turnaround times (e.g., services completed in 20 minutes or projects finished as promised) and excellent customer service with professional staff. However, pricing is viewed differently by customers, with some considering it competitive while others finding it expensive. No specific warranties are detailed in the reviews.

🌳 Common Materials

granite,quartz,bluestone,natural stone

⭐ Quality Rating

Excellent

⏱️ Response Time

Several reviews mention fast turnaround times or completing jobs quickly (e.g., '20 minutes'). Generally seen as efficient.

πŸ“ Common Complaints

Pricing is considered too high or not offering bargains (mentioned in one review).

πŸ›‘οΈ Warranties Offered

No specific warranties or guarantees related to the countertops or installation services are explicitly mentioned in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Views are mixed. Some reviews explicitly state they find the pricing reasonable, economical, competitive, or a good value. One review comments negatively on the pricing, describing it as 'overpriced' or 'no bargains there'.

πŸ“‹ Care Tips

No specific care or maintenance tips for the countertops themselves are provided in any of the reviews.

View Details
CONCRETE POETRY - Countertop provider

CONCRETE POETRY

(5)
4 reviews

πŸ“ 10 Keith Way, Hingham, MA 02043, USA

πŸ“ž +1 781-380-3900

Customer satisfaction with customer service is high based on two positive reviews. Specific feedback on pricing, warranties, care instructions, or issues is not mentioned.

🌳 Common Materials

⭐ Quality Rating

Unknown

⏱️ Response Time

Unknown

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

Unknown

View Details
Holcim US - Countertop provider

Holcim US

(5)
1 review

πŸ“ 201B Rover St, Everett, MA 02149, USA

πŸ“ž +1 617-381-7079

No reviews are available for this countertop supplier business, so no actionable information can be provided based on customer reviews.

🌳 Common Materials

⭐ Quality Rating

Unknown

⏱️ Response Time

Unknown

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

πŸ‘₯ Customer Service Rating

Unknown

πŸ’° Pricing Feedback

No pricing feedback available

πŸ“‹ Care Tips

View Details
MSI Boston - Countertop provider

MSI Boston

(4.2)
98 reviews

πŸ“ 1080 University Ave, Norwood, MA 02062, USA

πŸ“ž +1 781-680-0300

Customer reviews for this countertop supplier highlight both positive and negative experiences. On the positive side, staff are frequently described as friendly, knowledgeable, and helpful, which enables customers to find desired materials. The product variety, particularly quartz, granite, and marble slabs, is noted as substantial, along with receiving patient customer service. On the negative side, several reviews point to instances where front desk staff were rude, unhelpful, or dismissive. Store layout is sometimes noted as confusing. Overall, various aspects such as customer service, staff behavior, and pricing structure are reflected in the diverse feedback from potential customers.

🌳 Common Materials

granite,quartz,marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Rudeness or unfriendliness (specifically of staff at stores or when contacting MSI Boston)/,Subjects to criticism for slow service/

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Unknown

πŸ’° Pricing Feedback

Insufficient explanation was given for pricing or value for money during the engagement, but general frustration or attention was directed at lack of clarity.

πŸ“‹ Care Tips

None

View Details
CounterEdge - Countertop provider

CounterEdge

(5)
3 reviews

πŸ“ 108 Clematis Ave Unit B, Waltham, MA 02453, USA

πŸ“ž +1 781-891-0050

Customer reviews highlight positive experiences regarding countertop selection, specific materials like porcelain, quartz, and unspecified stones, and overall quality, workmanship, customer service, and pricing. The quantity of items is not specified in the reviews.

🌳 Common Materials

Stones,Quartz,Porcelain

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Unknown

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Customers mentioned the price being perfect, within budget, or good value for money.

πŸ“‹ Care Tips

No specific care or maintenance tips were mentioned.

View Details
Boston Building Resources - Countertop provider

Boston Building Resources

(4.5)
115 reviews

πŸ“ 100 Terrace St, Boston, MA 02120, USA

πŸ“ž +1 617-442-2262

The reviews consistently praise Boston Building Resources (BBR) as a cooperative home improvement store specializing in both used/donated materials (Warehouse) and new materials (Co-op). Customers highlight expertise, attentiveness, thoroughness, and patience from staff. Significant expertise is reported for tasks like kitchen redesign and renovation guidance. The store is noted for offering excellent pricing, helping customers renovate or repair homes affordably, and contributing to landfill diversion. While not exclusively focused on historical transactions or specific products like countertops, reviews emphasize services ranging from kitchen remodels and design assistance to providing materials beneficial for home improvement. Customer service is described as knowledgeable, friendly, and excellent, with quick resolution processes praised. Some concerns were mentioned, like a single staff falsehood about product acceptance.

🌳 Common Materials

Windows,Doors,Cabinets,Kitchen Products,Used Materials,Donated Materials (Warehouse),New Materials (Co-op)

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Unknown

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Excellent prices, good value for money compared to retail stores.

πŸ“‹ Care Tips

Unknown

View Details
Pablo Marble and Granite, LLC - Countertop provider

Pablo Marble and Granite, LLC

(4.7)
104 reviews

πŸ“ 10 Breed Ave, Woburn, MA 01801, USA

πŸ“ž +1 781-696-2990

Positive reviews highlight professional, fast service, and high-quality installation, primarily for quartz and granite countertops. Ben is frequently mentioned as a key contact who provides excellent customer service, communication, and knowledge. The company is praised for competitive pricing and efficient project completion, with many customers expressing high satisfaction and intent to use the service again. One review raises a concern regarding the company's initial payment request process.

🌳 Common Materials

quartz,granite,marble,MSI quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Prompt and Reliable

πŸ“ Common Complaints

Initial trust/security concerns regarding payment request process

πŸ›‘οΈ Warranties Offered

No specific warranty or guarantee details mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Excellent

πŸ“‹ Care Tips

None mentioned

View Details
Northeast Stone & Concrete Solutions - Countertop provider

Northeast Stone & Concrete Solutions

(5)
14 reviews

πŸ“ 24 Putnam Rd, Revere, MA 02151, USA

πŸ“ž +1 617-778-3613

The reviews consistently praise the company's customer service and work quality. Potential customers can expect prompt and professional communication, responsive service, on-time arrivals, and courteous interactions. The company undertakes various surface refinishing and restoration projects using materials like marble, granite, and potentially limestone (not explicitly stated by reviewers but related to marble). The service includes restoration, renovation, and polishing, with a focus on quality work. Some reviews hint at competitive pricing, though specific numerical comparisons are scarce. Potential customers interested in marble or granite countertop restoration, vanity refacing, floor honing, or vanishing point polishing might be well-served by this business, which is noted for being on time and providing courteous, thorough service.

🌳 Common Materials

marble,granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Typically prompt

πŸ“ Common Complaints

None reported

πŸ›‘οΈ Warranties Offered

None mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Positive feedback provided regarding the reasonableness and competitive nature of quotes.

πŸ“‹ Care Tips

No information provided

View Details
White Cap - Countertop provider

White Cap

(4.6)
17 reviews

πŸ“ 420 E St, Boston, MA 02127, USA

πŸ“ž +1 617-960-4244

Customer reviews for Old Colony Masons of Quincy Ma mention positive experiences with pricing, quality of supplies, customer service, and the value of their inventory for construction projects, including concrete materials. One review recommends placing orders at this supplier. Several reviews highlight excellent service and the quality of the products offered. However, there is also a mention of poor service due to delays in delivering products on two occasions. The five negative reviews provided contain no substantive text.

🌳 Common Materials

quartz,concrete

⭐ Quality Rating

Excellent

⏱️ Response Time

Fast or efficient responses were mentioned (e.g., product availability).

πŸ“ Common Complaints

Poor service and failure to deliver products on time (specifically mentioned for delivery).

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Unknown

πŸ’° Pricing Feedback

Positive feedback about good prices.

πŸ“‹ Care Tips

Unknown

View Details
ELITE Marble & Granite - Countertop provider

ELITE Marble & Granite

(5)
11 reviews

πŸ“ 55 Summer St Unit B, Somerville, MA 02143, USA

πŸ“ž +1 617-714-3376

Reviews consistently highlight the professionalism, prompt service, and high quality of workmanship provided by this countertop supplier, primarily specializing in quartz and granite countertops. Customers frequently commend the efficient turnaround times, satisfaction with the product quality, fair pricing, and excellent customer service experience.

🌳 Common Materials

Quartz,Granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Quick response times and efficient service are frequently mentioned, with work completed in a timely manner, often delivered faster than expected.

πŸ“ Common Complaints

No significant common complaints were mentioned in the provided reviews.

πŸ›‘οΈ Warranties Offered

A 10-year warranty is mentioned in one review.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Customers express satisfaction with the fair pricing, value for money, and competitive rates.

πŸ“‹ Care Tips

No care or maintenance tips for countertops are mentioned in the provided reviews.

View Details
Creative Materials Corporation - Countertop provider

Creative Materials Corporation

(4)
1 review

πŸ“ 451 D St, Boston, MA 02210, USA

πŸ“ž +1 617-345-5476

The reviews highlight a potential inconvenience regarding store signage, where a dedicated driver is absent, and customers are required to call the listed phone number for certain inquiries, such as dock access. A specific criticism focuses on the lack of clear identification regarding designer availability.

🌳 Common Materials

No specific materials are mentioned or recommended.

⭐ Quality Rating

Unknown

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Some customers have found a lack of designated 'designer' or 'consultant' presence inconvenient and mentioned that the requirement to call a specific phone number listed on the store sign might imply a more limited in-store service approach than they expected.

πŸ›‘οΈ Warranties Offered

No details regarding warranties, guarantees, or service are mentioned.

πŸ‘₯ Customer Service Rating

Unknown

πŸ’° Pricing Feedback

No feedback regarding pricing or value for money is mentioned.

πŸ“‹ Care Tips

No care or maintenance tips for countertops are mentioned.

View Details

Corian Countertops in Boston, USA

CounterEdge - Countertop provider

CounterEdge

(5)
3 reviews

πŸ“ 108 Clematis Ave Unit B, Waltham, MA 02453, USA

πŸ“ž +1 781-891-0050

The provided reviews indicate high customer satisfaction with this countertop supplier. Customers appreciate the quality and craftsmanship of Quartz and Porcelain countertops, excellent workmanship during installation, and the ability to stay within budget. No details regarding installation issues, warranties, or customer service handling were reported.

🌳 Common Materials

Quartz,Porcelain

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Good

πŸ“‹ Care Tips

View Details
Bill Shea's Replacement Countertops - Countertop provider

Bill Shea's Replacement Countertops

(4.2)
25 reviews

πŸ“ 11 Lebanon St, Quincy, MA 02169, USA

πŸ“ž +1 617-471-9130

Customer reviews for Bill Shea's primarily highlight positive experiences with their countertop and related services. Potential customers learn that the business excels in professionalism among staff and installers, the quality of materials like Corian and granite, timely installations and service, and overall customer satisfaction. Reviews frequently mention Corian countertops, excellent installation, and Doreen Kelly, a sales/consultant named in multiple positive accounts. A single negative review points to unprofessionalism regarding communication and scheduling. Care and maintenance tips suggest avoiding harsh cleaning chemicals are implied in the descriptions and strongly positive feedback.

🌳 Common Materials

Corian,Granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Very quick; same day installations achieved in multiple instances. Positive reviews also mention quick scheduling (in-home consultations). Negative review highlights poor communication leading to delay.

πŸ“ Common Complaints

Unprofessional and poor communication regarding schedule changes and date confirmations (mentioned in a single negative review).

πŸ›‘οΈ Warranties Offered

No specific warranties or guarantees are explicitly mentioned in the provided reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

General sentiment suggests competitive pricing or good value for money, with one reviewer expecting less than a day turnaround time implying efficiency (indirectly). No explicit praise or criticism of pricing structure appears directly in the positive reviews.

πŸ“‹ Care Tips

Implied advice: Avoid harsh or abrasive chemicals, possibly due to granite sensitivity (indirectly mentioned).

View Details
Eastern Woodworks, Corian Countertops & Corian Vanities - Countertop provider

Eastern Woodworks, Corian Countertops & Corian Vanities

(5)
3 reviews

πŸ“ 132 Tenney St, Georgetown, MA 01833, USA

πŸ“ž +1 978-352-2005

The reviews highlight customer service described as thorough and patient, the ability to handle custom projects, and high praise for quality workmanship. One review specifically mentions a Corian shower surround installed five years ago that continues to look brand new. Another review acknowledges the 5-year duration of the installation without explicitly mentioning the product material, which implies possibly various services or materials.

🌳 Common Materials

Corian,Custom Options

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

View Details
Norfolk Kitchen & Bath Boston - Countertop provider

Norfolk Kitchen & Bath Boston

(4.5)
53 reviews

πŸ“ 999 Morton St, Boston, MA 02126, USA

πŸ“ž +1 617-296-6600

The reviews highlight Norfolk Kitchen and Bath as a supplier in the Boston area, primarily for kitchen and bathroom remodeling. Customers have expressed high satisfaction with the design process, staff expertise, and installation quality, describing the team as professional, knowledgeable, and responsive. While most feedback is positive, one review mentions an unresolved issue with a purchase that required owner intervention. No details are provided regarding pricing or specific product warranties.

🌳 Common Materials

Not specified in the reviews.

⭐ Quality Rating

Excellent

⏱️ Response Time

Excellent

πŸ“ Common Complaints

One unresolved issue regarding a purchase; no other significant complaints are mentioned.

πŸ›‘οΈ Warranties Offered

None specifically mentioned in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

No explicit feedback on pricing or value for money mentioned.

πŸ“‹ Care Tips

None specifically mentioned in the reviews.

View Details
JCW Countertops - Countertop provider

JCW Countertops

(4.9)
22 reviews

πŸ“ 3 Aberjona Dr, Woburn, MA 01801, USA

πŸ“ž +1 781-935-1907

The provided reviews highlight predominantly positive experiences from customers, emphasizing prompt service and professional interactions with staff members like Greg, Debbi, Erica, and Gary. Customers frequently mention high quality of materials and craftsmanship for countertops, fast response times, and efficient installation. Common materials include laminate and quartz-surfaced. One review noted a surprise pricing occurrence due to a structure error, though multiple reviews explicitly recommend the business due to their helpfulness, selection, and overall service. Lifetime warranties are mentioned in two separate reviews. No care instructions were given in the available text. All positive reviews repeated strong recommendation.

🌳 Common Materials

Laminate,Quartz-surfaced,Granite,Quartzite,Butcher block,Recycled glass

⭐ Quality Rating

Excellent

⏱️ Response Time

Fast response mentioned consistently for service calls or estimates.

πŸ“ Common Complaints

Surprise higher pricing due to fees being rolled into the per-square-foot charge without prior explanation/discussion during initial quoting/contracting phase (mentioned only once).

πŸ›‘οΈ Warranties Offered

Lifetime warranty mentioned twice, typically in connection with specific materials (like granite or quartz - please note no specific material to warranty duration mapping identified beyond the bullet points above).

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Generally positive comments about pricing value, however one specific case noted a system error leading to unexpected higher cost requiring payment (not offered before the work began) which caused customer concern. Overall impression from the majority of reviews is positive regarding value for money.

πŸ“‹ Care Tips

No care instructions related to countertop maintenance were provided in any of the available review text.

View Details
MSI Boston - Countertop provider

MSI Boston

(4.2)
98 reviews

πŸ“ 1080 University Ave, Norwood, MA 02062, USA

πŸ“ž +1 781-680-0300

Customer reviews for MSI Boston, a countertop supplier, are mixed. Many positive reviews highlight the extensive selection of materials including quartz, granite, marble, and flooring options, the helpfulness and friendliness of staff, and knowledgeable design consultants. Installation quality appears high in numerous accounts. However, some reviews express significant dissatisfaction, primarily regarding staff behavior (rude, unhelpful, dismissive) and occasional complaints about the showroom layout or receiving poor installation services from outside contractors. Overall, the selection and customer service experiences vary considerably between different interactions or locations, but potential customers interested in high-quality countertops and knowledgeable assistance should note these mixed service experiences.

🌳 Common Materials

Quartz, granite (often specified as commercial-grade), marble, porcelain panels, various flooring options, Blue Pearl granite.

⭐ Quality Rating

Good to Excellent (Mixed)

⏱️ Response Time

Not Discussed

πŸ“ Common Complaints

Rudeness and poor attitude from staff (especially front desk/initial interaction), installation done by others being unsatisfactory or missed appointments, unwanted sales calls following visits, static electric shock, confusing warehouse layout, poor customer service aligning with specific bad experiences (Heather Hardy incident).

πŸ›‘οΈ Warranties Offered

Not Discussed

πŸ‘₯ Customer Service Rating

Mixed, Tending Toward Positive

πŸ’° Pricing Feedback

Generally perceived as 'good' or 'excellent' value for the quality and selection, though one review explicitly mentioned 'high cost'.

πŸ“‹ Care Tips

Not Discussed

View Details
Northeastern Marble & Granite - Countertop provider

Northeastern Marble & Granite

(3.5)
35 reviews

πŸ“ 29 Adams St, Braintree, MA 02184, USA

πŸ“ž +1 781-660-6151

Customer reviews for this countertop supplier business are mixed overall. The business appears to have a loyal customer base who appreciate professional customer service (frequently mentioning Phil and other helpful staff), efficient scheduling and delivery, competitive pricing, and generally positive installation quality when services are completed without significant issues. Many reviews highlight varied experiences with quality (both excellent and poor results observed), customer service (highly positive or poorly rated), and billing/potential price changes. A notable feature is the recurring mention of specific material recommendations (granite, stone) and the need to protect certain installations (seams).

🌳 Common Materials

granite,quartz,stone,uba tuba

⭐ Quality Rating

Excellent

⏱️ Response Time

Fast

πŸ“ Common Complaints

Poor quality craftsmanship/installation (measured/installation errors, seams, staining, defects not addressed),Damages during handling or installation,Billing/Price discrepancies (quoted vs actual cost, unexpected charges),Installation errors (incorrect cut-outs, sizing mistakes),Poor customer service (disorganized, rude staff)

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Unknown

πŸ’° Pricing Feedback

Competitive,Good value for money,Prices can sometimes be high (or misrepresented initially),Lower prices noted in comparison

πŸ“‹ Care Tips

Protect seams or joints from staining,Regular cleaning

View Details
Metropolitan Cabinets & Countertops - Countertop provider

Metropolitan Cabinets & Countertops

(3.8)
23 reviews

πŸ“ 450 Arsenal St, Watertown, MA 02472, USA

πŸ“ž +1 617-926-8900

The reviews for Metropolitan Cabinet and Countertop Suppliers reflect mixed feedback centered on their product selection, quality, and customer interactions. Potential customers are advised that the company offers a variety of materials and customization options for countertops and cabinets, with positive mentions of installation and customer service in some cases. However, there are concerns about inconsistent quality, response times, and service experiences, with one review explicitly noting poor quality. The business is noted for its showroom experience in some reviews, but there are also reports of hasty treatment during interactions. While staff and sales associates are sometimes described as helpful, some reports indicate a lack of thoroughness. Customers are encouraged to confirm details like warranties and response times directly with the company, as these points are mentioned inconsistently.

🌳 Common Materials

Stone

⭐ Quality Rating

Unknown

⏱️ Response Time

Variable, with reports of delayed phone responses and swift but possibly dismissive interactions in some cases

πŸ“ Common Complaints

Inconsistent quality (including mismatched materials or poor repairs if chips occur),Inconsistent customer service (some reports negative experiences, slow response during the initial estimate process)

πŸ›‘οΈ Warranties Offered

Not specified in the provided reviews

πŸ‘₯ Customer Service Rating

Unknown

πŸ’° Pricing Feedback

Subscriptions for, generally high-end pricing perceived as reasonable or worth the cost by some, but no complaints about value for money mentioned

πŸ“‹ Care Tips

A specific tip was mentioned regarding the prompt and excellent repair for a countertop chip, potentially indicating durability or quick service but not comprehensive maintenance advice.

View Details
Ware Rite Distributors Inc - Countertop provider

Ware Rite Distributors Inc

(3.6)
40 reviews

πŸ“ 40 Industrial Dr, East Bridgewater, MA 02333, USA

πŸ“ž +1 508-690-2145

The reviews encompass multiple experiences from customers interacting with Ware Rite through Home Depot or directly. Positive feedback often mentions excellent installation by specific crews, like Matt and Brian or Hose and his partner, with some attributing troubles initially to Home Depot or Lowe's rather than the fabrication/installation company itself. However, several reviews highlight significant issues, including delayed projects, instances where the product finish/pattern was not as agreed (requiring corrections), poor workmanship like unsealed surfaces, broken fixtures, improperly installed sinks, poorly leveled backsplashes, and issues requiring callbacks for fixes. Some reviews even mention the possibility of others having reviews removed. The range of experiences suggests that while aspects of the service and product quality can be positive, unmanaged errors and significant delays appear regularly.

🌳 Common Materials

Formica,quartz,solid surface,Corian

⭐ Quality Rating

Mixed (ranging from Excellent to Fair to Poor)

⏱️ Response Time

Response time varies widely; reviews mention project delays lasting over a month, callbacks, and scheduling difficulties, but also examples of punctual crews and efficient communication.

πŸ“ Common Complaints

Poor sealing leading to leaks,Installation errors (crooked sink, uneven backsplash, improper seam direction),Delays in project completion,Damaged fixtures or surrounding items (broken light),Communication issues,Incorrect product details (e.g., wrong pattern direction)

πŸ›‘οΈ Warranties Offered

Some reviews mention standard manufacturer warranties for the materials. A few comments reference the company confirming warranties during the quoting/contract phase, though details on terms or duration were not explicitly provided in all reviews.

πŸ‘₯ Customer Service Rating

Mixed (ranging from Good/Excellent to Poor/Fair)

πŸ’° Pricing Feedback

No specific feedback about pricing or directly about value is mentioned, though positive reviews sometimes imply satisfaction with the process without reservation.

πŸ“‹ Care Tips

Very minimal: A review mentioned "Be sure not to leave things like lemon juice sitting in it overnight if you have an acrylic" (if applicable).

View Details
Norfolk Multi Family - Cabinets and Countertops - Countertop provider

Norfolk Multi Family - Cabinets and Countertops

(5)
3 reviews

πŸ“ 140 Campanelli Dr, Braintree, MA 02184, USA

πŸ“ž +1 617-313-5050

Customer reviews highlight consistently positive experiences from business clients. Potential customers should note strong praise for customer service, responsiveness, expert product knowledge, and quality craftsmanship. Installation is noted to be included and well-executed. No specific pricing comparisons or material lists are provided beyond these general positive remarks.

🌳 Common Materials

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

View Details
Norfolk Kitchen & Bath Braintree - Countertop provider

Norfolk Kitchen & Bath Braintree

(4.6)
68 reviews

πŸ“ 265 Wood Rd, Braintree, MA 02184, USA

πŸ“ž +1 781-848-5333

The reviews primarily showcase highly positive experiences from multiple customer interactions across different locations associated with Norfolk Kitchen and Bath. Customers consistently praise the professionalism, expertise, accommodative nature, and overall customer service of staff members such as Darby, Torrey, Hilary, and others, describing them as knowledgeable, patient, responsive, and excellent designers and project managers. The services involve complete kitchen and bath renovations, as well as remodels, frequently resulting in satisfied customers who express strong approval and appreciation for the transformation achieved.

🌳 Common Materials

No specific countertop materials were mentioned in the reviews, although services involving cabinet selection and holistic remodels for both kitchens and baths were frequently described.

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

No significant complaints were mentioned across the reviews.

πŸ›‘οΈ Warranties Offered

No warranties or guarantees were specifically mentioned in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

It was mentioned once that a 'fair price' was obtained.

πŸ“‹ Care Tips

No care or maintenance tips were mentioned in the reviews.

View Details
Metropolitan Cabinets and Countertops - Countertop provider

Metropolitan Cabinets and Countertops

(4.9)
30 reviews

πŸ“ 10 Mercer Rd, Natick, MA 01760, USA

πŸ“ž +1 508-651-8950

The reviews collected predominantly highlight positive customer experiences with Metropolitan Cabinets and Countertops. Key themes include highly responsive and knowledgeable staff (such as Pedro, Sonali, Peter, and Grace Nguyen in several accounts, though specific names are not referenced in the summary), consistently praised quality of cabinetry and countertop materials (including quartz, stone, and vanities), reliable installation, timely handling of backorders, and an overall positive impression of customer service and value for money. No significant complaints or negative feedback were mentioned in the reviews.

🌳 Common Materials

quartz,stone,vanities

⭐ Quality Rating

Excellent

⏱️ Response Time

Generally prompt and responsive, with mention of handling backorders well and meeting expectations on delivery and installation; no specific average provided.

πŸ“ Common Complaints

None reported.

πŸ›‘οΈ Warranties Offered

Not mentioned.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Generally described as fair, reasonable value for money, and competitively priced compared to alternatives.

πŸ“‹ Care Tips

Not mentioned.

View Details
Aberjona Kitchen Center - Countertop provider

Aberjona Kitchen Center

(5)
28 reviews

πŸ“ 3 Aberjona Dr, Woburn, MA 01801, USA

πŸ“ž +1 781-935-1907

People say this cabinet store provides high-quality cabinets and countertops. They highlight the consistent, reliable service and the value for money. They also like the professional, skilled, and communicative team.

View Details
The Home Depot - Countertop provider

The Home Depot

(4)
2129 reviews

πŸ“ 5 Allstate Rd, Boston, MA 02125, USA

πŸ“ž +1 617-442-6110

People say this home improvement store offers a vast selection of tools, building materials, appliances, and garden supplies. They also highlight the knowledgeable and helpful staff, and the user-friendly online ordering system with options for in-store pickup or home delivery.

Some reviews mention the delivery can be unreliable.

View Details
Sterling Surfaces - Countertop provider

Sterling Surfaces

(4.6)
18 reviews

πŸ“ 76 Leominster Rd, Sterling, MA 01564, USA

πŸ“ž +1 978-422-3321

Sterling Surfaces provides professional countertop fabrication and installation services, specializing in materials such as quartz and solid surface (e.g., Corian). They offer customer service that includes guidance on care and maintenance, often provided by knowledgeable staff. Pricing information is not highlighted in the reviews, and while customer service and quality are generally praised, common issues are not elaborated on. The reviews suggest the business operates with a focus on professionalism and quality craftsmanship.

🌳 Common Materials

quartz,solid surface

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

No specific common complaints could be identified due to insufficient details in the provided reviews.

πŸ›‘οΈ Warranties Offered

None or unclear specific warranties are mentioned in the reviews. One review mentions providing a replacement pad without referencing a warranty.

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

No feedback regarding pricing or value for money is provided in the reviews.

πŸ“‹ Care Tips

Yes, one review mentions that customers are advised on how to clean and maintain countertops, including potential stain removal techniques.

View Details
Metropolitan Cabinets & Countertops - Countertop provider

Metropolitan Cabinets & Countertops

(4.7)
13 reviews

πŸ“ 2 Pleasure Island Rd, Wakefield, MA 01880, USA

πŸ“ž +1 781-246-0745

Customer reviews for Metropolitan highlight high satisfaction with its services, particularly praising the expertise of staff like Cheri and Cicely in kitchen design, renovation, cabinet and countertop installation, and customer service. Mentions include multiple full kitchen transformations and product customization.

🌳 Common Materials

Specific materials are not explicitly mentioned in the reviews.

⭐ Quality Rating

Excellent

⏱️ Response Time

Not specified in the reviews.

πŸ“ Common Complaints

Not enough information to identify common complaints.

πŸ›‘οΈ Warranties Offered

No information on warranties or guarantees is provided in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

No feedback on pricing or value for money is provided in the reviews.

πŸ“‹ Care Tips

No care or maintenance tips for countertops are mentioned in the reviews.

View Details
Northeast Cabinet & Countertop - Countertop provider

Northeast Cabinet & Countertop

(5)
2 reviews

πŸ“ 140 Campanelli Dr, Braintree, MA 02184, USA

πŸ“ž +1 781-989-5000

This analysis is based on the provided customer reviews, which are empty or missing. No data is available from customer reviews to generate a factual summary highlighting practical details for potential customers.

🌳 Common Materials

⭐ Quality Rating

Unknown

⏱️ Response Time

Unknown

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Unknown

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

[object Object]

View Details
Counter Revolution Inc - Countertop provider

Counter Revolution Inc

(5)
5 reviews

πŸ“ 218 Willard St, Leominster, MA 01453, USA

πŸ“ž +1 978-337-1027

Customer reviews highlight positive experiences with the business, describing excellent customer service and quality work. The business appears to be a local shop focused on custom and remnant pieces, with Corian being a common material mentioned. Positive feedback notes good communication and quick turnarounds for certain services, though no pricing details are provided. There is no mention of customer complaints, warranties, or care tips for countertops.

🌳 Common Materials

Corian

⭐ Quality Rating

Excellent

⏱️ Response Time

Next day

πŸ“ Common Complaints

None mentioned

πŸ›‘οΈ Warranties Offered

Not mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Not mentioned

πŸ“‹ Care Tips

Not mentioned

View Details
Metropolitan Cabinets & Countertops - Countertop provider

Metropolitan Cabinets & Countertops

(4.5)
49 reviews

πŸ“ 505 University Ave, Norwood, MA 02062, USA

πŸ“ž +1 781-949-8900

Customer reviews for Metropolitan Cabinets & Countertops highlight predominantly positive experiences regarding product quality, customer service and knowledge, and installation. Potential customers seeking cabinet refacing and granite/quartz countertops should consider the company's reputation for high-quality installations and knowledgeable staff (exemplified by individuals like Marie, Cynthia Gleason, Brian Spellman, Sarah, Bridget, and Kathy Magee in multiple reviews). However, a few negative reviews indicate potential issues, primarily concerning delivery timelines and communication failures in specific instances.

🌳 Common Materials

granite,marble,quartz,standard line

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Delayed or misrepresented deliveries,Communication failures (ignored calls/emails),Delivered wrong or incorrect products

πŸ›‘οΈ Warranties Offered

Mentioned as available for countertops and installation

πŸ‘₯ Customer Service Rating

Positive-leaning

πŸ’° Pricing Feedback

Mixed: Some reviews found the pricing excellent value or reasonable, while others noted neutral impressions following quotes.

πŸ“‹ Care Tips

Not significantly mentioned in the provided reviews

View Details
Boston Stone Works - Countertop provider

Boston Stone Works

(5)
62 reviews

πŸ“ 142 Quincy Shore Dr UNIT 155, North Quincy, MA 02171, USA

πŸ“ž +1 617-892-2795

Customer reviews for Boston Stone Works consistently praise its professional service, excellent communication, reliability and knowledge of materials. Potential customers are informed that the business specializes in various surfacing materials including granite, quartzite and quartz, with a focus on high-quality fabrication and installation for kitchen, bathroom and vanity tops. The reviews indicate strong customer service and competitive pricing.

🌳 Common Materials

Granite,Quartzite,Quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

Monthly or 1-year workmanship guarantee, lifetime material guarantee

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Positive; customers report competitive pricing and good value for money.

πŸ“‹ Care Tips

None mentioned in the reviews.

View Details

Granite Countertops in Boston, USA

Adamo Stone Design - Countertop provider

Adamo Stone Design

(4.7)
33 reviews

πŸ“ 296 Freeport St, Dorchester, MA 02122, USA

πŸ“ž +1 617-269-9000

Based on multiple positive customer reviews, Adamo Stone is recognized for its high-quality craftsmanship, professional service, and durable countertop installations. Common materials mentioned include Misty white marble, granite (including 'solarious'), and quartz. The company excels in customer communication, design consultation, and timely delivery. The overall experience is highlighted as positive by reviewers, though isolated instances of minor issues like a scheduling constraint or a repair are noted. Use this information to consider their reputation for quality and customer service.

🌳 Common Materials

Misty white marble,Granite (including 'solarious'),Quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown (One review mentions scheduling/urgency, no general average provided)

πŸ“ Common Complaints

Unknown (Only one anecdotal repair was mentioned and was positive; no widely reported consistent complaints were found)

πŸ›‘οΈ Warranties Offered

Unknown (No explicit warranty information was detailed in the reviews)

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Good (Fair prices mentioned by an architect)

πŸ“‹ Care Tips

No specific care tips provided in the reviews

View Details
Dover Stone Granite - Countertop provider

Dover Stone Granite

(4.9)
33 reviews

πŸ“ 1247 N Shore Rd, Revere, MA 02151, USA

πŸ“ž +1 781-629-7094

Based on the provided reviews, Dover Stone is highly recommended for its high-quality countertops (primarily granite, quartzite, and quartz), professional and knowledgeable staff, exceptional installation services, and excellent customer service. Potential customers consistently praise the precision of work, quick response times (communication and installation), competitive pricing perceived as good value, and prompt, courteous customer service. Most reviews mention warranties typically lasting 10-15 years, though one reviewer noted an issue with their warranty not being honored. While maintenance tips are occasionally found online elsewhere, none were mentioned in these particular reviews.

πŸ“‹ Questions

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

View Details
ELITE Marble & Granite - Countertop provider

ELITE Marble & Granite

(5)
11 reviews

πŸ“ 55 Summer St Unit B, Somerville, MA 02143, USA

πŸ“ž +1 617-714-3376

Customer reviews highlight positive experiences with the company's services, installation, and customer service. Granite and quartz are noted as common materials used. Customers consistently praise the professionalism, quick service, and beautiful, high-quality results. Excellent craftsmanship and prompt installation are frequently mentioned, along with satisfactory pricing. One care tip is to avoid exposing countertops to harsh chemical cleaners.

🌳 Common Materials

Granite,Quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Quick

πŸ“ Common Complaints

None reported

πŸ›‘οΈ Warranties Offered

None mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Fair and good value for money

πŸ“‹ Care Tips

Avoid using harsh chemical cleaners on the surfaces

View Details
Bostonean Marble & Granite - Countertop provider

Bostonean Marble & Granite

(4.4)
23 reviews

πŸ“ 100 Ashland St, Everett, MA 02149, USA

πŸ“ž +1 617-381-0400

Customer feedback highlights predominantly positive experiences with Bostonean, focusing on high-quality countertops (especially quartz and Calacatta), professional installation, excellent customer service, friendly staff (notably Tatiany and Junior mentioned frequently in positive contexts), and competitive pricing. Some users specifically mention working with this company for multiple projects due to reliability and quality, though one review notes an instance where removal of the sink during measurement was requested.

🌳 Common Materials

quartz,granite,calacatta

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Demand for sink removal during measurement

πŸ›‘οΈ Warranties Offered

Not mentioned

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Competitive,Affordable

πŸ“‹ Care Tips

Not mentioned

View Details
Boston Granite Countertops - Countertop provider

Boston Granite Countertops

(5)
2 reviews

πŸ“ 58 Walnut St, Peabody, MA 01960, USA

πŸ“ž +1 781-899-0068

The customer review indicates the business has handled multiple countertop replacement projects across various properties, utilizing materials like granite and quartz and offering custom installation options such as waterfall islands. The review reflects positive engagement with the business but does not specify pricing, customer service, response times, or other operational details in depth.

🌳 Common Materials

granite,quartz

⭐ Quality Rating

Good

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Unknown

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Unknown

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

Unknown

View Details
Gemini Stone Llc - Countertop provider

Gemini Stone Llc

(5)
12 reviews

πŸ“ 100 Ashland St, Everett, MA 02149, USA

πŸ“ž +1 781-817-0794

The reviews consistently praise Danny and his team at Gemini Stone, highlighting their expertise, helpfulness, and friendly nature. Customers specifically mention quartz and granite countertops, emphasizing positive experiences with installation quality, fast turnaround times, competitive pricing, and good communication. No issues or complaints are reported in these reviews. One review mentions Dan, also part of the team at Gemini Stone.

🌳 Common Materials

Calcutta Monaco Quartz,quartz,granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Quick service turnaround times are praised, with mentions of efficiency despite time constraints or during holidays.

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

None are specifically mentioned in the provided reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Pricing is repeatedly mentioned as reasonable, great, or within the customer's price range.

πŸ“‹ Care Tips

No specific care or maintenance tips are mentioned in the reviews.

View Details
Brazusa Stone Inc - Countertop provider

Brazusa Stone Inc

(5)
24 reviews

πŸ“ 101 Hicks Ave, Medford, MA 02155, USA

πŸ“ž +1 781-393-9933

Customer reviews for Brazusa Stone are predominantly positive, highlighting excellent customer service, professional and knowledgeable staff (like Gloria, Chris/Cristopher, and Christian), the quality of countertops (ranging from granite to quartz), and precise, timely, and careful installation. The process is described as straightforward for customers from initial selection to final installation. Potential customers interested in granite, quartz, and stone countertops can expect high-quality finished products and flexible customer service to meet their needs.

🌳 Common Materials

granite,quartz,stone slabs

⭐ Quality Rating

Excellent

⏱️ Response Time

Very quick or prompt

πŸ“ Common Complaints

Some difficulty finding specific remnant pieces of stone or slabs (though staff helped manage this). Inconsistent mention of a specific warranty process, though one-time issues were reportedly resolved.

πŸ›‘οΈ Warranties Offered

Generally described as being offered, though specific details or terms weren't consistently stated in reviews; mentioned in the context of being part of the service/purchase.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Pricing is often described as reasonable, great, or having good value for money, with comments like 'adjustable' or 'competitive' price.,positive feedback focused on no hidden costs or sticking to budget.

πŸ“‹ Care Tips

Mentioned for quartz specifically as 'non-porous' and requiring proper cleaning.

View Details
Adams Stone, LLC - Countertop provider

Adams Stone, LLC

(5)
63 reviews

πŸ“ 163 Adams St, Braintree, MA 02184, USA

πŸ“ž +1 857-753-8561

Customer reviews repeatedly praise Adam Stone's team for exceptional service, knowledge, and efficiency. Positive feedback highlights quick turnarounds, competitive pricing, professional and clean work, excellent quality, and outstanding customer service across multiple projects, primarily involving quartz and quartzite countertops. No significant issues, delays, or recurring complaints are mentioned in the reviews. Warranties are not clearly detailed by reviewees. Reviews submitted no care or maintenance suggestions for countertops.

🌳 Common Materials

Quartz and quartzite are the most frequently mentioned materials. Granite is also mentioned (along with others like marble and stone in more general terms, but quartz/quartzite are the most prominent).

⭐ Quality Rating

Excellent

⏱️ Response Time

Very fast; examples show scheduling within days, stones ready in days or weeks, and installations completed very quickly (e.g., 2 days for granite pickup after initial contact, same day installation after the call).

πŸ“ Common Complaints

None mentioned. All reviews are highly positive.

πŸ›‘οΈ Warranties Offered

Mentioned that a warranty or guarantee is provided (e.g., 'good craftsmanship installation' implies protection, 'great cost' implies standard business terms, 'quality workmanship' implies a standard of quality/repair covered).

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Multiple reviews describe pricing as 'competitive', 'great', 'extremely affordable', or 'incredible' value for money.

πŸ“‹ Care Tips

No specific care or maintenance tips were mentioned in any review.

View Details
Hastone Cabinetry and Countertops - Countertop provider

Hastone Cabinetry and Countertops

(4.3)
18 reviews

πŸ“ 115 E Cottage St, Boston, MA 02125, USA

πŸ“ž +1 617-822-1398

Hastone Cabinetry and Countertops offers a range of materials including granite, marble, quartz, and quartzite. The quality of products and installation is generally rated as Good, though there is variation based on specific experiences. Customer service and service speed can range from Excellent to Poor, with positive experiences often linked to the 'No Review Text' comments and negative ones mentioning rudeness after payment. Pricing is reported as high, with some customers perceiving poor value for money, while others praise the quality justifies the cost. There are no care or maintenance tips specifically provided in the reviewed text.

🌳 Common Materials

granite,marble,quartz,quartzite

⭐ Quality Rating

[object Object]

⏱️ Response Time

Response times vary significantly, with some reviews mentioning initial contact difficulties and long wait times for scheduling measurements, while others report efficient service.

πŸ“ Common Complaints

Confusion or errors regarding product dimensions (like countertop size, DO NOT PURCHASE CABINETS FROM THIS COMPANY!!!, a miscommunication on the size of my island countertop),Charging for services perceived as excessive or high fees (Be careful of their pricing, they charge ridiculous fees and their stones and countertops are expensive. The manager/owner of this business charge 100$ each person for just less than 5 mins of cutting work)

πŸ›‘οΈ Warranties Offered

No specific details about warranties or guarantees are provided in the reviews.

πŸ‘₯ Customer Service Rating

Varies from Excellent to Poor

πŸ’° Pricing Feedback

Pricing is noted as being on the higher side, with some customers finding it expensive or overpriced (with comments about charges for simple tasks), while other reviews imply that the quality justifies the cost (also number one).

πŸ“‹ Care Tips

No care or maintenance tips are mentioned in the provided reviews.

View Details
CEPM Granite and Quartz Inc. - Countertop provider

CEPM Granite and Quartz Inc.

(5)
18 reviews

πŸ“ 380 Pearl St, Malden, MA 02148, USA

πŸ“ž +1 857-244-3971

The reviewed customer feedback consistently highlights a positive experience at CEPM Granite and Quartz Inc., with all 11 reviews expressing high satisfaction. Common themes include exceptional quality and installation work, fast and reliable service, friendly customer service, and reasonable pricing for products and installation. Key project types mentioned are kitchens (countertops, islands, vanities), coffee bars, and bathrooms. No negative feedback, issues, or specific warranty details are provided by reviewers. One reviewer does mention being with another contractor for the project.

🌳 Common Materials

quartz,granite,stone

⭐ Quality Rating

Excellent

⏱️ Response Time

Fast (Very responsive/Quick turn around)

πŸ“ Common Complaints

None mentioned (All reviews are highly positive)

πŸ›‘οΈ Warranties Offered

None specifically mentioned in reviews

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Reasonable pricing. Avoided mentioning value/price per sq ft as not specified

πŸ“‹ Care Tips

None mentioned

View Details
Alpha Granite - Countertop provider

Alpha Granite

(4.6)
46 reviews

πŸ“ 448 Lincoln Ave, Saugus, MA 01906, USA

πŸ“ž +1 781-587-2612

Alpha Granite, a supplier and installer of countertops and cabinets, receives numerous highly positive reviews. Customers consistently praise the helpfulness of staff (including Daniel and Karen), the quality and efficiency of installation, reasonable pricing, clear communication, and durable end results for projects involving various materials like quartz and granite. (Note: Size not specified).

🌳 Common Materials

granite,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Good

πŸ“ Common Complaints

No specific common complaints were mentioned across the reviews.

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Customers note that pricing is reasonable, competitive, or budget-friendly, with one review mentioning beating competitors on price.

πŸ“‹ Care Tips

Unknown

View Details
Boston Granite Exchange - Countertop provider

Boston Granite Exchange

(4.6)
70 reviews

πŸ“ 1 Parkridge Rd, Haverhill, MA 01835, USA

πŸ“ž +1 978-372-8300

Boston Granite Exchange is a countertop supplier praised for its extensive selection of materials, helpful and knowledgeable staff, and positive customer experiences. Customers highlight the diversity of slabs available, personalized service during selection, and expertise in guiding clients through the process. Reviews indicate consistently high satisfaction with quality, customer service, and ease of transaction, though one instance of delayed availability was noted as a minor inconvenience.

🌳 Common Materials

granite,marble,quartz,quartzite,porcelain

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Lead time/delay in availability

πŸ›‘οΈ Warranties Offered

No information provided

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Positive/negative not specified

πŸ“‹ Care Tips

No information provided

View Details
F Paiva Marble & Granite - Countertop provider

F Paiva Marble & Granite

(5)
18 reviews

πŸ“ 38 Courtland St, Everett, MA 02149, USA

πŸ“ž +1 781-333-7887

Customer reviews for F. Paive/Marble & Granite/Paiva highlight overwhelmingly positive experiences with the company. Highly praised aspects include customer service (particularly Ana and Grace), professional installation, fair pricing, and satisfactory quality of granite, marble, and quartz countertops. No specific complaints were raised, and while installation speed is mentioned positively, typical response times are not detailed in the reviews.

🌳 Common Materials

granite,marble,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

None mentioned

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Fair and competitive pricing mentioned; perceived value for money acknowledged.

πŸ“‹ Care Tips

No tips provided

View Details
UMI Stone | The Source - Countertop provider

UMI Stone | The Source

(5)
10 reviews

πŸ“ 545 Washington St, Wrentham, MA 02093, USA

πŸ“ž +1 781-666-6690

Customer reviews for this countertop supplier business are predominantly positive, highlighting commendable customer service, exceptional knowledge, and satisfaction with the selection and selection process (particularly Wendy and Jessica). A minority cited past issues linked to management but acknowledged recent personnel changes. Positive aspects generally focused on service quality rather than detailing product variety or specific material names beyond general categories (e.g., granite, natural stone). The pricing, warranties, installation quality, and maintenance information are not explicitly discussed or rated in the available reviews.

🌳 Common Materials

granite,natural stone

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Past service issues related to management delays (not verified)

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

Unknown

View Details
Granite Guy Inc - Countertop provider

Granite Guy Inc

(5)
205 reviews

πŸ“ 43 Turnpike Rd, Southborough, MA 01772, USA

πŸ“ž +1 508-460-7900

People say this countertop store offers a wide selection of granite and other materials, and provides precise craftsmanship and flawless installation. They highlight the fair pricing, quick turnaround time, and professional service. They also like the helpful and patient staff, and the excellent communication throughout the project.

View Details
Stone Depot Inc - Countertop provider

Stone Depot Inc

(4.6)
34 reviews

πŸ“ 34 Legacy Blvd, Dedham, MA 02026, USA

πŸ“ž +1 781-251-9700

Customer reviews for Stone Depot are predominantly positive, highlighting exceptional service from sales and installation teams. Potential customers can expect fast quote turnaround times, accurate templating and installation, and friendly, knowledgeable staff. The quality of countertops and installation is widely praised, with many customers expressing high satisfaction and recommending the business frequently. Installation teams are noted to be professional, timely, and helpful. While the business is praised for great value and pricing in many reviews, a few negative reviews mention instances of unsolicited charges and delays, but these are not representative of the overall experience.

🌳 Common Materials

Granite,Quartz,Formica

⭐ Quality Rating

Excellent

⏱️ Response Time

Customers frequently mention fast turnaround times for quotes and installation, with instances of projects completed in less than a week, and responses indicated as prompt.

πŸ“ Common Complaints

Poor craftsmanship or quality of installation/material in one review.,Unsolicited cash charges without written estimates in one review.

πŸ›‘οΈ Warranties Offered

Warranties or guarantees are not explicitly mentioned in the majority of reviews, so this information is unknown.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Customers express consistently positive feedback about the pricing being very reasonable, hard to beat, excellent value for money, and competitive.

πŸ“‹ Care Tips

While not explicitly stated as care instructions in all reviews, associates often mention various care options to customers during the sales or selection process.

View Details
Onyx, Marble & Granite - Countertop provider

Onyx, Marble & Granite

(4.9)
148 reviews

πŸ“ 93 Beaver St, Framingham, MA 01702, USA

πŸ“ž +1 508-290-7654

Customer reviews predominantly praise Onyx's professionalism, service quality, product selection (especially quartz, granite, marble, soapstone), and reasonable pricing. Installation is frequently described as excellent and efficient. A single negative review mentions issues with granite installation quality. No complaints or warranty details, pricing feedback, care tips, or specific response times are consistently discussed across multiple reviews.

🌳 Common Materials

Quartz,Granite,Marble,Soapstone

⭐ Quality Rating

Good

⏱️ Response Time

Quick communication and turn-around times for projects and requests were frequently mentioned as positive aspects.

πŸ“ Common Complaints

Unknown

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Favorable feedback regarding pricing was common, with customers describing it as reasonable, fair, very fair, or about half the price of competitors.

πŸ“‹ Care Tips

Unknown

View Details
Boston Stone Works - Countertop provider

Boston Stone Works

(5)
62 reviews

πŸ“ 142 Quincy Shore Dr UNIT 155, North Quincy, MA 02171, USA

πŸ“ž +1 617-892-2795

Customer reviews collectively highlight a consistently positive experience with Boston Stone Works, particularly focused on the professionalism and communication of Muna/Mona. Many customers praise the quality of installation, the selection process, and the final results for upgrades like granite and quartzite countertops. The main implicit concern noted across reviews is the typical one-month duration for projects. Potential customers should note the projects are primarily for kitchen and bathroom countertops using materials like granite and quartzite. No specific explicit warranty details were provided by customers in the reviews.

🌳 Common Materials

granite,quartzite

⭐ Quality Rating

Excellent

⏱️ Response Time

Typically around 1 month (from first contact to installation)

πŸ“ Common Complaints

Long duration of projects (around 1 month)

πŸ›‘οΈ Warranties Offered

No information provided in the reviews about specific warranties or guarantees covering materials or installation

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Value for money was mentioned implicitly, but specific comments about pricing falling strictly in the 'very cheap' or 'extremely expensive' categories were absent. Wordings like 'professional' and 'competitive' relate to service and business practices rather than purely low/high pricing, singling the selection process as a likely value aspect

πŸ“‹ Care Tips

No specific care or maintenance tips were mentioned in these reviews.

View Details
Marble and Granite, Inc. - Countertop provider

Marble and Granite, Inc.

(4.4)
15 reviews

πŸ“ 270 University Ave, Westwood, MA 02090, USA

πŸ“ž +1 781-407-9560

Customer reviews highlight Marble and Granite as a comprehensive stone retailer in the Boston area and beyond, emphasizing excellent customer service, a wide selection of materials including granite, quartzite, and marble, and timely delivery. Reviews mention slightly higher pricing compared to competitors, although some appreciate the variety and showroom experience. One complaint notes aggressive delivery driving, while others mention maintenance challenges with certain materials (e.g., quartzite showing fingerprints easily).

🌳 Common Materials

granite,quartzite,marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Aggressive delivery driving,Maintenance challenges (i.e., fingerprints on quartzite)

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Generally considered a bit more expensive than some competitors, but value is appreciated due to more options and showroom experience

πŸ“‹ Care Tips

Quartzite may show fingerprints more visibly with certain finishes

View Details

Laminate Countertops in Boston, USA

Boston Stone Works - Countertop provider

Boston Stone Works

(5)
62 reviews

πŸ“ 142 Quincy Shore Dr UNIT 155, North Quincy, MA 02171, USA

πŸ“ž +1 617-892-2795

Reviews for Boston Stone Works are overwhelmingly positive, highlighting excellent communication, professionalism, and quality installation. Customers repeatedly praise Muna and her team for their responsiveness, knowledge, and workmanship. The most popular materials mentioned are granite, quartzite, and quartz. No significant issues or complaints are reported across the reviews.

🌳 Common Materials

granite,quartzite,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

Mentioned but not specified (e.g., no questions asked guarantee)

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Competitive pricing,Value for money

πŸ“‹ Care Tips

View Details
JCW Countertops - Countertop provider

JCW Countertops

(4.9)
22 reviews

πŸ“ 3 Aberjona Dr, Woburn, MA 01801, USA

πŸ“ž +1 781-935-1907

The reviews highlight positive customer experiences with the business, focusing on its service aspects, quality of work and products, including countertops and cabinets, and overall customer service. Key themes include efficient service, professional customer service staff (e.g., Erica, Greg, Debbi, Debbi, Gary), excellent quality and craftsmanship of countertops (materials mentioned include granite and laminate, plus quartz/marble), timely delivery and installation, and a broad selection of materials. Most reviews also mention positive experiences with warranties and after-sales support, with one reviewer noting they plan to use the business again due to past problems resolved.

🌳 Common Materials

granite,laminate,quartz,marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Excellent

πŸ“ Common Complaints

None explicitly mentioned in most reviews; one reviewer references an unrelated issue with another supplier.

πŸ›‘οΈ Warranties Offered

Mentioned by several reviewers; Gary mentioned handling warranty issues, with overall confidence expressed in their work.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Positive/No complaints mentioned; emphasis on quality and service.

πŸ“‹ Care Tips

Not mentioned in any review.

View Details
Home Outlet - Countertop provider

Home Outlet

(4.2)
83 reviews

πŸ“ 260 Eastern Ave #105, Malden, MA 02148, USA

πŸ“ž +1 781-324-0774

Customer reviews for this Home Outlet business mention various positive and negative aspects. Potential customers should be aware of the low pricing, helpful staff, and quick service noted by some reviewers. However, others mention the trade-off between low prices and lower quality materials, as well as occasional issues like poor customer service in a single incident (returning a broken storm door), uninspiring store displays, minor finesse issues (e.g., measurements, delivery arrangements), and inconsistent quality (e.g., vinyl windows at low cost but perceived cheap appearance). The store appears to specialize in remodeling materials like doors, windows, tiles, vanities, and kitchen cabinets, with good selection and assistance reported.

🌳 Common Materials

vinyl windows,kitchen cabinets,vanities,tiles

⭐ Quality Rating

Good

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Poor material quality for the price,Dirty store displays,Broken products delivered,Fine-tuning issues (e.g., measurements),Occasional lack of follow-through (product returns),Potential appearance concerns (e.g., vinyl windows looked cheap)

πŸ›‘οΈ Warranties Offered

Not specified

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Very good prices, highly recommend for saving money, getting construction needs met affordably.

πŸ“‹ Care Tips

No specific care or maintenance tips for countertops or other items mentioned in the reviews.

View Details
Northeast Cabinet & Countertop - Countertop provider

Northeast Cabinet & Countertop

(5)
2 reviews

πŸ“ 140 Campanelli Dr, Braintree, MA 02184, USA

πŸ“ž +1 781-989-5000

No customer reviews were provided for this vendor. Potential customers should note that the absence of reviews means no direct insights into the quality, service, or product offerings outlined in these questions.

🌳 Common Materials

No information available on materials.

⭐ Quality Rating

Unknown

⏱️ Response Time

No information available on service response time.

πŸ“ Common Complaints

No information available on complaints.

πŸ›‘οΈ Warranties Offered

No information available on warranties.

πŸ‘₯ Customer Service Rating

Unknown

πŸ’° Pricing Feedback

No information available on pricing or value.

πŸ“‹ Care Tips

No information available on care tips.

View Details
Direct Kitchen & Counter Top Distributors Inc - Countertop provider

Direct Kitchen & Counter Top Distributors Inc

(4.4)
16 reviews

πŸ“ 195 Squire Rd, Revere, MA 02151, USA

πŸ“ž +1 781-485-3303

Positive customer reviews mention granite or quartz countertops and commend their quality and professional installation. One review noted minor installation issues that were resolved professionally. A few reviews reference interactions with named staff members like Pat and Dan, alongside potential issues with sales staff or communication. Material availability and care instructions were not detailed by multiple reviewers in positive accounts.

🌳 Common Materials

Granite,Quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Sales staff perceived as condescending/unhelpful,Unclear/missing communication from measurement or installation,Owner forgetting his name during a visit

πŸ›‘οΈ Warranties Offered

Not mentioned

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Good

πŸ“‹ Care Tips

Not mentioned

View Details
Metropolitan Cabinets & Countertops - Countertop provider

Metropolitan Cabinets & Countertops

(4.5)
49 reviews

πŸ“ 505 University Ave, Norwood, MA 02062, USA

πŸ“ž +1 781-949-8900

The reviews reflect a generally positive experience with Metropolitan Cabinets, focusing on the quality of cabinets and countertops, knowledgeable staff, and helpful customer service. Customers frequently praise the variety of selection and the professionalism of the design consultants. However, some reviews highlight issues such as delays, subpar customer service, and communication problems, though these appear less prevalent than the positive feedback. Potential customers are advised to communicate clear timelines and expectations. The information primarily relates to cabinet and countertop services, with limited discussion on installation processes.

🌳 Common Materials

quartz,granite,marble,stone

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

delivery errors (incorrect items),communication failures/ignored contacts

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Customers reported getting quotes and mentions of good value/potentially good pricing, but no definitive consensus on price comparison or dissatisfaction was directly stated.

πŸ“‹ Care Tips

Instructions to avoid drilling into the edge when installing metal objects (poorly specified in the review).

View Details
Norfolk Kitchen & Bath Boston - Countertop provider

Norfolk Kitchen & Bath Boston

(4.5)
53 reviews

πŸ“ 999 Morton St, Boston, MA 02126, USA

πŸ“ž +1 617-296-6600

Customer reviews for Norfolk Kitchen & Bath highlight consistently positive experiences with the company's services, focusing on the professionalism, expertise, and quality of work from their staff (e.g., design consultants and installation teams). Reviewers frequently praise the company's ability to deliver high-quality countertops and installations, contribute to successful remodels, and provide excellent customer service. The service is described as organized, responsive, and knowledgeable, with several mentions of specific materials like granite and quartz. An isolated negative review mentions an issue resolved by the owner, but reviews overall indicate high satisfaction across quality, service, and completed projects.

🌳 Common Materials

granite,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

One review mentioned an issue with a purchase, but the overall experience was positive and resolved after communication with the owner.

πŸ›‘οΈ Warranties Offered

Not specified

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Not mentioned

πŸ“‹ Care Tips

Not provided

View Details
CounterEdge - Countertop provider

CounterEdge

(5)
3 reviews

πŸ“ 108 Clematis Ave Unit B, Waltham, MA 02453, USA

πŸ“ž +1 781-891-0050

Customer reviews indicate positive feedback for the types of materials available, with customers praising 'beautiful stones', 'quartz', and 'porcelain' options. Quality and craftsmanship are consistently rated as high, with exceptional workmanship and installation highlighted. Customer service is commended for being helpful and budget-conscious. Pricing is noted as reasonable and a good value for money, but no specific details on warranties, response times, or maintenance tips are mentioned in the reviews.

🌳 Common Materials

Stones,Quartz,Porcelain

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Customers note budget-friendly pricing and high value for money, with mentions of staying within budget and perfect pricing.

πŸ“‹ Care Tips

None mentioned

View Details
Boston Bluestone - Countertop provider

Boston Bluestone

(4.5)
20 reviews

πŸ“ 199 Turnpike St, Stoughton, MA 02072, USA

πŸ“ž +1 781-297-7707

Customer reviews provided for a countertop supplier business appear primarily positive across various services including countertop fabrication, design consultations, and installation. Potential customers considering this business can expect services for materials like quartz and granite, prompt service, and generally good to excellent quality and customer service. The pricing is noted as being fair by most reviewers but potentially high by some standards. While installation quality seems consistently praised, potential for miscommunication is mentioned. No specific warranty details or common maintenance tips are indicated in the available reviews.

🌳 Common Materials

quartz,granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Typically quick and efficient (within 20 minutes as cited for a repair, described as 'very quick turnaround')

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Generally considered affordable and competitive (multiple sources), though one reviewer found it expensive.

πŸ“‹ Care Tips

View Details
Metropolitan Cabinets & Countertops - Countertop provider

Metropolitan Cabinets & Countertops

(3.8)
23 reviews

πŸ“ 450 Arsenal St, Watertown, MA 02472, USA

πŸ“ž +1 617-926-8900

The reviews for Metropolitan Cabinets and Countertops present a mixed sentiment. Customers highlight the helpful staff, excellent customer service in many instances, the wide selection, and high perceived quality of products, often accompanied by positive installation experiences. However, some reviews express significant dissatisfaction, citing poor quality, unprofessional service, and negative personal experiences from both customers and contractors.

🌳 Common Materials

quartz,stone,stainless steel

⭐ Quality Rating

Unknown

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Inconsistent or poor customer service experience,Slow hold times on phone,Impersonal treatment,Issues with product quality

πŸ›‘οΈ Warranties Offered

πŸ‘₯ Customer Service Rating

Unknown

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

View Details
Alpha Granite - Countertop provider

Alpha Granite

(4.6)
46 reviews

πŸ“ 448 Lincoln Ave, Saugus, MA 01906, USA

πŸ“ž +1 781-587-2612

Customer reviews highlight Alpha Granite as a provider of granite and quartz countertops and cabinetry. Frequent positive feedback praises the high-quality installation, excellent craftsmanship, and outstanding customer service, often mentioning owner Daniel directly. Customers consistently note good pricing and attention to detail, with the installation process described as smooth and easy. While some reviews mention a 10-year warranty, not all specifics are provided. Potential customers should expect high service standards and potentially competitive pricing, but the reviews do not detail specific warranty terms beyond what is frequently mentioned.

🌳 Common Materials

Granite, Quartz, and Pearl (specifically 'Black Pearl'), possibly other materials.

⭐ Quality Rating

Excellent

⏱️ Response Time

Good (Responsive, prompt handling of questions or issues)

πŸ“ Common Complaints

Not explicitly mentioned except for potential installation flaws if any, which appear to be identified and fixed.

πŸ›‘οΈ Warranties Offered

A 10-year warranty for countertops (at least mentioned in one review). Specifics of installation warranty, material types, etc., are not detailed.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Generally praised as reasonably priced, cost-effective, budget-friendly, and competitive (beat other sellers on price).

πŸ“‹ Care Tips

No specific care or maintenance tips for countertops are mentioned in the reviews.

View Details
Wilsonart - Countertop provider

Wilsonart

(4.5)
24 reviews

πŸ“ 29 Concord St, North Reading, MA 01864, USA

πŸ“ž +1 978-664-5230

Customer reviews for the Wilsonart Company, a countertop materials supplier, highlight several key aspects. Potential customers frequently note the availability of overnight parking for deliveries and consistently praise the fast and timely unloading of stock. Staff friendliness and helpfulness are common themes among many reviewers, although experience seems mixed with one reviewer citing a notably poor interaction with an employee named Lynn. While a range of laminate and other materials (like Formica and potentially Wilsonart products) are implied to be available, detailed pricing feedback is generally absent or positive ('Acceptable prices', 'Nice people'). Warranties, installation quality, complaint resolution, and care instructions are not specifically mentioned in the provided reviews.

🌳 Common Materials

Laminate, Formica, Wilsonart (as a type of product available).

⭐ Quality Rating

Unknown

⏱️ Response Time

Generally fast for loading/unloading, with some mentions of immediate unloading upon arrival.

πŸ“ Common Complaints

Poor customer service from an un-named staff member ('Lynn') due to lack of engagement (mentioned by one reviewer).

πŸ›‘οΈ Warranties Offered

No information is provided on warranties or guarantees in the reviews.

πŸ‘₯ Customer Service Rating

Unknown (Ratings appear inconsistent; multiple positive reviews contrast with one negative review about 'Lynn')

πŸ’° Pricing Feedback

Only one comment mentions 'Acceptable prices' (positive), while association with potentially good staff is noted. No comprehensive pricing discussion exists across reviews.

πŸ“‹ Care Tips

No care or maintenance tips are mentioned in the provided reviews.

View Details
Boston Building Resources - Countertop provider

Boston Building Resources

(4.5)
115 reviews

πŸ“ 100 Terrace St, Boston, MA 02120, USA

πŸ“ž +1 617-442-2262

Boston Building Resources is a cooperative home improvement store and nonprofit that specializes in providing materials for home renovations at affordable or donated prices. The store offers a range of products including used, donated, and co-op sourced items like windows, doors, cabinets, hardware, and some new materials for kitchen and bath. Positive reviews highlight knowledgeable and friendly staff, exceptional customer service, competitive pricing, and the store's role in sustainability by reducing landfill use. Customers praise the expertise and thoroughness in guiding projects, but there is one mention of misleading information regarding recycled product acceptance, which stands as the primary noted drawback.

🌳 Common Materials

Used windows,Used doors,Used cabinets,Hardware,New materials (co-op),Recycled items

⭐ Quality Rating

Good

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Misleading or incorrect information regarding recycling policies (example: claimed only accept toilets made within 5 years despite stating after 2002 on website).

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Customers report excellent prices, with materials available through donation, co-op, or pre-owned channels, highlighting good value for money on home improvement projects.

πŸ“‹ Care Tips

Unknown

View Details
Granite Guy Inc - Countertop provider

Granite Guy Inc

(5)
205 reviews

πŸ“ 43 Turnpike Rd, Southborough, MA 01772, USA

πŸ“ž +1 508-460-7900

People say this countertop store offers a wide selection of granite and other materials, and provides precise craftsmanship and flawless installation. They highlight the fair pricing, quick turnaround time, and professional service. They also like the helpful and patient staff, and the excellent communication throughout the project.

View Details
Hastone Cabinetry and Countertops - Countertop provider

Hastone Cabinetry and Countertops

(4.3)
18 reviews

πŸ“ 115 E Cottage St, Boston, MA 02125, USA

πŸ“ž +1 617-822-1398

Based on the reviews analyzed, Hastone Cabinetry and Countertops is a family-owned business providing kitchen and bathroom countertops and cabinetry renovations. They are noted for having a wide selection of materials, including granite, marble, and quartz. Customer service appears to be a factor mentioned regularly, receiving praise from many but criticism from at least one. The quality of their products and workmanship seems generally positive in the reviews. Some potential customers note that they offer services from initial design/sales through to product selection and installation. However, pricing is mentioned as being higher, potentially a concern depending on the buyer's expectations. Response times and scheduling vary but some negative experiences have been reported regarding scheduling appointments.

🌳 Common Materials

granite,marble,quartz,laminate

⭐ Quality Rating

Good

⏱️ Response Time

Varies from quick service (as praised) to difficulties scheduling appointments (criticism).

πŸ“ Common Complaints

High pricing (sometimes described as expensive or ridiculous fees),Difficulty scheduling appointments or getting initial contact

πŸ›‘οΈ Warranties Offered

Not mentioned in the customer reviews provided.

πŸ‘₯ Customer Service Rating

Good (overall positive trends)

πŸ’° Pricing Feedback

Generally considered expensive or higher price point. Some reports of potentially excessive fees being charged for services.

πŸ“‹ Care Tips

No care or maintenance tips were mentioned in the provided reviews.

View Details
Norfolk Multi Family - Cabinets and Countertops - Countertop provider

Norfolk Multi Family - Cabinets and Countertops

(5)
3 reviews

πŸ“ 140 Campanelli Dr, Braintree, MA 02184, USA

πŸ“ž +1 617-313-5050

These reviews consistently praise the supplier for high-quality products, positive customer service, and prompt responsiveness, suggesting reliable and professional service.

🌳 Common Materials

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

View Details
MSI Boston - Countertop provider

MSI Boston

(4.2)
98 reviews

πŸ“ 1080 University Ave, Norwood, MA 02062, USA

πŸ“ž +1 781-680-0300

Customer reviews for MSI Boston primarily discuss their experiences with the showroom selection, staff service, and customer experience. Most reviews highlight a large and diverse selection of materials, frequently mentioning quartz, granite, and marble. The staff at some locations are described as helpful and knowledgeable, while others have faced criticism for poor customer service and dismissive attitudes. Quality of the countertops and installation is given positive feedback in some reviews, though the state of the yard access is noted negatively once. No specific warranty details are mentioned in the reviews provided. Pricing or value for money is not a point of discussion in any of the reviews.

🌳 Common Materials

quartz,granite,marble,porcelain panels

⭐ Quality Rating

Good

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Poor customer service,Dismissive attitudes (front desk/service staff),Negative staff experience,Lack of helpfulness,Poor attitude

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Unknown

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

Unknown

View Details
Eastern Woodworks, Corian Countertops & Corian Vanities - Countertop provider

Eastern Woodworks, Corian Countertops & Corian Vanities

(5)
3 reviews

πŸ“ 132 Tenney St, Georgetown, MA 01833, USA

πŸ“ž +1 978-352-2005

Customer reviews commonly highlight the company's responsiveness during initial customer interactions, with praises for thorough and patient service. The company boasts of outstanding workmanship and durability in installations, such as custom shower surrounds made from Corian, with no major issues reported. Potential customers may find the information reassuring, though no data on pricing, warranties, or maintenance tips is provided.

🌳 Common Materials

Corian

⭐ Quality Rating

Excellent

⏱️ Response Time

No specific response times mentioned for service calls, except that questions are answered thoroughly and contact information is available.

πŸ“ Common Complaints

No significant complaints or issues were mentioned in the reviews.

πŸ›‘οΈ Warranties Offered

No details on warranties or guarantees were provided in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

No feedback regarding pricing or value for money was mentioned.

πŸ“‹ Care Tips

No care or maintenance tips for countertops were provided in the reviews.

View Details
The Countertop Outlet - Countertop provider

The Countertop Outlet

(4.8)
19 reviews

πŸ“ 20 Webster St # 2, Peabody, MA 01960, USA

πŸ“ž +1 978-927-5799

The majority of customer reviews praise Countertop for its helpful and responsive customer service, high-quality installation, fast turnaround times, competitive pricing, and efficient handling of both standard and custom orders. Customers frequently highlight Sean and his team as key contributors to a positive experience, noting their expertise, communication skills, and attention to detail. While most feedback is overwhelmingly positive, one review mentions a negative experience related to customer service from the owner.

🌳 Common Materials

Laminate,Quartz (Corian),Stock Patterns

⭐ Quality Rating

Excellent

⏱️ Response Time

Fast

πŸ“ Common Complaints

Poor customer service from owner

πŸ›‘οΈ Warranties Offered

No mention

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Customers frequently report great prices, competitive with big box stores, and no hidden fees.

πŸ“‹ Care Tips

No care or maintenance tips provided in reviews

View Details
Metropolitan Cabinets and Countertops - Countertop provider

Metropolitan Cabinets and Countertops

(5)
3 reviews

πŸ“ 1175 Dorchester Ave, Dorchester, MA 02125, USA

πŸ“ž +1 781-949-8970

The provided reviews for the countertop supplier business describe positive customer interactions. Danielle, possibly associated with the business, is praised for her informative, responsive, and professional service during showroom visits and for project coordination. Customers report smooth design and installation processes, express high satisfaction with the craftsmanship and management of changes, and find the experience easy. A specific care tip is given. However, specific material types beyond quartz are not mentioned, and details on pricing, response times, warranties, or any explicit complaints are sparse in the provided snippets.

🌳 Common Materials

Quartz

⭐ Quality Rating

Good

⏱️ Response Time

Unknown

πŸ“ Common Complaints

None mentioned in this dataset

πŸ›‘οΈ Warranties Offered

Installation warranty or guarantee for the product

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

Avoid using cleaners that are abrasive or harsh chemicals on quartz.

View Details

Marble Countertops in Boston, USA

Colonial Marble Company, Inc - Countertop provider

Colonial Marble Company, Inc

(5)
9 reviews

πŸ“ 547 Rutherford Ave, Charlestown, MA 02129, USA

πŸ“ž +1 617-389-1130

The reviews for Colonial Marble Co. collectively express a high level of customer satisfaction. Potential customers are likely to find this company, described as family-run, praised for its service, product quality, advice, installation, and overall professionalism. While materials are not specified, the reviews convey strong approval of the company's offerings and approach.

🌳 Common Materials

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

View Details
Bostonean Marble & Granite - Countertop provider

Bostonean Marble & Granite

(4.4)
23 reviews

πŸ“ 100 Ashland St, Everett, MA 02149, USA

πŸ“ž +1 617-381-0400

These reviews highlight generally positive experiences with Bostonean Marble & Granite, focusing on professional installation, good communication, and customer service. Quartz is frequently mentioned as a popular countertop material, and high-quality results are consistently praised. One review notes a negative experience related to an unusual service request.

🌳 Common Materials

Quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Not specified/Varies

πŸ“ Common Complaints

Disruption to installation process caused by taking away customer property during measurement

πŸ›‘οΈ Warranties Offered

Lifetime installation warranty is mentioned for some materials, particularly quartz

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Described as competitive, affordable, or having a good value for money

πŸ“‹ Care Tips

No information provided

View Details
Onyx, Marble & Granite - Countertop provider

Onyx, Marble & Granite

(4.9)
148 reviews

πŸ“ 93 Beaver St, Framingham, MA 01702, USA

πŸ“ž +1 508-290-7654

The customer reviews for Onyx Marble & Granite highlight mostly positive experiences. Multiple customers commend the company's customer service, installation quality, speed, and competitive pricing. Common materials mentioned include quartz, quartzite, granite, marble, and soapstone. The average rating for quality and customer service appears high, though one review noted a significant negative experience with installation. Enriched data for pricing indicates customers often mention value for money; however, specific warranty details were not consistently identified in the reviews.

🌳 Common Materials

quartz,granite,quartzite,marble,soapstone

⭐ Quality Rating

Excellent

⏱️ Response Time

Quick (typically 1-2 weeks or less)

πŸ“ Common Complaints

Unknown (only one review mentioned installation issues)

πŸ›‘οΈ Warranties Offered

Unknown (not consistently mentioned)

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Good value for money is frequently mentioned

πŸ“‹ Care Tips

Not mentioned in the provided reviews

View Details
Marble and Granite International - Countertop provider

Marble and Granite International

(5)
4 reviews

πŸ“ 99 Hammond St, Waltham, MA 02451, USA

πŸ“ž +1 781-647-1979

Customer reviews for MGI primarily highlight positive experiences, focusing on the installation process described as clean, timely, and detailed. Feedback emphasizes good customer service, friendly staff (like Mimi and Tony mentioned), quality of the countertops and finishes, and the ability to compare materials and prices effectively. No specific pricing comparisons or product warranties are detailed in the reviews, and there are no complaints or mentions of maintenance tips for the countertops.

🌳 Common Materials

Countertops, vanity tops, remnants.

⭐ Quality Rating

Excellent

⏱️ Response Time

Good (Quick responses, on-time installation)

πŸ“ Common Complaints

None reported.

πŸ›‘οΈ Warranties Offered

Not mentioned.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Generally positive, with one reviewer noting price comparison.

πŸ“‹ Care Tips

Not mentioned.

View Details
Pablo Marble and Granite, LLC - Countertop provider

Pablo Marble and Granite, LLC

(4.7)
104 reviews

πŸ“ 10 Breed Ave, Woburn, MA 01801, USA

πŸ“ž +1 781-696-2990

Customer reviews highlight positive experiences with Pablo Marble and Granite and its team members, particularly Ben, praising the quality of installation, professionalism, and customer service. Customers frequently express high satisfaction with the company's efficiency (fast response times and projects completed quickly), the quality of materials (especially quartz, granite, and marble), competitive pricing, and 10-year warranties. The main recurring issue mentioned is the request for a 75% partial payment upfront to secure a project.

🌳 Common Materials

quartz,granite,marble,MSI quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Generally prompt and fast (days/weeks)

πŸ“ Common Complaints

Need for partial payment upfront (around 75%) as a condition for securing projects.

πŸ›‘οΈ Warranties Offered

10-year warranty mentioned. Other durations not specified consistently.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Customers mention receiving competitive pricing, beating competitors' quotes, being prompt, and having a reasonable cost.

πŸ“‹ Care Tips

No maintenance tips were explicitly mentioned in the reviews.

View Details
Boston Granite Countertops - Countertop provider

Boston Granite Countertops

(5)
2 reviews

πŸ“ 58 Walnut St, Peabody, MA 01960, USA

πŸ“ž +1 781-899-0068

The reviews provided offer limited text content, with only one full review containing detailed information. This review indicates a high level of repeat business from the reviewer, with positive feedback on services provided by Boston Granite for granite and quartz countertops. The review mentions waterfall-style islands but does not specify any negative comments or details on aspects like warranty, pricing, customer service, or installation quality. Since the second review is incomplete, the overall insights are skewed toward positive experiences from a small sample.

🌳 Common Materials

granite,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

πŸ‘₯ Customer Service Rating

Unknown

πŸ’° Pricing Feedback

πŸ“‹ Care Tips

View Details
UMI Stone | The Source - Countertop provider

UMI Stone | The Source

(5)
10 reviews

πŸ“ 545 Washington St, Wrentham, MA 02093, USA

πŸ“ž +1 781-666-6690

Reviews primarily highlight positive experiences with the company's customer service representatives (e.g., Wendy, Sean, Jessica), praising their knowledge, friendliness, patience, and promptness. Customers frequently recommend the company, particularly for granite countertops. The selection of materials is mentioned positively. Some reviews note delays related to management changes in installation, though no specific pricing or maintenance details are generally provided beyond a referenced (but not themselves reviewing the business) review claiming the place to be the best.

🌳 Common Materials

Granite,Natural Stone

⭐ Quality Rating

Unknown

⏱️ Response Time

Installation times may sometimes be delayed (late arrivals mentioned).

πŸ“ Common Complaints

Long wait times or delayed installation, potentially linked to management changes.

πŸ›‘οΈ Warranties Offered

No specific warranties or guarantees mentioned in the available reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

No feedback directly addresses pricing or value for money beyond a brief statement (not assessed by reviewers) that the company is 'best'.

πŸ“‹ Care Tips

No instructions for caring or maintaining countertops are mentioned in the reviews.

View Details
Dover Stone Granite - Countertop provider

Dover Stone Granite

(4.9)
33 reviews

πŸ“ 1247 N Shore Rd, Revere, MA 02151, USA

πŸ“ž +1 781-629-7094

Dover Stone, a countertop supplier business, is frequently recommended in reviews for its professional customer service, high-quality products and installations, quick response times, and competitive pricing. Glass reviews highlight the expertise of staff such as Hernando, Joyce, and others, with multiple instances of positive word-of-mouth and referrals.

🌳 Common Materials

granite,quartzite,quartz

⭐ Quality Rating

[object Object]

⏱️ Response Time

[object Object]

πŸ“ Common Complaints

Unknown

πŸ›‘οΈ Warranties Offered

Mentioned in quality_rating details (e.g., 'years warranty'), with multiple reviews implying satisfaction with long-term guarantees or support.

πŸ‘₯ Customer Service Rating

[object Object]

πŸ’° Pricing Feedback

Positive feedback is given about competitive pricing and perceived good value for money, with several reviews highlighting that Dover Stone was cost-effective and the price met customer expectations without compromises on quality.

View Details
Antonio's Marble and Granite - Countertop provider

Antonio's Marble and Granite

(5)
12 reviews

πŸ“ 43 Sun St, Waltham, MA 02453, USA

πŸ“ž +1 781-603-9235

Customer reviews reflect consistently positive feedback on the prompt service and professional installation of countertops, including tasks such as oven fitting and fireplace construction. Various materials like granite and quartz are mentioned, and all reviews highlight high-quality work and good customer service. No complaints or pricing-related feedback is provided, and common complaints, warranties, or care tips are not discussed in the reviews. There are multiple five-star or highly favorable experiences noted in the available reviews.

🌳 Common Materials

Granite,Quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Customers typically receive services within days of inquiry, with consistent praise for speed and efficiency in handling jobs.

πŸ“ Common Complaints

None reported

πŸ›‘οΈ Warranties Offered

None mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

No feedback provided

πŸ“‹ Care Tips

None mentioned

View Details
Brazusa Stone Inc - Countertop provider

Brazusa Stone Inc

(5)
24 reviews

πŸ“ 101 Hicks Ave, Medford, MA 02155, USA

πŸ“ž +1 781-393-9933

Customer reviews highlight overall satisfaction with Brazusa Stone countertops. Key positive feedback includes exceptional quality, fast turnaround and installation, excellent customer service, and price value. They receive compliments on personalized service, design assistance, attention to detail, and professional installation teams. Specific materials frequently mentioned or shown as options include quartz, granite, and remnant pieces.

🌳 Common Materials

Quartz,Granite,Remnant

⭐ Quality Rating

Excellent or Good

⏱️ Response Time

Exceptionally Fast, Highly Responsive

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

Lifetime Warranty (often transferable),10-Year Warranty

πŸ‘₯ Customer Service Rating

Excellent or Good

πŸ’° Pricing Feedback

Positive (Great, Reasonable, High Value)

πŸ“‹ Care Tips

View Details
Stone Depot Inc - Countertop provider

Stone Depot Inc

(4.6)
34 reviews

πŸ“ 34 Legacy Blvd, Dedham, MA 02026, USA

πŸ“ž +1 781-251-9700

Customer reviews for Stone Depot, a countertop supplier, provide overwhelmingly positive feedback regarding installation quality, service support, and overall customer experience, with many praising the speed, professionalism, and product longevity. The business is frequently associated with high-quality materials like Quartz and Granite, quick project completion, material selection assistance, and friendly customer service. Limited complaints have been noted in a small number of cases, focusing mainly on quality/craftsmanship and project scheduling issues.

🌳 Common Materials

Quartz,Granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Very quick – responses and service typically handle within expected time frames.

πŸ“ Common Complaints

Poor quality/craftsmanship, scheduling issues, poor billing (cash payments mentioned).

πŸ›‘οΈ Warranties Offered

Mentioned to 'offer' warranties but no specific terms are detailed in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Generally praised as reasonable, fast, and offering value for money.

πŸ“‹ Care Tips

None given specifically, though quality installation ensuring a good fit was emphasized.

View Details
Cosentino Center Boston - Countertop provider

Cosentino Center Boston

(3.9)
7 reviews

πŸ“ 120 Shawmut Rd, Canton, MA 02021, USA

πŸ“ž +1 508-393-9600

Reviews for this business are mixed, with some praising the selection of materials (like Cosentino's porcelain slab) and customer service, including an excellent and friendly in-house rep. However, other reviews express dissatisfaction with customer service, delayed delivery, and overall service experience. Overall quality and installation are noted as being good to excellent by some, but mixed overall.

🌳 Common Materials

Insufficient data to determine common materials.

⭐ Quality Rating

Fair

⏱️ Response Time

Not mentioned.

πŸ“ Common Complaints

Poor customer service and unhelpful interactions, issues with delivery.

πŸ›‘οΈ Warranties Offered

Not mentioned.

πŸ‘₯ Customer Service Rating

Fair

πŸ’° Pricing Feedback

Not mentioned or insufficient detail provided.

πŸ“‹ Care Tips

No care or maintenance tips mentioned.

View Details
Boston Stone Works - Countertop provider

Boston Stone Works

(5)
62 reviews

πŸ“ 142 Quincy Shore Dr UNIT 155, North Quincy, MA 02171, USA

πŸ“ž +1 617-892-2795

This feedback consists of overwhelmingly positive reviews for Boston Stone Works, highlighting excellent customer service, responsiveness, and quality. Repeatedly praised is the professional conduct and communication, particularly with Muna/Mona as the main point of contact. Customers consistently report high satisfaction with the fabrication and installation of their countertops, including upgrades from laminates. Significant materials mentioned or recommended are granite, quartz, and quartzite. Installation is frequently described as 'excellent', 'impeccable', or 'seamless', with detailed, responsive service noted. No general complaints about pricing or quality are evident in this dataset, and while competitive pricing is mentioned, no specific warranty details are provided in the reviews. Basic care tips for maintaining countertops are shared.

🌳 Common Materials

granite,quartz,quartzite

⭐ Quality Rating

Excellent

⏱️ Response Time

Highly responsive and immediately reachable by Muna/Mona, though specific average times like 'a month' are noted.

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

pricing is competitive

πŸ“‹ Care Tips

Regular cleaning and maintenance with appropriate cleaners (as an implied 'standard practice') are mentioned.

View Details
Boston Granite Exchange - Countertop provider

Boston Granite Exchange

(4.7)
27 reviews

πŸ“ 279 Pleasant St, West Bridgewater, MA 02379, USA

πŸ“ž +1 508-521-1800

Customer reviews for Boston Granite Exchange highlight a positive experience at the West Bridgewater location. Potential customers are drawn to the extensive warehouse displaying a wide variety of natural stones, particularly granite, quartz, and marble. The business consistently receives praise for its friendly, knowledgeable, and accommodating staff such as Mike, Trisha, Kat, and Lisa who are noted for their expertise, customer service, and patience. Reviews frequently mention the clean, organized showroom/warehouse environment, leaving a professional and stress-free impression. One separate review negatively comments on the sales staff's unhelpfulness and limited slab viewing options at what might be a different location or store policy. The overall quality of products and installation is highly recommended by most reviewers.

🌳 Common Materials

granite,quartz,marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Limited slab viewing,Sales staff perceived as unhelpful or rude

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

Unknown

View Details
ELITE Marble & Granite - Countertop provider

ELITE Marble & Granite

(5)
11 reviews

πŸ“ 55 Summer St Unit B, Somerville, MA 02143, USA

πŸ“ž +1 617-714-3376

Based on customer reviews, the supplier provides granite, marble, and quartz countertops with consistently positive feedback on the quality of materials, professional installation, and responsive service. Potential customers can expect high-quality products, fair pricing, and reliable support, though no specific warranty details or general care instructions are mentioned in the reviews.

🌳 Common Materials

granite,marble,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Positive feedback indicates consistently prompt service, with no specific average time provided by reviewers.

πŸ“ Common Complaints

No significant complaints or issues are mentioned in the reviews.

πŸ›‘οΈ Warranties Offered

No information on warranties or guarantees is provided in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Customers generally report fair pricing and good value for money, with comments on the overall affordability and quality of the service.

πŸ“‹ Care Tips

No general care or maintenance tips are mentioned, but one review specifically notes that granite may need to be sealed.

View Details
Onyx Marble & Granite - Countertop provider

Onyx Marble & Granite

(4.6)
9 reviews

πŸ“ 600 Pleasant St, Watertown, MA 02472, USA

πŸ“ž +1 617-668-1587

Customer reviews indicate highly positive feedback overall, with many praising the quality of the countertops and customer service. Installation quality appears to meet expectations, and several reviewers mention Alicia as a key positive point of contact. The business offers a lifetime warranty for their products. Reviews mention granite, marble, and quartz as common materials. Some feedback was provided regarding the necessity of scheduling showroom visits, which may present a limitation for certain customers. Sellers recommend using non-acidic cleaners and provide care tips for specific materials.

🌳 Common Materials

[object Object]

⭐ Quality Rating

[object Object]

⏱️ Response Time

[object Object]

πŸ“ Common Complaints

[object Object]

πŸ›‘οΈ Warranties Offered

[object Object]

πŸ‘₯ Customer Service Rating

[object Object]

πŸ’° Pricing Feedback

[object Object]

πŸ“‹ Care Tips

[object Object]

View Details
Boston Granite Exchange - Countertop provider

Boston Granite Exchange

(4.6)
70 reviews

πŸ“ 1 Parkridge Rd, Haverhill, MA 01835, USA

πŸ“ž +1 978-372-8300

Customer reviews for Boston Granite Exchange, a countertop supplier, highlight several positive aspects including helpful and knowledgeable staff members such as Dave and Lisa, an extensive and well-organized inventory of various materials like granite, marble, and quartz, and an overall positive experience for many customers. The majority of reviews praise the customer service and the selection. One customer reports an issue with a specific product being sold out despite prior planning, but this seems like a single instance. Response times are not explicitly mentioned. While general care instructions are offered as part of service, specific care tips were not detailed in the reviews.

🌳 Common Materials

granite,marble,quartzite,quartz,porcelain

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

One instance of requested granite being sold out

πŸ›‘οΈ Warranties Offered

General lifetime warranties for installation mentioned, but no specifics provided on the material or warranty terms; care instructions were emphasized.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

No explicit pricing feedback provided regarding cost or perceived value for money in the reviews.

πŸ“‹ Care Tips

No explicit care or maintenance tips were detailed in the individual reviews, although care instructions were mentioned as part of the service provided to protect the warranty.

View Details
MSI Boston - Countertop provider

MSI Boston

(4.2)
98 reviews

πŸ“ 1080 University Ave, Norwood, MA 02062, USA

πŸ“ž +1 781-680-0300

Customer reviews for the countertop supplier indicate a predominantly positive experience with the company's product selection, showroom environment, and staff helpfulness. Potential customers are likely to find MSI appealing for its extensive choices across materials like granite, quartz, and marble, often praising the ease of the selection process and customer service interactions. However, some reviews express dissatisfaction with customer service at specific locations, mentioning rude or disinterested staff, and one reviewer notes potential delays in service due to wait times. No specific details about installation quality or maintenance procedures are consistently provided, though one reviewer gives a specific recommendation for granite care.

🌳 Common Materials

Granite,Quartz,Marble,Porcelain

⭐ Quality Rating

Good

⏱️ Response Time

Slow response possible (waiting mentioned, but not standard practice)

πŸ“ Common Complaints

Poor customer service (rude or disinterested staff),Friendly staff decline

πŸ›‘οΈ Warranties Offered

None mentioned

πŸ‘₯ Customer Service Rating

Unknown (reviews are mixed, some excellent, some very poor - no system applied uniformly)

πŸ’° Pricing Feedback

No consistent pricing feedback provided (varies based on experience/timing, or not mentioned in context)

πŸ“‹ Care Tips

Regular sealing recommended for granite countertops (specific example given in a review)

View Details
Marble and Granite, Inc. - Countertop provider

Marble and Granite, Inc.

(4.4)
15 reviews

πŸ“ 270 University Ave, Westwood, MA 02090, USA

πŸ“ž +1 781-407-9560

Customer reviews primarily praise the extensive selection of materials including granite, marble, quartz, and quartzite, as well as the quality of products, installation coordination, and customer service. Several reviewers mention the full-service nature of the business and express general satisfaction, though a few note specific concerns such as the cost, potential installation damage (despite warranty coverage), and rough handling during delivery. The business is described as helpful, knowledgeable, and offering customization options.

🌳 Common Materials

Granite,Marble,Quartz,Quartzite

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Issues with delivery truck handling leading to minor damage,Sensitivity of certain finishes, e.g., susceptibility to fingerprints

πŸ›‘οΈ Warranties Offered

Implied guarantees on resistance and durability mentioned in queries,Coverage for repairs resulting from damaged delivery

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Described as higher-priced in comparison to brands like MSI, but justified by greater selection and customization options

πŸ“‹ Care Tips

None specifically provided in positive reviews

View Details
Adamo Stone Design - Countertop provider

Adamo Stone Design

(4.7)
33 reviews

πŸ“ 296 Freeport St, Dorchester, MA 02122, USA

πŸ“ž +1 617-269-9000

The reviews for Adamo Stone Design consistently praise the quality of the materials offered, the skill of the installation team, and the professionalism of their customer service. Customers frequently express high levels of satisfaction with the results, the project's seamless execution, and the aesthetic appeal of their new countertops. The company is noted for its expertise in handling various materials and complex projects, often completing tasks efficiently and reliably. No specific warranty offerings are mentioned by customers.

🌳 Common Materials

Misty white marble,granite,quartz,sea stone

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown (as wait times were mentioned in one instance though positive, no average response time is noted)

πŸ“ Common Complaints

None

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

One reviewer notes fair pricing. No other pricing related feedback is provided by customers.

πŸ“‹ Care Tips

None provided by customers

View Details

Quartz Countertops in Boston, USA

Boston Stone Works - Countertop provider

Boston Stone Works

(5)
62 reviews

πŸ“ 142 Quincy Shore Dr UNIT 155, North Quincy, MA 02171, USA

πŸ“ž +1 617-892-2795

Based on the provided reviews, Boston Stone Works is highly recommended for high-quality countertop fabrication and installation services. Customers frequently praised the professionalism of Muna or Mona, the prompt communication and responsiveness, the excellent quality and timely delivery of countertops (such as granite, quartzite, and quartz), and the seamless process from design to installation.

🌳 Common Materials

Granite,Quartzite,Quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Prompt communication and timely service mentioned multiple times

πŸ“ Common Complaints

None mentioned; only a comment about a very minor visible seam in one review that was negligible if sought out.

πŸ›‘οΈ Warranties Offered

Specific warranties are not mentioned or implied in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Positive for value for money - described as 'competitive', 'great', or 'competitive,' with no negative comments.

πŸ“‹ Care Tips

Implied that high-quality materials may require no harsh chemicals; however, specific care instructions were not mentioned.

View Details
Pablo Marble and Granite, LLC - Countertop provider

Pablo Marble and Granite, LLC

(4.7)
104 reviews

πŸ“ 10 Breed Ave, Woburn, MA 01801, USA

πŸ“ž +1 781-696-2990

Customer reviews for Pablo Marble and Granite detail positive experiences with their countertop services. Strong praise is given for professionalism, fast response times, clean installations, and quality work, leading to high recommendations. Common materials mentioned include quartz, quartzite, granite, and marble. However, a few negative points raise a concern regarding the upfront payment process and scheduling comparing with competitors, while some minor smoothing issues are mentioned but covered under warranty.

🌳 Common Materials

Quartz,Quartzite,Granite,Marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Typically fast, often completed within a similar timeframe mentioned (e.g., days, weeks). Described as prompt, though one case was noted as taking longer than competitors' processes.

πŸ“ Common Complaints

Upfront payment process at the time of securing booking (described as being required before fully trustworthy rapport was established).,Scheduling or process duration sometimes felt longer than with competitors.

πŸ›‘οΈ Warranties Offered

Specific warranty details are not provided, but one review mentions an issue was handled under warranty, indicating a policy exists to cover installation or material issues post-installation.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Multiple reviews mention positive pricing experiences, with several noting the company beat competitors' quotes, offered reasonable pricing, and had a fair price overall.

πŸ“‹ Care Tips

No care or maintenance tips were mentioned in any of the reviews.

View Details
Dover Stone Granite - Countertop provider

Dover Stone Granite

(4.9)
33 reviews

πŸ“ 1247 N Shore Rd, Revere, MA 02151, USA

πŸ“ž +1 781-629-7094

Customer reviews for Dover Stone highlight predominantly positive experiences, particularly praising the quality of granite, quartzite, and quartz countertops, professional and skilled installation teams, courteous customer service, and quick communication. The business is frequently recommended, with mentions of a family-owned structure in Revere, MA, and potentially offering same-day appraisals. Response times are noted as prompt, and pricing is described as a factor in the positive shopping experience.

🌳 Common Materials

granite,quartzite,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Prompt, with specific mentions of quick delivery (delivery within a few days of template creation) and potentially same-day appraisal.

πŸ“ Common Complaints

Not explicitly detailed in the reviews. Positive experiences are near-universal, with no significant recurring negative issues identified beyond unspecified aspects of service or product where tones are neutral when negative are implied.

πŸ›‘οΈ Warranties Offered

Not explicitly detailed in the reviews. Long-term satisfaction and high-quality craftsmanship are implied but no specific warranty terms are mentioned.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Competitive or favorable. Described as a factor in being 'unbeatable' by the reviews and noted to be 'great' in conjunction with installation quality.

πŸ“‹ Care Tips

Not mentioned in the reviews.

View Details
Gemini Stone Llc - Countertop provider

Gemini Stone Llc

(5)
12 reviews

πŸ“ 100 Ashland St, Everett, MA 02149, USA

πŸ“ž +1 781-817-0794

Customer reviews consistently praise Danny and his team at Gemini Stone for their expertise, friendliness, helpfulness, and professionalism. They are commended for prompt service, attention to detail, and the quality of both granite and quartz countertops. Turnaround times are considered reasonable to fast, and the finished results in installations are highly satisfactory. While specific pricing details and warranty information are not frequently mentioned, the focus remains on the positive customer experience.

🌳 Common Materials

quartz,granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Good (Generally prompt communication and reasonable turnaround times)

πŸ“ Common Complaints

Unknown (No significant recurring complaints mentioned)

πŸ›‘οΈ Warranties Offered

Unknown (No specific warranty information provided)

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Feedback includes comments on good pricing without markdown.

πŸ“‹ Care Tips

Unknown (No care or maintenance tips mentioned)

View Details
ELITE Marble & Granite - Countertop provider

ELITE Marble & Granite

(5)
11 reviews

πŸ“ 55 Summer St Unit B, Somerville, MA 02143, USA

πŸ“ž +1 617-714-3376

Customer reviews predominantly praise Elite Marble & Granite for its responsive, professional, and reliable service. The company is noted for high-quality installations and accurate, fair pricing. Materials commonly featured include quartz, granite, and marble. While the reviews are overwhelmingly positive regarding quality, service, and speed, some aspects like specific warranty details were not addressed, and one review noted unexpected job scope changes requiring extra effort.

🌳 Common Materials

granite,quartz,marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Quick/Fast

πŸ“ Common Complaints

None identified

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Positive feedback on accuracy and fair pricing. Customers felt the value was good.

πŸ“‹ Care Tips

None mentioned

View Details
RSK Marble & Granite - Countertop provider

RSK Marble & Granite

(4.9)
168 reviews

πŸ“ 474 Main St Suite 1, Wilmington, MA 01887, USA

πŸ“ž +1 978-447-1001

Customer reviews for RSK Marble & Granite consistently praise the company's high-quality countertops, professional installation, and excellent customer service. Common materials include quartz, granite, and marble, with specific mention of stainless steel sinks. The business is noted for prompt service, with some reviews commenting on completion times without specifying an average response. No issues or complaints are mentioned, and warranties are not discussed in the reviews. Potential customers should be aware that the company specializes in countertop services, including kitchen, bath, and laundry room installations.

🌳 Common Materials

quartz,granite,marble,stainless steel

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Customers express satisfaction with the pricing and value for money, noting that the company offers excellent prices or good value in some cases.

πŸ“‹ Care Tips

View Details
Bostonean Marble & Granite - Countertop provider

Bostonean Marble & Granite

(4.4)
23 reviews

πŸ“ 100 Ashland St, Everett, MA 02149, USA

πŸ“ž +1 617-381-0400

The reviews for Bostonean M&G primarily laud the company, detailing positive experiences with customer service, installation quality, product selection (particularly quartz and natural stone like Calacatta), and overall business operations. Key positive aspects mentioned include the professional and knowledgeable staff, clean and scheduled installation crews, varied product offerings, and efficient processes. One review mentioned a specific pricing point. On the neutral side, approximately half the reviews rated quality/installation, customer service, and pricing as 'Excellent' or implicitly great without explicit wording, while others rated them as 'Good'. No common explicit complaints or warranties are detailed across the majority of reviews, with some examples being singular experiences. Two reviews lack text for analysis, and care tips are not mentioned.

🌳 Common Materials

quartz,calacatta marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

None

πŸ›‘οΈ Warranties Offered

Not Mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Great Pricing/Great Value

πŸ“‹ Care Tips

Not Mentioned

View Details
CEPM Granite and Quartz Inc. - Countertop provider

CEPM Granite and Quartz Inc.

(5)
18 reviews

πŸ“ 380 Pearl St, Malden, MA 02148, USA

πŸ“ž +1 857-244-3971

Customer reviews for CEPM Granite and Quartz Inc. detail positive experiences with their services, highlighting friendly and professional staff (like Flor and Eduardo), high-quality installations, reasonable pricing (often described as affordable or excellent value), and prompt service. Materials mentioned include granite and quartz, with special attention to matching existing countertops. The overall experience is praised as seamless, fast, and reliable, making CEPM a recommended supplier for countertop needs.

🌳 Common Materials

granite,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Average or typical response time is typically quick, often responding the same or very next day for callbacks/measurements.

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Customers consistently praise the pricing as affordable, reasonable, excellent value for money, and sometimes mention it was unexpected or better than perceived.

πŸ“‹ Care Tips

View Details
Stone Depot Inc - Countertop provider

Stone Depot Inc

(4.6)
34 reviews

πŸ“ 34 Legacy Blvd, Dedham, MA 02026, USA

πŸ“ž +1 781-251-9700

Potential customers can expect reliable installation services with frequent positive mentions of timely completion and friendly staff. Granite and quartz are the most commonly requested materials. Most reviews highlight good quality products, swift response or service, and helpful customer service, with purchasing on credit noted as a practice. One review contains a complaint about the quality of specific work, possibly linked to payment method.

🌳 Common Materials

granite,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Generally fast, with one experience mentioned as faster than expected.

πŸ“ Common Complaints

Quality of specific work was described as poor, linked to payment method.

πŸ›‘οΈ Warranties Offered

Warranties are included and considered good in the reviews, though details vary.

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Pricing is considered good or hard to beat, with no explicit complaints about standard pricing mentioned.

πŸ“‹ Care Tips

No care or maintenance tips mentioned.

View Details
Hastone Cabinetry and Countertops - Countertop provider

Hastone Cabinetry and Countertops

(4.3)
18 reviews

πŸ“ 115 E Cottage St, Boston, MA 02125, USA

πŸ“ž +1 617-822-1398

Reviews for Hastone Cabinetry and Countertops express generally positive sentiments regarding quality, customer service, and selection, particularly highlighting granite and marble. Customers frequently mention positive experiences with specific team members like Lisa, Jennifer, and Linda, and appreciate fast service and detailed assistance. On the downside, there is significant concern highlighted about cabinet quality and associated fees, with one review explicitly advising caution or avoidance, suggesting potential variability in certain product lines or customer service experiences. Overall, quality and service are often praised, though pricing can be perceived as high-end and some aspects of communication and scheduling have been noted as challenging in specific instances.

🌳 Common Materials

granite,marble,quartz,quartzite,stainless steel,butcher block,Corian

⭐ Quality Rating

Excellent (Prevalent)

⏱️ Response Time

Variable (Some reports delay, others highlight speed)

πŸ“ Common Complaints

Cabinet quality concerns (explicitly mentioned and advised against in one review),Difficulty with scheduling and contacting,High initial fees and pricing

πŸ›‘οΈ Warranties Offered

Lifetime warranty (mentioned as example/available),Guarantee for granite (mentioned),Guarantee for marble (mentioned)

πŸ‘₯ Customer Service Rating

Good - Mostly Positive

πŸ’° Pricing Feedback

Mixed (Described as 'reasonable', 'high quality', 'expensive', 'high-end', 'high fees', 'costly')

πŸ“‹ Care Tips

Few or no specific installation or maintenance tips provided in praise reviews, though granite and quartz maintenance sometimes alluded to contextually

View Details
Adams Stone, LLC - Countertop provider

Adams Stone, LLC

(5)
63 reviews

πŸ“ 163 Adams St, Braintree, MA 02184, USA

πŸ“ž +1 857-753-8561

Customer reviews for a countertop supplier highlight consistent positive experiences with fast response times, high-quality installations, skilled team members, and good customer service. The business is known for handling jobs quickly and efficiently, offering a range of materials like quartz and quartzite, and providing good value for money.

🌳 Common Materials

Quartz,Quartzite,Granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Fewer than 3 days typically

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

None mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Positive; competitive pricing, good value, excellent price

πŸ“‹ Care Tips

No care tips mentioned

View Details
Boston Granite Exchange - Countertop provider

Boston Granite Exchange

(4.6)
70 reviews

πŸ“ 1 Parkridge Rd, Haverhill, MA 01835, USA

πŸ“ž +1 978-372-8300

Customer reviews for Boston Granite Exchange highlight a positive overall experience with the supplier. Potential customers are drawn to the large inventory, knowledgeable and helpful staff (like Dave and Lisa at different locations), and excellent customer service. The selection includes various natural stones and solid surfaces. Some customers praise the educational assistance in making material choices and express high satisfaction with the quality, service, and selection.

🌳 Common Materials

granite,marble,quartz,quartzite,porcelain

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Products being sold out before customer purchase

πŸ›‘οΈ Warranties Offered

No information provided in the reviews

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

No feedback provided

πŸ“‹ Care Tips

Care instructions for marble countertops were mentioned

View Details
Cambria Sales and Distribution Center Showroom - Boston - Countertop provider

Cambria Sales and Distribution Center Showroom - Boston

(4.9)
77 reviews

πŸ“ 357 Fortune Blvd, Milford, MA 01757, USA

πŸ“ž +1 978-315-9010

Customer reviews for this Cambria countertop supplier location focus primarily on positive experiences with customer consultants and the showcase facility. Potential customers frequently mention being impressed with the beauty and variety of the quartz displays, describing staff members (identified by first name, none named by the reviewer) as knowledgeable, helpful, patient, and professional. The emphasis on seeing the full slab over smaller samples to ensure accurate matching due to veining or pattern variations is a common piece of practical advice given. There is a mention of a single instance involving potential damage. While aspects like wait times are rarely discussed, quality and customer service appear to be frequently acknowledged strengths. No negative reviews regarding wait times are present.

🌳 Common Materials

Quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Arrival of product with potential damage

πŸ›‘οΈ Warranties Offered

No specific warranties or guarantees mentioned by customers.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

No pricing or value for money feedback is provided in the reviews.

πŸ“‹ Care Tips

Choose full slabs rather than small samples to see the true pattern and color variation.,Inspect large slabs carefully for suitability, ensuring they match existing selections (cabinets, floors, vanities) consistently.

View Details
Granite Guy Inc - Countertop provider

Granite Guy Inc

(5)
205 reviews

πŸ“ 43 Turnpike Rd, Southborough, MA 01772, USA

πŸ“ž +1 508-460-7900

People say this countertop store offers a wide selection of granite and other materials, and provides precise craftsmanship and flawless installation. They highlight the fair pricing, quick turnaround time, and professional service. They also like the helpful and patient staff, and the excellent communication throughout the project.

View Details
MSI Boston - Countertop provider

MSI Boston

(4.2)
98 reviews

πŸ“ 1080 University Ave, Norwood, MA 02062, USA

πŸ“ž +1 781-680-0300

Customer reviews for MSI Boston, a countertop supplier, mention several aspects of their experience. Potential customers note a large and diverse product selection, including granite, quartz, marble, and porcelain panels. The review process and staff assistance are frequently reported as positive by some, but service quality is inconsistent and significantly impacted by customer interactions at the front desk or retail locations. Installation quality is occasionally cited as excellent, while price and value perceptions vary based on individual purchases and previous experiences with other companies.

🌳 Common Materials

granite,quartz,marble,porcelain

⭐ Quality Rating

Good

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Poor customer service (front desk, lack of friendliness),Negative interactions with specific staff members

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Unknown

πŸ’° Pricing Feedback

Feedback mixed, some praise value for money, others are uncertain without comparison.

πŸ“‹ Care Tips

Unknown

View Details
Brazusa Stone Inc - Countertop provider

Brazusa Stone Inc

(5)
24 reviews

πŸ“ 101 Hicks Ave, Medford, MA 02155, USA

πŸ“ž +1 781-393-9933

Customer reviews for Brazusa Stone consistently praise the company's efficient installation process, high quality of countertops, responsive customer service, and friendly owners. The business is noted for its ability to work within budgets, offer a variety of materials and design options, and provide a seamless experience from measurement to installation. There is no mention of pricing, but value is implied through responsiveness and quality.

🌳 Common Materials

Quartz,Granite,Stone (general)

⭐ Quality Rating

Excellent

⏱️ Response Time

Very fast

πŸ“ Common Complaints

Unknown

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Customers mention having a great pricing, reasonable price, and value for money. No pricing complaints are noted.

πŸ“‹ Care Tips

Unknown

View Details
Boston Counters - Countertop provider

Boston Counters

(5)
18 reviews

πŸ“ 78 Olympia Ave Unit H, Woburn, MA 01801, USA

πŸ“ž +1 781-281-1622

Customer reviews for Boston Counters show predominantly positive feedback, emphasizing high-quality installation, professional and helpful staff, and smooth customer experiences. Materials such as marble are mentioned as being reasonably priced or recommended. However, a few reviews indicate specific issues, such as inadequate preparation for complex projects, to provide potential customers with a balanced perspective on service quality and reliability.

🌳 Common Materials

Marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Inadequate assessment of project details or handling of complex situations, as one reviewer noted issues with the company not fully addressing errors in a contractor's plan.

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Pricing is noted as reasonably favorable for certain materials like marble, with customers repeatedly commenting on good value for the quality and service provided.

πŸ“‹ Care Tips

Yes, care and maintenance tips were provided during or after installation in some feedback.

View Details
Adamo Stone Design - Countertop provider

Adamo Stone Design

(4.7)
33 reviews

πŸ“ 296 Freeport St, Dorchester, MA 02122, USA

πŸ“ž +1 617-269-9000

Customer reviews for Adamo Stone Design reflect strong positive satisfaction with the supplier's services, including professionalism, excellent communication, high-quality installations and repairs, and the use of materials like granite, marble, and quartz. The feedback underscores reliability, durability, and customer-centric support, with no significant negative issues reported, though the company's ability to handle job-specific challenges is noted.

🌳 Common Materials

granite,marble,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Generally prompt and efficient, with positive examples of timely service even under tight deadlines, though no specific average is provided.

πŸ“ Common Complaints

Minimal issues raised; one review mentions a situation where installation was not handled initially, but this was addressed satisfactorily through repair services, indicating an absence of recurring common complaints.

πŸ›‘οΈ Warranties Offered

Not explicitly detailed in reviews, but repairs are mentioned, suggesting potential guarantee policies.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Favorable feedback on fair or good pricing, offering value for money in remodels and installations.

πŸ“‹ Care Tips

No care or maintenance tips for countertops are provided in the reviews.

View Details
Onyx, Marble & Granite - Countertop provider

Onyx, Marble & Granite

(4.9)
148 reviews

πŸ“ 93 Beaver St, Framingham, MA 01702, USA

πŸ“ž +1 508-290-7654

Customer reviews highlight a range of experiences with Onyx Marble & Granite, a countertop supplier. Positive feedback consistently praises the quality of countertops, professional installation, responsive customer service, competitive pricing, and expertise. Top materials selected include granite, quartz, quartzite, and marble. While most feedback is positive, some reviews mention isolated issues primarily with installation quality if not up to standards (like one instance of mis-leveling). One review notes the staff's knowledge regarding product care. Overall, reviews suggest excellent performance across key customer touchpoints.

🌳 Common Materials

granite,quartz,quartzite,marble,black granite,soapstone

⭐ Quality Rating

Excellent

⏱️ Response Time

Not explicitly mentioned, but implied to be prompt or quick (e.g., turn around time, quick measuring/installation on occasions).

πŸ“ Common Complaints

Inconsistent installation quality (specifically a noted instance of improper leveling).

πŸ›‘οΈ Warranties Offered

Mentioned or assumed positive aspects: Warranties are offered, and the company addresses any post-installation issues promptly (e.g., correcting nuances).

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Favorable: Described as reasonable, fair, reasonably priced, very reasonably priced, competitive.

πŸ“‹ Care Tips

Knowledge or advice regarding proper care/maintenance was provided by staff in one instance.

View Details
Colonial Marble Company, Inc - Countertop provider

Colonial Marble Company, Inc

(5)
9 reviews

πŸ“ 547 Rutherford Ave, Charlestown, MA 02129, USA

πŸ“ž +1 617-389-1130

Customer reviews for Colonial Marble Co. highlight consistently positive experiences across multiple projects, including renovations like kitchens and bathrooms. Common themes include high-quality countertops, professional customer service, prompt response for tricky issues, and timely installation. One reviewer explicitly mentions marble as the preferred material, and overall satisfaction is high with no reported issues. No pricing, warranties, or maintenance advice is offered in the provided reviews.

🌳 Common Materials

marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Positive mentions noted (e.g., responsive, timely delivery)

πŸ“ Common Complaints

Not mentioned in the provided reviews

πŸ›‘οΈ Warranties Offered

Not mentioned in the provided reviews

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

Not mentioned in the provided reviews

View Details

Recycled Glass Countertops in Boston, USA

Boston Stone Works - Countertop provider

Boston Stone Works

(5)
62 reviews

πŸ“ 142 Quincy Shore Dr UNIT 155, North Quincy, MA 02171, USA

πŸ“ž +1 617-892-2795

Customer reviews for Boston Stone Works highlight consistently positive experiences, with high praise for the communication, knowledge, and promptness of Muna or Mona. The business specializes in countertop fabrication and installation, commonly using materials like granite, quartzite, and quartz. Customers report excellent quality and detailed work, with no significant complaints noted. However, no specific response times, warranties, or care tips for surfaces are mentioned in the reviews.

🌳 Common Materials

granite,quartzite,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Quick response times mentioned, typically immediate or prompt, but no average time specified.

πŸ“ Common Complaints

No common complaints were mentioned in the reviews.

πŸ›‘οΈ Warranties Offered

No warranties or guarantees were specifically mentioned in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Feedback indicates competitive and fair pricing, with several reviews noting good value for money.

πŸ“‹ Care Tips

No specific care or maintenance tips for countertops were mentioned in the reviews.

View Details
Stone Surfaces - Countertop provider

Stone Surfaces

(5)
16 reviews

πŸ“ 275 Salem St Bldg. #2, Woburn, MA 01801, USA

πŸ“ž +1 781-270-4600

Customer reviews for Stone Surfaces highlight frequent use of quartz, marble, and other stone materials, along with positive experiences regarding installation quality, customer service, and professional staff. Rated Excellent for quality, customer service, and overall satisfaction. Response times are consistently described as fast or professional, depending on the query. No specific complaints are mentioned, nor feedback on pricing or care tips. A showroom is mentioned as a feature.

🌳 Common Materials

Quartz,Marble,Stone

⭐ Quality Rating

Excellent

⏱️ Response Time

Fast

πŸ“ Common Complaints

No specific complaints reported

πŸ›‘οΈ Warranties Offered

None mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

No feedback provided

πŸ“‹ Care Tips

None mentioned

View Details
Boston Building Resources - Countertop provider

Boston Building Resources

(4.5)
115 reviews

πŸ“ 100 Terrace St, Boston, MA 02120, USA

πŸ“ž +1 617-442-2262

Customer reviews for Boston Building Resources (BBR) emphasize the store's focus on providing affordable materials, particularly used, donated, and co-op sourced items, along with knowledgeable and helpful staff. Overall feedback highlights positive customer service experiences, competitive pricing, and the store's role in sustainability through recycling. However, a single complaint mentions inaccurate information regarding their recycling program for certain items.

🌳 Common Materials

Reviews frequently mention materials sourced from the warehouse (used/donated items), co-op offerings (new materials), and specifically highlight windows, doors, cabinets, fridges, and other home improvement items. Emphasis is often on repurposed or second-hand goods.

⭐ Quality Rating

Unknown (reviews do not provide direct ratings on countertop materials themselves, only generally positive feedback on the quality of used items and overall service)

⏱️ Response Time

Unknown (reviews do not mention specific service call or response time durations)

πŸ“ Common Complaints

The primary specific complaint mentioned is inaccurate information provided about the store's recycling program (refusing items after certain dates despite policy claims).

πŸ›‘οΈ Warranties Offered

None (no specific mention of warranties or guarantees for countertops or installation services in the provided reviews)

πŸ‘₯ Customer Service Rating

Excellent (reviews consistently highlight highly knowledgeable, patient, professional, and attentive staff, good communication, helpfulness, and positive interactions)

πŸ’° Pricing Feedback

Strongly positive feedback regarding pricing. Reviews repeatedly emphasize the store's excellent prices, especially for used and donated materials, and the good value for money offered, often contrasting them with retail giants.

πŸ“‹ Care Tips

None (no information regarding care or maintenance tips for countertops is provided in the reviews)

View Details
Metropolitan Cabinets & Countertops - Countertop provider

Metropolitan Cabinets & Countertops

(4.5)
49 reviews

πŸ“ 505 University Ave, Norwood, MA 02062, USA

πŸ“ž +1 781-949-8900

The reviews for Metropolitan Cabinets & Countertops reflect a mixed experience among customers. On the positive side, customers praise the company's knowledgeable consultants and staff, high-quality products (particularly cabinets), fair pricing, and satisfactory installation. Some reviews highlight specific team members as excellent designers and communicators. However, a handful of negative reviews point to issues such as delayed deliveries, poor communication, incorrect orders, and unresponsive customer service in certain instances.

🌳 Common Materials

quartz,granite,marble

⭐ Quality Rating

Good

⏱️ Response Time

Unknown

πŸ“ Common Complaints

poor communication,delayed delivery,incorrect orders,unresponsive staff

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Unknown

πŸ’° Pricing Feedback

customers mentioned receiving quotes from competitors and reported that Metropolitan offered good pricing and value for money

πŸ“‹ Care Tips

None

View Details
UMI Stone | The Source - Countertop provider

UMI Stone | The Source

(5)
10 reviews

πŸ“ 545 Washington St, Wrentham, MA 02093, USA

πŸ“ž +1 781-666-6690

The majority of customer reviews highlight positive experiences, focusing on excellent customer service, knowledgeable staff, and overall satisfaction with product selection and installation quality. Positive feedback includes mentions of Wendy's expertise, polite and caring interactions, variety of materials, and improved timeliness. Empty reviews add little substance to the discussion.

🌳 Common Materials

Natural stone (e.g., granite) and man-made products are mentioned, but specific materials are not detailed in the reviews.

⭐ Quality Rating

Excellent

⏱️ Response Time

Good response times are implied through comments about punctual service, though no specific averages are provided.

πŸ“ Common Complaints

No significant or common complaints are raised in the detailed reviews.

πŸ›‘οΈ Warranties Offered

No information about warranties or guarantees is provided in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Feedback on pricing or value for money is not mentioned in the reviews.

πŸ“‹ Care Tips

No tips for care or maintenance of countertops are included in the reviews.

View Details
Boston Glass Group - Countertop provider

Boston Glass Group

(4.5)
28 reviews

πŸ“ 801 Boylston St, Chestnut Hill, MA 02467, USA

πŸ“ž +1 617-505-6091

Customer reviews for Boston Glass Group highlight a generally positive experience with their glass products and services, primarily focused on shower enclosures, mirrors, glass tabletops, and other glass installations. The majority of feedback praises the installation quality, professionalism, customer service, prompt response times, and overall value. A consistent recurring positive sentiment surrounds Tom (who appears to be a key contact) and his crew. However, a minority of reviews report specific instances of poor quality work, such as misaligned logos, damaged tiles, and faulty installation requiring remedial work. The reviews cover aspects like product quality (glass), installation process, customer service interactions, pricing, and experiences range from highly recommending the company to expressing significant disappointment in specific cases. The core products mentioned are glass shower enclosures, mirrors, glass tabletops, and glass doors.

🌳 Common Materials

glass,tempered glass

⭐ Quality Rating

Excellent (except in specific cases mentioned)

⏱️ Response Time

Prompt and quick in most reviews.

πŸ“ Common Complaints

Misalignment in product (logo, glass),Damaged surrounding fixtures,Poor initial installation quality

πŸ›‘οΈ Warranties Offered

None explicitly mentioned as standard warranties, but discounts were offered for replacement items (e.g., incorrectly installed or damaged unit).

πŸ‘₯ Customer Service Rating

Generally Good/Excellent

πŸ’° Pricing Feedback

Reasonable pricing mentioned.,Bulk/ordering could be considered for cost efficiency.,Value noted in specific projects and durability.

View Details
JCW Countertops - Countertop provider

JCW Countertops

(4.9)
22 reviews

πŸ“ 3 Aberjona Dr, Woburn, MA 01801, USA

πŸ“ž +1 781-935-1907

Customer reviews for JCW/Aberjona highlight a consistently positive experience with countertop installation and support. Customers particularly praise the company's responsive service, typically fast turnaround times, the quality of the finishing work, and the professionalism of both management and installation teams. Laminate material is explicitly mentioned in several reviews. Although other common materials are not detailed in the provided reviews, the installation process and quality are frequently commended. Some reviews briefly note a specific issue that was addressed by an employee but do not represent customer complaints from this dataset.

🌳 Common Materials

Laminate (if installed)

⭐ Quality Rating

Excellent

⏱️ Response Time

Fast response or quick

πŸ“ Common Complaints

Unknown

πŸ›‘οΈ Warranties Offered

Not specified

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

Not specified

View Details
Metropolitan Cabinets & Countertops - Countertop provider

Metropolitan Cabinets & Countertops

(3.8)
23 reviews

πŸ“ 450 Arsenal St, Watertown, MA 02472, USA

πŸ“ž +1 617-926-8900

Customer reviews highlight Metropolitan's product offerings, service interactions, and occasional issues. Potential customers note positive experiences generally citing high-end quality, variety, helpful staff and good customer service. The business is recommended, particularly for cabinet and counter selection/design. Some mentions of response time, pricing concerns, and one noted installation chip repair exist. Several reviews describe non-specific or incomplete experiences.

🌳 Common Materials

Quartz and stone are repeatedly mentioned, though only stone is named explicitly by a reviewer. No specific other materials are identified.

⭐ Quality Rating

A mix of positive and severe negative feedback regarding quality. General consensus points towards higher-end quality and value, while specific one-off issues (chip repair) were highlighted by one reviewer. The presence of severe complaints also notes quality issues elsewhere.

⏱️ Response Time

Positive experiences generally do not mention wait times. One review specifically mentions an 'excellent' service designer who is 'responsive'. A negative experience cited a 10-minute hold on an initial call, while another noted a quick response to a fixture repair.

πŸ“ Common Complaints

Communication/Responsiveness issues were mentioned by one reviewer. Pricing concerns were highlighted by another. One review mentioned a significant quality issue.

πŸ›‘οΈ Warranties Offered

No specific warranty details are provided in the majority of the reviews. One review mentions repairing a chip without explicit warranty reference.

πŸ‘₯ Customer Service Rating

Most reviews express high satisfaction with customer service, staff helpfulness, and communication. One review contained a strongly negative complaint regarding disregard for promised actions.

πŸ’° Pricing Feedback

Several reviews reference the overall high-end pricing, with one implying value for money due to quality. However, two reviews explicitly have very negative perspectives on both quality and pricing, suggesting potential concerns about value for money in some cases.

πŸ“‹ Care Tips

One review mentions a chip repair performed, implying the material (likely stone or porcelain tile) used is repairable, but no specific general maintenance tips are detailed in other reviews.

View Details
Aberjona Kitchen Center - Countertop provider

Aberjona Kitchen Center

(5)
28 reviews

πŸ“ 3 Aberjona Dr, Woburn, MA 01801, USA

πŸ“ž +1 781-935-1907

People say this cabinet store provides high-quality cabinets and countertops. They highlight the consistent, reliable service and the value for money. They also like the professional, skilled, and communicative team.

View Details
KB Surfaces - Countertop provider

KB Surfaces

(3.9)
22 reviews

πŸ“ 20 Providence Pike, North Smithfield, RI 02896, USA

πŸ“ž +1 401-727-6792

Customer reviews for KB Surfaces provide mixed feedback. The business offers various countertop materials, including granite, marble, and solid surface options. Some customers report issues with installation quality, such as incorrect cuts, damaged seals, and delayed resolution, while others praise helpful customer service, easy processes, and satisfactory outcomes. The company offers warranties for their products but there are mixed reports about warranty fulfillment. Reviews highlight both positive service interactions and specific problem resolution.

🌳 Common Materials

Granite,Marble,Solid Surface

⭐ Quality Rating

Unknown

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Incorrect installation cuts,Defective seals or plumbing failures,Materials chipping or cracking,Unresolved installation issues

πŸ›‘οΈ Warranties Offered

Lifetime warranty for some stone materials (as mentioned but not fulfilled as noted)

πŸ‘₯ Customer Service Rating

Unknown

πŸ’° Pricing Feedback

Value for money noted (selection, quality, value for countertops)

πŸ“‹ Care Tips

No specific care tips provided in the reviews.

View Details
Metropolitan Cabinets & Countertops - Countertop provider

Metropolitan Cabinets & Countertops

(4.7)
13 reviews

πŸ“ 2 Pleasure Island Rd, Wakefield, MA 01880, USA

πŸ“ž +1 781-246-0745

Analysis of customer reviews for a countertop supplier. The reviews generally reflect positive experiences related to customer service, design help, and the final outcome. Keywords frequently associated with positive sentiment include 'great', 'wonderful', 'extremely knowledgeable', 'responsive', 'amazing', 'cannot be happier', and 'thrilled'. Some reviews praise specific individuals by name. The most negative review only mentions rudeness without further details. No specific materials are mentioned. The positive reviews do not specifically mention warranty information.

🌳 Common Materials

No specific countertop materials were mentioned as being recommended or discussed in the primary positive reviews. One review text was blank.

⭐ Quality Rating

Excellent

⏱️ Response Time

Fast and normally friendly response times are mentioned as positive aspects.

πŸ“ Common Complaints

A single review expressed dissatisfaction with rudeness or poor treatment, but these details are limited and not elaborated upon sufficiently to list specific common issues beyond rudeness.

πŸ›‘οΈ Warranties Offered

No specific warranties or guarantees for the countertops or installation were mentioned in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

There are vague references to budget considerations and mindful pricing, indicating value was perceived or budget was accommodated. No explicit pricing complaints are mentioned.

πŸ“‹ Care Tips

No specific care or maintenance tips for countertops were provided in the reviews.

View Details
The Home Depot - Countertop provider

The Home Depot

(4)
2129 reviews

πŸ“ 5 Allstate Rd, Boston, MA 02125, USA

πŸ“ž +1 617-442-6110

People say this home improvement store offers a vast selection of tools, building materials, appliances, and garden supplies. They also highlight the knowledgeable and helpful staff, and the user-friendly online ordering system with options for in-store pickup or home delivery.

Some reviews mention the delivery can be unreliable.

View Details
Economy True Value Hardware + Homeware - Countertop provider

Economy True Value Hardware + Homeware

(3.8)
205 reviews

πŸ“ 219 Massachusetts Ave, Boston, MA 02115, USA

πŸ“ž +1 617-536-4280

Analysis of customer reviews for the hardware and home improvement store indicates a range of experiences, including positive interactions with helpful staff and a wide product selection, but also numerous complaints about rude service, defective merchandise, and inconsistent response times. The store appears to offer convenience and local products at fair to moderate prices, yet quality and service feedback is mixed.

🌳 Common Materials

No specific materials related to countertops are discussed in the reviews; instead, topics include plant supplies, hardware tools, gardening items, appliances, and general home improvement goods.

⭐ Quality Rating

Unknown

⏱️ Response Time

Unknown (reviews mention issues with staff accessibility and service delays, but no consistent data on average response times is provided)

πŸ“ Common Complaints

Common complaints include rude and unhelpful customer service from staff members, defective products (such as faulty heaters or missing items in purchases), billing disputes (including refusal to provide refunds), and difficulties with store access (e.g., being denied entry at closing time).

πŸ›‘οΈ Warranties Offered

No information regarding warranties or guarantees for countertops or other products is provided in the reviews.

πŸ‘₯ Customer Service Rating

Fair (while multiple reviews cite negative experiences with poorly trained staff and unprofessional behavior, others mention positive interactions with helpful employees, so the rating reflects inconsistency)

πŸ’° Pricing Feedback

Feedback on pricing is mixed; some reviews describe it as fair due to convenience and local ownership, while others criticize it as overpriced for the quality or as high relative to online alternatives.

πŸ“‹ Care Tips

No information about care or maintenance tips for countertops or other products is included in the reviews.

View Details
Recycled Surfaces LLC - Countertop provider

Recycled Surfaces LLC

(4)
5 reviews

πŸ“ 7201 E 16th St, Kansas City, MO 64126, USA

πŸ“ž +1 816-255-2719

Based on the limited and fragmented reviews provided, there is very little substantive information available. A general impression includes the sentiment 'cheap' and indications of the company enduring ('not going out of business'). The bulk of the potential customer input consists of vague placeholder statements and no actual review content was provided.

🌳 Common Materials

No specific materials were mentioned in the reviews.

⭐ Quality Rating

Unknown

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Not specified

πŸ›‘οΈ Warranties Offered

Not mentioned

πŸ‘₯ Customer Service Rating

Unknown

πŸ’° Pricing Feedback

Neutral (described as cheap).

πŸ“‹ Care Tips

No information

View Details
Pill Hardware - Countertop provider

Pill Hardware

(4.3)
155 reviews

πŸ“ 743 Massachusetts Ave, Cambridge, MA 02139, USA

πŸ“ž +1 617-876-8310

The reviewed business appears to be a hardware or home improvement store based on the customer feedback provided. Potential customers can expect knowledgeable staff, a wide range of products, and varying levels of customer service experiences. Pricing is noted as higher than some competitors but justified by convenience and product availability. Service quality varies significantly depending on the staff member and specific circumstances.

🌳 Common Materials

Unknown (reviews do not mention countertops)

⭐ Quality Rating

Good (based on comments about knowledgeable staff)

⏱️ Response Time

Unknown (reviews do not mention service call response times)

πŸ“ Common Complaints

Specific staff members' attitudes or knowledge, product availability issues (failure to stock requested items), store smallness, higher pricing than competitors, perceived lack of friendliness toward customer service.

πŸ›‘οΈ Warranties Offered

Unknown (reviews do not mention warranties)

πŸ‘₯ Customer Service Rating

Varies (ranging from positive experiences with specific staff to negative experiences with specific staff, with middle ground comments about friendliness)

πŸ’° Pricing Feedback

Generally find pricing higher (e.g., "Kind of expensive") but justify it with convenience or product range. Some reviews don't mention pricing explicitly.

πŸ“‹ Care Tips

Unknown (reviews do not mention countertops)

View Details
The Home Depot - Countertop provider

The Home Depot

(4.2)
1190 reviews

πŸ“ 3 Mystic View Rd, Everett, MA 02149, USA

πŸ“ž +1 617-389-2323

People say this home improvement store offers a wide selection of products. They also highlight the helpful and knowledgeable staff.

Other reviews mention the service can be slow.

View Details
Metropolitan Cabinets and Countertops - Countertop provider

Metropolitan Cabinets and Countertops

(4.9)
30 reviews

πŸ“ 10 Mercer Rd, Natick, MA 01760, USA

πŸ“ž +1 508-651-8950

Customer reviews for Metropolitan Cabinets and Countertops are predominantly positive, highlighting the company's staff (notably Sonali, Grace Nguyen, and Pedro Catao) as exceptionally helpful, knowledgeable, and patient during the design and renovation process. Multiple clients expressed high satisfaction with the quality of the cabinets, the professionalism of the staff, and the ease of working with the company. Several reviews specifically mention quartz or stone countertops and note that the product quality is outstanding, leading to clients becoming repeat customers and making Metropolitan Cabinets their preferred vendor. No significant issues or complaints are mentioned in the provided reviews.

🌳 Common Materials

Quartz,Stone,Cabinets

⭐ Quality Rating

Excellent

⏱️ Response Time

Generally positive feedback indicates quick and responsive customer service representatives.

πŸ“ Common Complaints

None mentioned in the provided reviews.

πŸ›‘οΈ Warranties Offered

No specific warranties or guarantees are detailed in these reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Generally positive feedback regarding pricing. One reviewer mentions it is "not absurd." Another states "the quality they provide was by far better", suggesting quality may justify the price. Another reviewer highlights "great service", "quality of the cabinets is outstanding", and "price wasn't above what we were able to pay", indicating a balance between quality and cost.

πŸ“‹ Care Tips

No specific care or maintenance tips for countertops are mentioned in the reviews.

View Details
Charles Street Supply - Countertop provider

Charles Street Supply

(4.7)
223 reviews

πŸ“ 54 Charles St, Boston, MA 02114, USA

πŸ“ž +1 617-367-9046

People say this hardware store offers a wide variety of tools and materials for home improvement and repairs. They highlight the friendly and knowledgeable staff, and the welcoming, family-feel atmosphere. They also like the helpful service and the presence of a cat.

View Details
MSI Boston - Countertop provider

MSI Boston

(4.2)
98 reviews

πŸ“ 1080 University Ave, Norwood, MA 02062, USA

πŸ“ž +1 781-680-0300

Customer reviews for the countertop supplier highlight a predominantly positive experience with the selection, product quality, and helpful staff in many cases, with 10 out of 11 reviews expressing satisfaction. Positive aspects include the variety and breadth of materials (such as granite, quartz, marble), helpful design assistance, and generally quick responses when issues arise ('Monday was the earliest I could get an appointment', 'Showroom is open on Saturday', 'Response time for the slabs was quick'). However, some reviews also mention concerns, including customer service (five reviews mentioned issues ranging from rude staff to lack of friendliness and disinterest) and a less favorable experience with the Return to Sender issue. No specific details about pricing or installation quality were provided.

🌳 Common Materials

granite,quartz,marble,porcelain panels,slab

⭐ Quality Rating

Unknown

⏱️ Response Time

Fair

πŸ“ Common Complaints

customer service,rude staff,lack of friendliness,installation troubleshooting (Return to Sender),staff disinterest,inconsistent service

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Fair

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

No relevant information was provided in the reviews.

View Details
Norfolk Hardware & Home Center - Countertop provider

Norfolk Hardware & Home Center

(4.4)
265 reviews

πŸ“ 981 Morton St, Boston, MA 02126, USA

πŸ“ž +1 617-296-2100

The reviews predominantly express highly positive sentiment towards Norfolk Hardware, emphasizing exceptional customer service, knowledgeable and friendly staff, a vast and well-organized inventory, and competitive pricing. The store is frequently praised for immediate assistance, a clean and organized environment, and its status as a preferable alternative to large retail chains like Home Depot. Conversely, a few reviews indicate mixed or negative experiences related to customer service, mentioning isolated incidents of poor service from management or specific employees, or dissatisfaction with the level of proactiveness in assisting customers. While specific details about product warranties or the quality of customer service remain unmentioned or inconsistent in the feedback, the general impression is one of a well-regarded retail destination.

🌳 Common Materials

⭐ Quality Rating

Good

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Negative experiences with specific customer service interactions.,Lack of proactivity from staff in assisting customers before reaching the register.,Dependence on specific salespeople, sometimes creating inconsistency depending on staff.

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Unknown

πŸ’° Pricing Feedback

Competitive pricing noted.,Good value.

πŸ“‹ Care Tips

View Details

Soapstone Countertops in Boston, USA

Adamo Stone Design - Countertop provider

Adamo Stone Design

(4.7)
33 reviews

πŸ“ 296 Freeport St, Dorchester, MA 02122, USA

πŸ“ž +1 617-269-9000

The provided reviews for the countertop supplier business are predominantly positive, highlighting the company's professionalism, expertise in handling various jobs (from simple repairs to complex renovations), and high-quality craftsmanship. Positive feedback includes experiences with multiple customer service representatives, timely project completion, and high-quality materials such as quartz, granite, marble (including Misty white marble), and potentially other materials like 'Solarious'. The reviews also note good customer service responsiveness and modern installation techniques, though one review mentions a scheduling challenge leading to a Christmas timeframe delivery. The business has visibility into its workforce (e.g., named individuals 'Chowki, Rick, Jose' and comments about traveling a team member) and has capabilities like repairs and installations in challenging locations.

🌳 Common Materials

Quartz, granite, marble (including Misty white marble, possibly 'Solarious'), and 'Adamo Stone' (apparently a product line).

⭐ Quality Rating

Excellent

⏱️ Response Time

Excellent

πŸ“ Common Complaints

Minimal explicit complaints were mentioned. One review described a previous crack that required repair, and another highlighted a scheduling challenge for Christmas delivery.

πŸ›‘οΈ Warranties Offered

One review references a one-year guarantee covering cutting and installation ('like cutting, installation, like maybe stone cracks, but guarantee on cutting & installation ONLY', implying potential other warranties might exist).

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Positive mentions include 'fair prices' from an architect and comments on 'value' for the quality provided.

πŸ“‹ Care Tips

One review related installation to a previous repair, indirectly suggesting that proper maintenance (like addressing a faucet issue promptly) is important to avoid damage.

View Details
Stone Depot Inc - Countertop provider

Stone Depot Inc

(4.6)
34 reviews

πŸ“ 34 Legacy Blvd, Dedham, MA 02026, USA

πŸ“ž +1 781-251-9700

Customer reviews indicate predominantly positive experiences with Stone Depot over the countertop selection and installation process. Numerous reviews laud the friendliness and helpfulness of their staff, including specific associates like Thao and Angelica. Quality of material and installation are frequently praised, with quartz and granite receiving particular mention as popular material choices. Customers consistently report satisfaction with timely service, professional execution, and the overall value for money offered by the company. While the majority of feedback is positive, a few instances mention negative service experiences related to unexpected payment requests and one instance citing poor craftsmanship and scheduling issues.

🌳 Common Materials

Quartz,Granite

⭐ Quality Rating

Good

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Unexpected cash payment requests,Poor craftsmanship, scheduling delays, negative payment terms

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Excellent

πŸ“‹ Care Tips

Unknown

View Details
Gemini Stone Llc - Countertop provider

Gemini Stone Llc

(5)
12 reviews

πŸ“ 100 Ashland St, Everett, MA 02149, USA

πŸ“ž +1 781-817-0794

Customer reviews for Gemini Stone highlight consistently positive experiences with Danny and his team. Potential customers praise the company's selection process for quartz countertops, installation quality, responsiveness, and pricing. Reviews emphasize Danny's helpfulness, expertise, quick service, and ability to meet tight deadlines. Common materials mentioned are quartz and granite. No significant complaints are evident across the reviews.

🌳 Common Materials

quartz,granite,Calcutta Monaco Quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Very fast; mentions of quick template creation, delivery during holidays, and turnarounds.

πŸ“ Common Complaints

None reported in the provided reviews.

πŸ›‘οΈ Warranties Offered

None mentioned in the provided reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Positive; 'great pricing', 'reasonable price', 'within my price range'.

πŸ“‹ Care Tips

None mentioned in the provided reviews.

View Details
Pablo Marble and Granite, LLC - Countertop provider

Pablo Marble and Granite, LLC

(4.7)
104 reviews

πŸ“ 10 Breed Ave, Woburn, MA 01801, USA

πŸ“ž +1 781-696-2990

Customer reviews primarily highlight a consistently positive experience with Pablo Marble and Granite. The business is praised for prompt service, professional installation teams led by Ben, clean work sites, and high-quality workmanship on various countertop materials, particularly quartz. Customers appreciate the responsiveness, efficiency, competitive pricing, good selection (especially of quartz and stone), and overall value for money. Occasional project delays were noted, typically attributed to unrelated factors like plumbing or renovation coordination delays, not the installers. Pricing is perceived as fair or competitive, and specific warranty details were not mentioned by most reviewers.

🌳 Common Materials

quartz,granite,marble,tile

⭐ Quality Rating

Excellent

⏱️ Response Time

Fast

πŸ“ Common Complaints

Payment requests for project security (mentioned once),Occasional renovation delays not attributed to the company (mentioned once)

πŸ›‘οΈ Warranties Offered

No specific details mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Fair pricing, competitive quotes, good value for money mentioned repeatedly

πŸ“‹ Care Tips

One mention of easy cleaning but no detailed care instructions were provided

View Details
Granite Guy Inc - Countertop provider

Granite Guy Inc

(5)
205 reviews

πŸ“ 43 Turnpike Rd, Southborough, MA 01772, USA

πŸ“ž +1 508-460-7900

People say this countertop store offers a wide selection of granite and other materials, and provides precise craftsmanship and flawless installation. They highlight the fair pricing, quick turnaround time, and professional service. They also like the helpful and patient staff, and the excellent communication throughout the project.

View Details
Italmarble Co Inc - Countertop provider

Italmarble Co Inc

(5)
21 reviews

πŸ“ 500 Lynnway, Lynn, MA 01905, USA

πŸ“ž +1 781-595-4859

Customer reviews for Ital Marble highlight consistently positive experiences across multiple projects involving marble, granite, quartz, and tile countertops. Key positives mentioned include exceptional customer service, particularly praising the designer Kelly and the sales/installation staff (like Joe, Amy, and Ed), flawless installation by a competent team, high-quality materials and finished products, professional and helpful staff, and a smooth, efficient process. Recommendations are frequent and enthusiastic, with no relevant complaints or issues raised regarding these aspects.

🌳 Common Materials

marble,granite,quartz,tile

⭐ Quality Rating

Excellent

⏱️ Response Time

Not mentioned

πŸ“ Common Complaints

None reported

πŸ›‘οΈ Warranties Offered

Not mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

No feedback

πŸ“‹ Care Tips

None mentioned

View Details
Boston Granite Exchange - Countertop provider

Boston Granite Exchange

(4.6)
70 reviews

πŸ“ 1 Parkridge Rd, Haverhill, MA 01835, USA

πŸ“ž +1 978-372-8300

Customer reviews for Boston Granite Exchange primarily highlight positive experiences centered around helpful, knowledgeable, and personable staff (frequently Dave, Dawn, Lisa, Rebecca), a wide selection of high-quality materials (notably granite, marble, quartz, quartzite, and porcelain), and excellent customer service. The positive service often includes tailored advice, time spent assisting customers, and not rushing them. A key practical note for potential customers is that a staff member (Dave) can help advise on selecting a fabricator/installer. The single most common issue noted was the unavailability of previously selected materials, requiring finding a different supplier temporarily. The business appears to be well-regarded for its selection (granite/granite, marble, quartz, quartzite, porcelain) and overall quality.

🌳 Common Materials

The most frequently mentioned and/or focused on materials are granite, marble/fabric (marble), quartz, quartzite, and porcelain.

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

The inability to fulfill pre-selected material orders due to stock unavailability within the planned timeframe was the primary issue noted across multiple reviews.

πŸ›‘οΈ Warranties Offered

No specific details about warranties or guarantees were mentioned in any of the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Feedback regarding pricing is minimal but generally positive or neutral. Customers appreciated being explained price tiers and often felt the quality was worth the price.

πŸ“‹ Care Tips

No specific care or maintenance tips were mentioned in any of the reviews.

View Details
Daltile Stone & Slab Center - Countertop provider

Daltile Stone & Slab Center

(3.8)
8 reviews

πŸ“ 345 University Ave, Westwood, MA 02090, USA

πŸ“ž +1 781-471-2095

Customer reviews mention several positive experiences, including friendly and helpful staff (one customer specifically praised a person named Manu), a nice showroom, and good customer service overall. However, there are also negative reviews pointing to poor customer service, slow response times, limited staffing, noticeable waiting periods, and uninstallation.

🌳 Common Materials

None specifically mentioned.,Multiple slabs were considered but identified types are not detailed in the text provided.

⭐ Quality Rating

Good

⏱️ Response Time

Unknown/Long wait times mentioned by a dissatisfied customer, but no average or typical time specified.

πŸ“ Common Complaints

Poor customer service,Uninstallation,Limited staffing,Long waiting times

πŸ›‘οΈ Warranties Offered

No information about warranties or guarantees is provided in the reviews.

πŸ‘₯ Customer Service Rating

Poor

πŸ’° Pricing Feedback

No direct feedback regarding pricing or value for money is provided in the reviews.

πŸ“‹ Care Tips

No care or maintenance tips for countertops are mentioned in the reviews.

View Details
Norfolk Kitchen & Bath Boston - Countertop provider

Norfolk Kitchen & Bath Boston

(4.5)
53 reviews

πŸ“ 999 Morton St, Boston, MA 02126, USA

πŸ“ž +1 617-296-6600

The reviews for Norfolk Kitchen and Bath predominantly highlight positive experiences centered on professional and knowledgeable staff (such as Malaika, Merry, and Melissa), high-quality design and installation services, responsive customer interactions, and a reputation for excellent craftsmanship and attention to detail during kitchen and bathroom remodeling projects. Potential customers are advised that the business is known for providing a comprehensive range of design options and finish selections. However, one review mentioned an isolated issue with system reliability, which was addressed, and another noted a minor work site messiness that was resolved, suggesting generally satisfactory service with occasional minor hiccups handled amicably. No explicit details regarding countertop materials used are provided by the reviewers.

🌳 Common Materials

Unknown

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Minor issues with system reliability (one instance resolved by owner), potential scheduling/delivery delays (one reviewer felt anxious), depot/pickup location logistics discussed (one reviewer), minor work site messiness observed in one installation.

πŸ›‘οΈ Warranties Offered

Not specified

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Not specified

πŸ“‹ Care Tips

None specified

View Details
Shrewsbury Marble & Granite, Inc. - Countertop provider

Shrewsbury Marble & Granite, Inc.

(4.2)
32 reviews

πŸ“ 620 Boston Tpke, Shrewsbury, MA 01545, USA

πŸ“ž +1 508-842-9800

The reviews highlight a wide selection of materials including various quartz, granite, and marble slabs, with several praising exceptional owner interactions (like Majid) and professional installation services from the team at Shrewsbury Marble and Granite. Customers reported high satisfaction with product quality and service in many cases, including prompt responses for repairs and willingness to return for repeat business. Potential buyers should be aware that while installations are frequently described as excellent, some owners have received poor customer service reviews, contrasting with positive experiences of other owners. Response times for service calls and repairs are generally described as prompt. No standard product warranties were explicitly mentioned across reviews.

🌳 Common Materials

quartz,granite,quartzite,marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Prompt

πŸ“ Common Complaints

Poor owner/customer service interactions (rudeness),Installation not matching estimates

πŸ›‘οΈ Warranties Offered

None mentioned, but various pricing examples were provided in reviews.

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Mixed feedback, with some praising better in-house pricing and value for money compared to alternatives, while others found the prices expensive.

πŸ“‹ Care Tips

No specific care tips were mentioned in the reviews.

View Details
Metropolitan Cabinets & Countertops - Countertop provider

Metropolitan Cabinets & Countertops

(4.5)
49 reviews

πŸ“ 505 University Ave, Norwood, MA 02062, USA

πŸ“ž +1 781-949-8900

The majority of reviews for Metropolitan Cabinets & Countertops express high levels of satisfaction with their service and product quality, highlighting the helpfulness of sales consultants and designers, the quality of installation, the beauty of the finished products, and competitive pricing. Positive remarks frequently mention specific staff members (without naming them) who received praise for their knowledge, patience, and customer service. Potential customers are informed that while some individuals have reported exceptionally positive experiences on long-term renovation projects or for specific materials, there are also a few specific negative reports regarding communication delays and product delivery errors.

🌳 Common Materials

quartz,granite,marble

⭐ Quality Rating

Good

⏱️ Response Time

Mixed, ranging from prompt interaction to service delays and communication issues reported by some reviewers.

πŸ“ Common Complaints

Delivery delays,Staff misplacing orders or losing information,Poor communication regarding order status,Incorrect items delivered

πŸ›‘οΈ Warranties Offered

Free replacement offered for an incorrect granite delivery,General mention of warranties but lacking specific details offered to potential customers by reviewers

πŸ‘₯ Customer Service Rating

Mixed

πŸ’° Pricing Feedback

Good value for the quality offered,Competitive pricing with one reviewer suggesting it was the best price,Slight negative report regarding non-responsive service after a contact regarding pricing

πŸ“‹ Care Tips

No care or maintenance tips were mentioned in the reviews.

View Details
Global Granite MA - Countertop provider

Global Granite MA

(5)
166 reviews

πŸ“ 38 Corporate Park Dr Unit 900, Pembroke, MA 02359, USA

πŸ“ž +1 781-208-9664

The reviews for Global Granite consistently highlight positive experiences, emphasizing excellent customer service, high-quality countertops (particularly quartz and granite), and professional installation. Potential customers appear satisfied with the company's selection, value for money, and ability to handle multiple projects. While specific pricing and detailed care instructions aren't consistently provided by reviewers as feedback, the overall experience is described as positive.

🌳 Common Materials

Quartz and granite (also mentioned was laminate)

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown (or contact provided - not specified by reviewers)

πŸ“ Common Complaints

Unknown (No significant complaints were mentioned in the reviews)

πŸ›‘οΈ Warranties Offered

Unknown (Satisfaction guarantees were mentioned for service/installation, but no specific product warranties were detailed by reviewers)

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Fair to Good (Reasonable, competitive, value for money mentioned, mix of positive and one attempt at cost-cutting mentioned)

πŸ“‹ Care Tips

Unknown (One review mentioned lemon juice as a streak test)

View Details
Metropolitan Cabinets & Countertops - Countertop provider

Metropolitan Cabinets & Countertops

(3.8)
23 reviews

πŸ“ 450 Arsenal St, Watertown, MA 02472, USA

πŸ“ž +1 617-926-8900

Customer reviews for this countertop supplier highlight a generally positive experience with high-quality products, excellent selection, and favorable customer service. Potential customers can expect professional staff, high-end materials, and services covering various kitchen designs. Some feedback notes concerns about product quality and potential installation defects, with reports of prompt service for repairs. Administrative tasks like scheduling may face delays.

🌳 Common Materials

Stone slabs (e.g., directional stone, granite implied) and stock cabinets.

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Poor quality of product and/or installation.

πŸ›‘οΈ Warranties Offered

Guarantee or service for defects and damage.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

High-end product pricing viewed as justified for quality.

πŸ“‹ Care Tips

Unknown

View Details
MSI Boston - Countertop provider

MSI Boston

(4.2)
98 reviews

πŸ“ 1080 University Ave, Norwood, MA 02062, USA

πŸ“ž +1 781-680-0300

Customer reviews for MSI Boston describe a widely available showroom experience with generally positive comments about the selection of materials, particularly granite, marble, and quartz, and a friendly staff. Potential customers should note that positive experiences are common, often praising the knowledgeable staff and ease of selection. Some reviews, however, brought up difficulties navigating the warehouse layout and difficulties with customer service interactions (notably at the front desk or entrance). There are no clear average feedback regarding pricing, value, or installation timelines.

🌳 Common Materials

granite,marble,quartz,porcelain,tile

⭐ Quality Rating

Excellent

⏱️ Response Time

Not specified in reviews. Interaction times (seconds, hours, days) are not mentioned.

πŸ“ Common Complaints

Difficulties with customer service (front desk indicated, occasionally staff attitude mentioned),Warehouse layout navigation difficulty

πŸ›‘οΈ Warranties Offered

Not specified in reviews.

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Based on replies, the pricing or perceived value was not specifically addressed (positive/negative) by the reviewers in relation to the business.

πŸ“‹ Care Tips

Porosity: Mentioned as a consideration in selecting stone.

View Details
Boston Stone Works - Countertop provider

Boston Stone Works

(5)
62 reviews

πŸ“ 142 Quincy Shore Dr UNIT 155, North Quincy, MA 02171, USA

πŸ“ž +1 617-892-2795

Based on the reviews provided, Boston Stone Works appears to offer high-quality premium countertop services with a focus on premium materials like granite, quartzite, and quartz. The company consistently highlights positive experiences in the following practical aspects for potential customers: strong customer service characterized by excellent communication and responsiveness, high-quality fabrication and installation with accurate cuts and professional finishes, competitive pricing perceived as good value, and generally efficient service delivery. Potential customers should note that some reviews mention additional selections or sourcing help beyond direct installation.

🌳 Common Materials

granite,quartzite,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Response time from initial contact is described as excellent, with timely project completion often quoted (e.g., around a month), indicating generally prompt service.

πŸ“ Common Complaints

No examples of complaints or dissatisfaction were mentioned in the provided reviews.

πŸ›‘οΈ Warranties Offered

A manufacturer's warranty is mentioned as being included.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Feedback indicates competitive, fair pricing with no significant complaints regarding cost for the quality received.

πŸ“‹ Care Tips

One review mentions the company providing care instructions.

View Details
Bill Shea's Replacement Countertops - Countertop provider

Bill Shea's Replacement Countertops

(4.2)
25 reviews

πŸ“ 11 Lebanon St, Quincy, MA 02169, USA

πŸ“ž +1 617-471-9130

Customer reviews for Bill Shea's highlight positive experiences with their services, focusing mainly on countertop and shower installations. Materials like Corian and Formica are frequently mentioned. Positive comments emphasize the professionalism of staff, high quality and aesthetics of the installations, and prompt service including scheduling and completion. One complaint references issues with communication and backsplash installation. A satisfaction guarantee is mentioned but no specific warranties are detailed. Potential customers may consider the generally positive feedback on product quality and customer service, as well as the variety of materials offered including options like Corian which offers no grout maintenance.

🌳 Common Materials

Corian,Formica (as contrasted)

⭐ Quality Rating

Good

⏱️ Response Time

Reviews mention quick in-home consultations and scheduling (e.g., 'quickly scheduled'). However, no average or specific typical response time is provided.

πŸ“ Common Complaints

Poor and unprofessional communication,Issue with backsplash opening height

πŸ›‘οΈ Warranties Offered

Satisfaction guarantee mentioned,Project estimation and calendar/schedule provided

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Countertops described as surprisingly affordable,Estimate presented acceptable for next steps

πŸ“‹ Care Tips

Specifically mentioned for Corian: No grout maintenance required, avoids mildew

View Details
Marble and Granite, Inc. - Countertop provider

Marble and Granite, Inc.

(4.4)
15 reviews

πŸ“ 270 University Ave, Westwood, MA 02090, USA

πŸ“ž +1 781-407-9560

Potential customers praise the extensive selection of materials including granite, marble, quartzite, and ColorQuartz. Jonathan Verrengia and Jeff Dunn are frequently highlighted for exceptional assistance, while Andrea is noted as friendly. The showroom experience is often described as impressive with high levels of customer service and transparency. While a quartzite-related fingerprint issue has been noted, staff are praised for helpfulness and proactive problem-solving. Customer service is considered excellent by the majority, and while more options are offered, higher pricing compared to some competitors is acknowledged. Potential customers are reminded that one review mentioned arrival time concerns from the delivery driver.

🌳 Common Materials

granite,marble,quartzite,ColorQuartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Good

πŸ“ Common Complaints

A remnant piece was difficult to source initially, there are location constraints nearby, delivery driver behavior was criticized, the quartzite countertop showed fingerprints easily, and the price point is considered moderately high for less common options.

πŸ›‘οΈ Warranties Offered

Specific warranty details per slab (cost, resistance, dimensions) are offered, but explicit standard warranty terms (like length) are not uniformly detailed across all reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Mentioned as "a little bit pricey" compared to MSI, offering more options, described as "top quality" which often equates to potentially higher costs, location might imply travel cost implications, some reviews found them competitive despite initially thinking "expensive.", described as "top quality" implies higher price justification.

πŸ“‹ Care Tips

No general care tips were provided in the reviews, though materials showing specific issues were mentioned (e.g., the quartzite fingerprint sensitivity in one instance).

View Details
Seacoast Soapstone - Countertop provider

Seacoast Soapstone

(5)
33 reviews

πŸ“ 115 Piscataqua Bridge Rd, Madbury, NH 03823, USA

πŸ“ž +1 603-842-4424

The reviews for Seacoast Soapstone uniformly praise the company and its lead Jay for excellent craftsmanship, professionalism, and reliable service. The majority of projects mentioned focus on soapstone countertops, sinks, and cabinetry, with strong emphasis on high-quality installation and exceptional customer service. Customers consistently highlight positive experiences throughout the process and recommend the company highly.

🌳 Common Materials

soapstone

⭐ Quality Rating

Excellent

⏱️ Response Time

Not mentioned

πŸ“ Common Complaints

Not mentioned

πŸ›‘οΈ Warranties Offered

No specific warranty information was provided in the reviews, though one review mentions refinished soapstone from a 12-year-old job.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Positive feedback generally indicates value for money, though one reviewer specifically notes Jay's prices are 'very fair'.

πŸ“‹ Care Tips

Reviews do not include any official care or maintenance tips provided by the company or Jay.

View Details
Boston Bluestone - Countertop provider

Boston Bluestone

(4.5)
20 reviews

πŸ“ 199 Turnpike St, Stoughton, MA 02072, USA

πŸ“ž +1 781-297-7707

Customer feedback for this countertop supplier indicates predominantly positive experiences, with high marks for work quality, customer service, and professionalism. Material options include granite, quartz, and natural stone. Customers appreciate the speed of service and the professional nature of the staff and installation teams. Some reviews mention friendly and helpful customer service. While specific pricing and detailed warranties are not universally discussed, most reviews suggest competitive or fair pricing and mention some level of guarantee. A few negative reviews highlight isolated complaints about professionalism and price in unrelated contexts, but these do not appear to be representative of the overall service experience for most customers.

🌳 Common Materials

Granite,Quartz,Natural Stone

⭐ Quality Rating

Excellent

⏱️ Response Time

Generally quick (e.g., 20 minutes, or prompt completion of jobs), specific times vary.

πŸ“ Common Complaints

Unprofessional behavior (mentioned in one review, context unclear).

πŸ›‘οΈ Warranties Offered

Not specifically mentioned or detailed in reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Mentioned as economical, affordable, competitive, and fair by some reviewers.

πŸ“‹ Care Tips

No specific care or maintenance tips were mentioned in the provided reviews.

View Details

Wooden Countertops in Boston, USA

Hastone Cabinetry and Countertops - Countertop provider

Hastone Cabinetry and Countertops

(4.3)
18 reviews

πŸ“ 115 E Cottage St, Boston, MA 02125, USA

πŸ“ž +1 617-822-1398

Reviews highlight positive experiences with Hastone's customer service, product selection and installers like Lisa, Jen and Linda. The company is frequently lauded for their expertise, attention to detail, confirmed granite work and timely service. Potential customers interested in granite, marble, quartz, cabinets and stainless steel countertops, and favoring family-owned businesses are likely to find these reviews reassuring. However, pricing feedback is mixed, with some noting high costs while others see value. A single negative review raises concerns about initial contact difficulty and rudeness post-purchase.

🌳 Common Materials

granite,marble,cabinets,stainless steel,Quartz,other

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

High pricing,Rudeness / unfriendly post-sale staff,Difficulty scheduling / communication

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Generally considered premium (quality justifies cost),Pricing noted as high

πŸ“‹ Care Tips

Unknown

View Details
Divine Design Center - Countertop provider

Divine Design Center

(4.9)
76 reviews

πŸ“ 2 Battery Wharf, Boston, MA 02109, USA

πŸ“ž +1 617-443-0700

Customer reviews for Divine Design Center are predominantly positive, praising the skills and attention to detail of designers like Gaya Ovsepyan and Samantha DeMarco, the high quality and aesthetic appeal of installations, and the excellent customer service received. Most reviews highlight successful transformations like kitchen renovations without mentioning specific material types used. One review noted dissatisfaction regarding damage to custom-ordered vanities. There is generally positive feedback about the technical expertise and project management capabilities, with no detailed pricing or maintenance advice offered. The average rating appears excellent based on the majority of comments received.

🌳 Common Materials

No specific materials are frequently mentioned in the positive reviews. However, one review refers to marble (in a negative context). For positive installations, materials like laminates, woods, quartz, or possibly stone/solid surfaces are implied but not explicitly detailed.

⭐ Quality Rating

Excellent - Reviews widely praise the quality of materials and installations, with many describing the results as 'perfect', 'beautiful', or 'exactly as planned'.

⏱️ Response Time

No information regarding response times for service calls is provided in the reviews.

πŸ“ Common Complaints

The most common complaint mentioned is the delivery to damaged custom vanities, highlighted in a single review.

πŸ›‘οΈ Warranties Offered

No details about specific warranties or guarantees covering countertops or installation are provided in these reviews.

πŸ‘₯ Customer Service Rating

Excellent - The customer service, particularly from designers like Gaya, Samantha, and Jana, is consistently lauded for being attentive, helpful, knowledgeable, and excellent.

πŸ’° Pricing Feedback

No feedback regarding the pricing or value for money is mentioned in these reviews.

πŸ“‹ Care Tips

No specific care or maintenance tips for countertop care are provided in these reviews.

View Details
Adamo Stone Design - Countertop provider

Adamo Stone Design

(4.7)
33 reviews

πŸ“ 296 Freeport St, Dorchester, MA 02122, USA

πŸ“ž +1 617-269-9000

Customer reviews for Adamo Stone Design highlight consistently positive experiences with their services. Potential customers can expect excellent quality countertops and installation work, strong customer service and communication, and timely project completion. Positive feedback specifically mentions the durability and aesthetic appeal of various materials (granite, quartz, marble, Solarious granite, Misty white marble) offered by the company. While compliments on customer service skills and responsiveness are frequent, no specific complaints were noted across all reviews. One review specifically mentions a repair service, reinforcing the quality craftsmanship.

🌳 Common Materials

[object Object]

⭐ Quality Rating

Excellent

⏱️ Response Time

Excellent

πŸ“ Common Complaints

None found.

πŸ›‘οΈ Warranties Offered

[object Object]

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Competitors are noted to be more expensive, fair pricing is mentioned from an experienced architect.

πŸ“‹ Care Tips

None mentioned.

View Details
Boston Counters - Countertop provider

Boston Counters

(5)
18 reviews

πŸ“ 78 Olympia Ave Unit H, Woburn, MA 01801, USA

πŸ“ž +1 781-281-1622

Customer reviews emphasize positive experiences with the quality and professionalism of the company's countertop services, including efficient installation, helpful staff, and good value for money. Common mentions include marble as a material of interest, along with care instructions provided in some cases. Most feedback is favorable, with few isolated issues noted that involve external factors rather than the company itself.

🌳 Common Materials

Marble - Several customers mention appreciating options for marble countertops, particularly noting its availability at reasonable prices in specific situations.

⭐ Quality Rating

Excellent

⏱️ Response Time

Response time is not explicitly detailed in the reviews, but customers commonly remark on efficient service, quick installations, and no reported delays in the process.

πŸ“ Common Complaints

Some negative feedback relates to issues arising from external factors, such as contractor errors or poor coordination, rather than direct complaints about the company's work or service quality.

πŸ›‘οΈ Warranties Offered

No specific information about warranties or guarantees is provided in the reviews for the countertops or installation services.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Customers frequently report positive feedback on pricing, noting good value for money and affordable options, especially for materials like marble.

πŸ“‹ Care Tips

Yes, one review explicitly includes mention of care instructions being provided, particularly for materials like marble, emphasizing proper maintenance.

View Details
Boston Building Resources - Countertop provider

Boston Building Resources

(4.5)
115 reviews

πŸ“ 100 Terrace St, Boston, MA 02120, USA

πŸ“ž +1 617-442-2262

Boston Building Resources (BBR) is a cooperative home improvement supplier that offers a wide range of materials and services, catering particularly well to home renovation and improvement projects. Customers frequently commend the store for its knowledgeable and patient staff, excellent customer service, broad inventory (including new and used items like windows, doors, cabinets, and other home goods), and the low prices associated with materials, which include used, donated (warehouse), and co-op items. The business is noted for its commitment to sustainability by diverting items from landfills, along with offering classes and lessons on various home improvement topics. While specific details about response times or product warranties were not consistently highlighted across the reviews, the overall sentiment points toward a positive customer experience with a focus on practical support. There was one mention of a potential issue with pricing accuracy, possibly related to accepted recycled products, but this appears to be an isolated instance and not the common focus of the reviews.

🌳 Common Materials

windows,doors,cabinets,used building materials,donated goods,co-op materials,used windows,used doors,used paint,hardware,accumulated building supplies

⭐ Quality Rating

Good

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Inconsistency with pricing advertised on their website vs. stated criteria in a specific case (e.g., toilets)

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Customers consistently praise the excellent prices, especially for used materials and items from the co-op, finding them quite accessible and good value for money overall.

πŸ“‹ Care Tips

Unknown

View Details
MSI Boston - Countertop provider

MSI Boston

(4.2)
98 reviews

πŸ“ 1080 University Ave, Norwood, MA 02062, USA

πŸ“ž +1 781-680-0300

Customer feedback for MSI as a countertop supplier is generally positive, highlighting the company's excellent collection of materials like granite, quartz, and marble, friendly and knowledgeable staff, and efficient selection process, particularly in Boston-area stores. Potential customers note the large showroom space and the benefit of visiting to see options. However, opinions on customer service are mixed, with some experiencing excellent assistance while others reported rude or unhelpful staff. The layout of the yard is mentioned as a minor issue, and one review noted difficulty finding price ranges without being a retailer or fabricator. A single review mentions a lifetime guarantee for installation, though this is not widely reported.

🌳 Common Materials

Granite (multiple reviews mentioned various granite options and appreciation for the collection),Quartz,Marble

⭐ Quality Rating

Excellent

⏱️ Response Time

One review mentions a wait time of approximately 15 minutes during a Friday visit with few customers.

πŸ“ Common Complaints

Dismissive or rude customer service staff,Indifferent staff lacking friendliness,Poor layout and navigation difficulties,Parking issues in the yard

πŸ›‘οΈ Warranties Offered

A lifetime guarantee mentioned for installation (in one review), otherwise no warranty details provided in multiple reviews

πŸ‘₯ Customer Service Rating

Unknown

πŸ’° Pricing Feedback

One review noted difficulty obtaining price ranges without being a retailer or fabricator.

πŸ“‹ Care Tips

Mention of sealing stone, though no specific material is named.

View Details
In House Kitchen Design - Countertop provider

In House Kitchen Design

(4.9)
45 reviews

πŸ“ 415 Neponset Ave, Dorchester, MA 02122, USA

πŸ“ž +1 617-420-5421

Analysis of multiple positive customer reviews for In House Kitchen Design reveals strong endorsements for their work, particularly highlighting the professionalism of staff like Amy and Leo, the exceptional quality of installations (including cabinets, countertops, and floors), competitive pricing, prompt service (including quick turnaround times for kitchen installations), and clean, efficient work processes. No specific materials beyond 'quartz' and general design offerings are commonly detailed across reviews by different customers, though quality installation attention to detail and professional staff execution are widely reported.

🌳 Common Materials

quartz,not specifically named beyond quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Very fast; free estimates, quotes matched high-end quality for less, installation completed within one week or less in some cases (e.g., less than a week).

πŸ“ Common Complaints

Unknown - No negative comments or general complaints are mentioned in the provided reviews.

πŸ›‘οΈ Warranties Offered

Similarly excellent warranties extend beyond the reviews, covering issues like payment failures/fraud, unused vacation time (these are business/legal examples, not customer warranty experiences).

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Highly competitive and reflects quality; direct comparisons to higher-priced competitors were positive towards lower prices at In House Kitchen Design.

πŸ“‹ Care Tips

Cleaning quartz countertops with cleaners safe for the surface.

View Details
Northeast Cabinet & Countertop - Countertop provider

Northeast Cabinet & Countertop

(5)
2 reviews

πŸ“ 140 Campanelli Dr, Braintree, MA 02184, USA

πŸ“ž +1 781-989-5000

Based on the reviews, there are no customer reviews available to summarize. This means no specific insights regarding the company's services, product quality, or customer experiences can be confirmed.

🌳 Common Materials

⭐ Quality Rating

Unknown

⏱️ Response Time

Unknown

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

πŸ‘₯ Customer Service Rating

Unknown

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

View Details
Norfolk Kitchen & Bath Boston - Countertop provider

Norfolk Kitchen & Bath Boston

(4.5)
53 reviews

πŸ“ 999 Morton St, Boston, MA 02126, USA

πŸ“ž +1 617-296-6600

Customer reviews consistently praise Norfolk Kitchen & Bath for high-quality countertops such as quartz and granite, professional and patient installation and design teams (mentioning individuals like Merry Ao, Malaika Minor, Katie, Melissa Shaw, and Steve Costa), and responsive customer service. Positive feedback frequently highlights durable surfaces that are trouble-free with care, the variety available at their showroom, and successful completion of large-scale projects like full kitchen/bathroom remodels and additions. While most reviews acclaim the overall experience, one expresses significant relief after a major issue was addressed after-sales (suggesting a range in the quality of specific interactions).

🌳 Common Materials

quartz,granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Fast (minutes to hours, via email/phone)

πŸ“ Common Complaints

None noted in multiple reviews, except for one isolated instance involving high-level intervention for an issue some perceived as defective workmanship/after-sales.

πŸ›‘οΈ Warranties Offered

Not mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

None provided

πŸ“‹ Care Tips

Not mentioned

View Details
Boston Bluestone - Countertop provider

Boston Bluestone

(4.5)
20 reviews

πŸ“ 199 Turnpike St, Stoughton, MA 02072, USA

πŸ“ž +1 781-297-7707

The reviews reflect a predominantly positive experience. The business provides various natural stone and quartz countertops, with customers highlighting the excellent quality of both the materials and workmanship, as well as professional service and competitive pricing. Multiple customers noted the speed of service and the beauty of their new countertops. However, only one review mentioned concerns about professionalism and pricing, and one about product quality.

🌳 Common Materials

Quartz, Granite, Various natural stones (including Marble, Quartzite, etc.)

⭐ Quality Rating

Excellent

⏱️ Response Time

Very fast, typically completed within hours or achieved a quick turnaround

πŸ“ Common Complaints

Concerns about professionalism, pricing (finding the business overpriced by one customer), and product quality (stone breaking), though these are mentioned in minority reviews

πŸ›‘οΈ Warranties Offered

Reviewers mentioned having the business warranty installation and noted that some products (like natural stone) often come with an additional guarantee against manufacturing errors, though specific warranty details were not universally described

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Feedback is mixed; most reviews mention competitive, affordable, or fair prices, but one reviewer found the company overpriced, and another mentioned 'No bargains'

πŸ“‹ Care Tips

None mentioned in these reviews

View Details
Cosentino City Boston - Countertop provider

Cosentino City Boston

(5)
7 reviews

πŸ“ 36 Thomson Pl, Boston, MA 02210, USA

πŸ“ž +1 617-463-9777

Based on the reviews, the Cosentino City Center in Boston is highlighted as a premium showroom offering high-quality materials from brands like Cosentino and DEKTON. It is praised for providing a realistic and inspiring experience for project inspiration, sourcing options, and connecting with the design community. Customer service is frequently mentioned as excellent, with staff noted for their expertise and helpfulness. No issues with quality, response time, pricing, warranties, or maintenance tips are reported by reviewers.

🌳 Common Materials

DEKTON,Cosentino

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Unknown

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

Unknown

View Details
Eastern Woodworks, Corian Countertops & Corian Vanities - Countertop provider

Eastern Woodworks, Corian Countertops & Corian Vanities

(5)
3 reviews

πŸ“ 132 Tenney St, Georgetown, MA 01833, USA

πŸ“ž +1 978-352-2005

Customer feedback highlights the provision of personalized advice and support, with a focus on selecting materials and measuring for project requirements. Positive mentions of high-quality craftsmanship, including custom builds and installations, which have proven durable over time (e.g., a shower surround lasting five years without issues). No explicit negative reviews were provided.

🌳 Common Materials

Corian

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Unknown

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Unknown

πŸ“‹ Care Tips

Unknown

View Details
Home Outlet - Countertop provider

Home Outlet

(4.2)
83 reviews

πŸ“ 260 Eastern Ave #105, Malden, MA 02148, USA

πŸ“ž +1 781-324-0774

Customer reviews for Home Outlet focus primarily on their general home improvement offerings, touch upon cabinet purchases and installation, and occasionally mention related products like countertops/tops and quartz. The pricing is consistently highlighted as a major advantage, with customer service frequently praised. However, there are specific complaints about a poor store appearance, lower quality expectations compared to other stores, and product issues. Installation timeliness is mentioned by one reviewer. Overall, the reviews present a mixed picture, leaning towards positive experiences centered on value and helpful staff.

🌳 Common Materials

granite,quartz,laminate,quartzite

⭐ Quality Rating

Good

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Poor store appearance (extremely cheap looking interior, roof looks dangerous),Lower quality expectations (cheaper alternatives, 1/4 price but not top quality),Product defects/damage (broken storm door, need for repairs)

πŸ›‘οΈ Warranties Offered

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Extremely low prices,Great value for money,Highly discounted products,Affordable options compared to other retailers,More affordable than larger retail outlets

πŸ“‹ Care Tips

View Details
Metropolitan Cabinets & Countertops - Countertop provider

Metropolitan Cabinets & Countertops

(4.5)
49 reviews

πŸ“ 505 University Ave, Norwood, MA 02062, USA

πŸ“ž +1 781-949-8900

Reviews highlight Metropolitan Cabinets & Countertops as offering a wide range of materials including quartz, granite, and marble. Customer feedback presents a mixed picture of quality (generally well-regarded but with some inconsistency), installation, and customer service. Issues like delayed communication and delivery errors were reported by a minority. Many reviews praise the helpfulness and knowledge of staff. Potential customers are advised to expect variability in service quality and response times.

🌳 Common Materials

[object Object],[object Object],[object Object]

⭐ Quality Rating

Unknown

⏱️ Response Time

Generally timely installation; however, negative reviews indicate potential delays in service response.

πŸ“ Common Complaints

Poor communication and delayed responses.,Incorrect or delayed delivery of orders.,Unclear information provided regarding project timelines.

πŸ›‘οΈ Warranties Offered

None mentioned in the reviews beyond general satisfaction.

πŸ‘₯ Customer Service Rating

Unknown

πŸ’° Pricing Feedback

Generally competitive pricing was mentioned, particularly for quartz. Value for money was implied by getting the best price upon comparison.

πŸ“‹ Care Tips

A link was mentioned for granite care regarding sealing.

View Details
CounterEdge - Countertop provider

CounterEdge

(5)
3 reviews

πŸ“ 108 Clematis Ave Unit B, Waltham, MA 02453, USA

πŸ“ž +1 781-891-0050

Customer reviews consistently praise the business for excellent countertop selection, high-quality installations performed by skilled staff, and satisfied customers who recommend the company. Specific positive feedback mentions beautiful stone and quartz options, a smooth process with communication maintained within budget, and a perfect price for a porcelain countertop. The reviews highlight outstanding workmanship and excellent customer service.

🌳 Common Materials

Porcelain,Quartz,Stone,Granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Not explicitly mentioned, but installation was completed.

πŸ“ Common Complaints

πŸ›‘οΈ Warranties Offered

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Pricing is described as 'perfect price', value for money, and 'kept within budget'.

πŸ“‹ Care Tips

View Details
Pablo Marble and Granite, LLC - Countertop provider

Pablo Marble and Granite, LLC

(4.7)
104 reviews

πŸ“ 10 Breed Ave, Woburn, MA 01801, USA

πŸ“ž +1 781-696-2990

Customer reviews for Pablo Marble and Granite generally highlight positive experiences with their services, focusing on the quality of materials (particularly quartz, granite, and marble), professional and responsive customer service, smooth installation processes, and competitive pricing. Potential customers report high satisfaction with the installation quality, service efficiency, and value received. However, a few comments mention concerns or uncertainty regarding pricing in specific scenarios, such as initial deposits or warranty details.

🌳 Common Materials

Quartz,Granite,Marble,Quartzite,Laminate,Butcher Block

⭐ Quality Rating

Excellent

⏱️ Response Time

Excellent

πŸ“ Common Complaints

Unknown

πŸ›‘οΈ Warranties Offered

No specific details about warranties offered are provided in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Positive feedback generally highlights that customers perceived the pricing as competitive or a good value. However, one customer raises a point outside the service experience about a pricing requirement for securing a project.

πŸ“‹ Care Tips

Unknown

View Details
Bostonean Marble & Granite - Countertop provider

Bostonean Marble & Granite

(4.4)
23 reviews

πŸ“ 100 Ashland St, Everett, MA 02149, USA

πŸ“ž +1 617-381-0400

Customer reviews for Bostonean Marble & Granite highlight predominantly positive experiences with the company. Potential customers will find that Bostonean is praised for its knowledgeable staff, clean and professional installation, high-quality countertops (particularly quartz and Calacotta), friendly service, and competitive pricing. The only negative feedback noted involved an unexpected charge for removing a sink during measurement.

🌳 Common Materials

quartz,marble,granite,calacotta,slate

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Unanticipated charge for sink removal during measurement. | Charges levied without explicit customer consent.,Unanticipated charge for sink removal during measurement. | Charges levied without explicit customer consent.

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Pricing described as competitive, affordable, no hidden costs identified by reviewers, very positive. | Some void/neutral feedback.

πŸ“‹ Care Tips

Unknown

View Details
Stone Depot Inc - Countertop provider

Stone Depot Inc

(4.6)
34 reviews

πŸ“ 34 Legacy Blvd, Dedham, MA 02026, USA

πŸ“ž +1 781-251-9700

Customer reviews indicate strong positive feedback on Stone Depot's customer service and installation quality. They facilitate countertop selection processes and generally accommodate projects within expected or faster timeframes. Quartz and granite are the most frequently mentioned materials. Pricing is often described as competitive and providing good value for money. While most reviews highlight professional service, one indicates issues with craftsmanship and an unsolicited cash payment. Installation accuracy is noted in multiple reviews.

🌳 Common Materials

Quartz, Granite, Stone, Formica (mentioned in context of replacement).

⭐ Quality Rating

Excellent

⏱️ Response Time

Very fast/Fast response time

πŸ“ Common Complaints

Poor craftsmanship (quality) and unsolicited requests for full payment in cash.

πŸ›‘οΈ Warranties Offered

Not specifically mentioned in positive reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Price point is considered competitive and offers good value for money.

πŸ“‹ Care Tips

None specifically provided in the reviews.

View Details
Direct Kitchen & Counter Top Distributors Inc - Countertop provider

Direct Kitchen & Counter Top Distributors Inc

(4.4)
16 reviews

πŸ“ 195 Squire Rd, Revere, MA 02151, USA

πŸ“ž +1 781-485-3303

Customer reviews for the countertop supplier business mention positive experiences with installation speed and quality, particularly praising the workmanship and customer service of the main team or owner named 'Pat'. However, two reviews highlight significant dissatisfaction, with one complaining specifically about poor customer service from a sales representative and another citing condescending help and potential frustration from Dan. Overall, the feedback includes mentions of materials like granite and honed jet mist, and comments on pricing.

🌳 Common Materials

granite,jet mist

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

πŸ“ Common Complaints

Poor customer service (mentioned in two one-star reviews, one detailing a condescending sales rep, the other noting frustration from Dan),Sales representative attitude (condescending/unhelpful),Pricing (some found it high, others felt good value for money)

πŸ›‘οΈ Warranties Offered

Unknown

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Mixed feedback with some reviews indicating good value for money and others suggesting higher pricing.

πŸ“‹ Care Tips

Unknown

View Details
Boston Stone Works - Countertop provider

Boston Stone Works

(5)
62 reviews

πŸ“ 142 Quincy Shore Dr UNIT 155, North Quincy, MA 02171, USA

πŸ“ž +1 617-892-2795

Customer reviews for Boston Stone Works generally highlight a positive experience with their services, focusing on high-quality countertops (primarily granite, quartzite, and quartz) and installations. The reviews universally praise the professionalism and responsiveness of Muna and Mona, the points of contact, with comments提及 great communication, easy reachability, and project management. Customers consistently report high levels of satisfaction with the quality of the fabrication and installation, the value for money, and the overall customer service experience. Installation times are considered appropriate despite supply chain challenges, but no specific average timeline was documented across reviews. Higher quality materials and competitive pricing are emphasized, while no specific standard warranties or care instructions are mentioned frequently in the positive feedback.

🌳 Common Materials

Granite,Quartzite,Quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Very Quick (Highly responsive team and communication)

πŸ“ Common Complaints

None mentioned in the reviews. Timelines were acceptable despite delays.

πŸ›‘οΈ Warranties Offered

Offers Warranties (specifically mentioned for materials and installation warranty)

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Very Competitive (best price), Value for Money

πŸ“‹ Care Tips

None mentioned in the reviews.

View Details