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Norfolk Kitchen & Bath Boston

(4.5)
53 reviews

Norfolk Kitchen & Bath Boston Reviews

Customer reviews consistently praise Norfolk Kitchen & Bath for high-quality countertops such as quartz and granite, professional and patient installation and design teams (mentioning individuals like Merry Ao, Malaika Minor, Katie, Melissa Shaw, and Steve Costa), and responsive customer service. Positive feedback frequently highlights durable surfaces that are trouble-free with care, the variety available at their showroom, and successful completion of large-scale projects like full kitchen/bathroom remodels and additions. While most reviews acclaim the overall experience, one expresses significant relief after a major issue was addressed after-sales (suggesting a range in the quality of specific interactions).

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

quartz,granite

How is the quality rated?

Excellent

⏱️What is the typical response time?

Fast (minutes to hours, via email/phone)

📝What are common complaints?

None noted in multiple reviews, except for one isolated instance involving high-level intervention for an issue some perceived as defective workmanship/after-sales.

🛡️What warranties are offered?

Not mentioned

👥How is customer service rated?

Excellent

💰What about pricing?

None provided

🔧Any care tips mentioned?

Not mentioned

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