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Marble and Granite, Inc.

(4.4)
15 reviews
+1 781-407-9560

Marble and Granite, Inc. Reviews

Potential customers praise the extensive selection of materials including granite, marble, quartzite, and ColorQuartz. Jonathan Verrengia and Jeff Dunn are frequently highlighted for exceptional assistance, while Andrea is noted as friendly. The showroom experience is often described as impressive with high levels of customer service and transparency. While a quartzite-related fingerprint issue has been noted, staff are praised for helpfulness and proactive problem-solving. Customer service is considered excellent by the majority, and while more options are offered, higher pricing compared to some competitors is acknowledged. Potential customers are reminded that one review mentioned arrival time concerns from the delivery driver.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,marble,quartzite,ColorQuartz

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Good

📝What are common complaints?

A remnant piece was difficult to source initially, there are location constraints nearby, delivery driver behavior was criticized, the quartzite countertop showed fingerprints easily, and the price point is considered moderately high for less common options.

🛡️What warranties are offered?

Specific warranty details per slab (cost, resistance, dimensions) are offered, but explicit standard warranty terms (like length) are not uniformly detailed across all reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Mentioned as "a little bit pricey" compared to MSI, offering more options, described as "top quality" which often equates to potentially higher costs, location might imply travel cost implications, some reviews found them competitive despite initially thinking "expensive.", described as "top quality" implies higher price justification.

🔧Any care tips mentioned?

No general care tips were provided in the reviews, though materials showing specific issues were mentioned (e.g., the quartzite fingerprint sensitivity in one instance).

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