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MSI Boston

(4.2)
98 reviews

MSI Boston Reviews

Customer reviews for the countertop supplier highlight a predominantly positive experience with the selection, product quality, and helpful staff in many cases, with 10 out of 11 reviews expressing satisfaction. Positive aspects include the variety and breadth of materials (such as granite, quartz, marble), helpful design assistance, and generally quick responses when issues arise ('Monday was the earliest I could get an appointment', 'Showroom is open on Saturday', 'Response time for the slabs was quick'). However, some reviews also mention concerns, including customer service (five reviews mentioned issues ranging from rude staff to lack of friendliness and disinterest) and a less favorable experience with the Return to Sender issue. No specific details about pricing or installation quality were provided.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,marble,porcelain panels,slab

How is the quality rated?

Unknown

⏱️What is the typical response time?

Fair

📝What are common complaints?

customer service,rude staff,lack of friendliness,installation troubleshooting (Return to Sender),staff disinterest,inconsistent service

🛡️What warranties are offered?

Unknown

👥How is customer service rated?

Fair

💰What about pricing?

Unknown

🔧Any care tips mentioned?

No relevant information was provided in the reviews.

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