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Brooklyn Granite

(4.3)
26 reviews
+1 718-484-4830

Brooklyn Granite Reviews

Customer reviews for this countertop supplier predominantly highlight a positive experience. Businesses are praised for their excellent customer service, quick communication, and efficient installation (with completion times typically ranging from 5 to 7 days). A wide variety of stone options, particularly quartz and granite, are available. Most reviews recommend the company for its high-quality craftsmanship, competitive pricing compared to competitors, and overall professionalism, although some negative reviews mention high-end competitors having better prices and potential difficulties with callbacks.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz, granite, marble (specifically quartz/stone styles, granite counters, natural marble floors, specific named competitor materials like Brooklyn Granite).

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Generally prompt; services are completed quickly (5-7 days), and customer service is often described as responsive with quick call/communication returns, although difficult callback arrangements are sometimes mentioned.

📝What are common complaints?

Some users report higher prices than competitors (e.g., Brooklyn Granite comparison), difficulties in understanding exact business hours/scheduling ('Where was the guy on a Saturday'), and potential for callbacks to be difficult.

🛡️What warranties are offered?

No specific warranty type or duration is explicitly detailed in the generally positive reviews or the negative ones.

👥How is customer service rated?

Excellent

💰What about pricing?

Customers generally report finding the pricing reasonable or very good value, particularly when compared to competitor prices mentioned (e.g., Brooklyn Granite, Williamsburg).

🔧Any care tips mentioned?

No specific care or maintenance tips for countertops are mentioned in the reviews.

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