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Busy Beaver

(4.3)
200 reviews
+1 412-900-8154

Busy Beaver Reviews

Customer reviews for the Busy Beaver hardware store focus on various aspects of the shopping experience. Positive feedback includes praise for helpful and friendly staff, good product selection, and timely service in some cases. Common criticisms involve pricing (with customers noting higher costs for items like rock salt and small bag deals), response time for service calls or order issues, and occasional negative experiences with staff or product delivery. Practical details include mention of convenient location, availability of a wide range of items (including hardware, tools, paint, and wood), and no specific reference to customer service policies or contracts.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

No specific countertop materials like granite, quartz, or laminate are mentioned in the reviews. Discussions focus on other product categories such as paint, wood, tools, and hardware butts not on countertops,

⭐How is the quality rated?

Unknown - No reviews specifically mention the quality of countertops or installations, as the business is not centered on this offering.

⏱️What is the typical response time?

Reviews indicate that response time can be timely (e.g., 'handled everyone’s questions in a timely manner') but not consistently described; it is not systematically covered in all feedback.

📝What are common complaints?

Pricing perceived as high, issues with order accuracy or details (like door shipments), and negative experiences with staff (e.g., shoplifting assumptions or cashier chat),Sometimes response time is mentioned alongside positive interaction but not as a standalone complaint.

🛡️What warranties are offered?

No mention of warranties or guarantees for countertops or installations in the reviews, given the business focus is on hardware and general home improvement.

👥How is customer service rated?

Unknown - Ratings are inconsistent across reviews, including praise for excellent service from some customers and criticism for poor experiences from others, making an aggregate score inapplicable.

💰What about pricing?

Customers frequently complain about high prices, such as paying $30 for a 50lb bag of rock salt compared to $13.99 elsewhere, or noticing price increases for items like sugar and small products; however, some see value in sales, deals, and quality staff, making perceived value positive but inconsistent

🔧Any care tips mentioned?

No specific care or maintenance tips for countertops or any items are mentioned in the reviews.

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