Five Stars Granite LLC

The reviews for Five Star Granite present a mixed picture. Potential customers praise excellent customer service (*2 reviews mentioncellent/positive experience with staff, and numerous reviews highlight positive installation experiences with quick, professional, and meticulous crews *), great job quality (*Multiple reviews describe beautiful results, excellent craftsmanship, and high-quality finishes, especially for quartz and granite installations*), and value for money (*Prices noted as reasonable, affordable, and competitive compared to other sources or box stores*). However, there are significant negative experiences reported, including issues with quality (*Several reviews mention problems like poor seams, alignment errors, mistaked edging, cracks, and unprofessional workmanship*), inconsistent quality (*A clear contrast in reviews suggests quality can vary greatly depending on the specific project or team handling it*), and customer service (*Some reviews criticize slow responses, poor handling, lack of knowledge in the office, large scheduling errors, and unprofessional behavior*). There are also mentions of warranty situations primarily covering defects but not always meeting customer expectations. Care instructions regarding avoiding certain cleaners (like bleach) are mentioned.