Granite Factory Direct

(4.7)

158 reviews

Granite Factory Direct Reviews

Customer reviews highlight a supplier business specializing in cabinets and countertops, with a focus on granite and other natural stones. Reviews frequently praise positive customer experiences, fast response times, and competitive pricing. The business is lauded for high-quality products and professional staff. However, a single review notes an issue with staff behavior, which might affect the overall customer service perception.

Summarized by Grok

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🌳What countertop materials are commonly used?

cabinets,countertops,granite,stones,slabs

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Generally quick; some mention fast loading and immediate assistance.

📝What are common complaints?

Racist behavior from a staff member and interruptions during service in one review.

🛡️What warranties are offered?

Guarantees are mentioned, but no specific details are provided in the reviews regarding warranty terms or duration.

👥How is customer service rated?

Excellent

💰What about pricing?

Multiple reviews praise the business for having great prices and offering good value for money.

🔧Any care tips mentioned?

None mentioned.

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