Granite & Marble Co

(4.4)
21 reviews
+1 615-228-0321

Granite & Marble Co Reviews

Customer reviews primarily highlight positive experiences with the company, praising the beauty and quality of countertops (materials mentioned include granite, marble, quartz, and East Nashville Marble), excellent installation, courteous customer service, and competitive pricing. Customers frequently mention fast service responses, friendly interactions with estimators (like Chang Park and Tom Kim), and the company's professionalism and attention to detail. One customer specifically noted the issue with a damaged remnant countertop not being covered under warranty, adding a cautionary note about purchasing such items 'as is'. While this specific review stands out, the overall consensus from numerous reviews is highly favorable regarding product quality, installation, and customer service experiences.

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Additional Information

🌳What countertop materials are commonly used?

Granite, marble, quartz, and East Nashville Marble.

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Fast response times for service calls, quoting, and issue resolution.

📝What are common complaints?

Limited or exclusionary warranty coverage for remnants purchased 'as is'.

🛡️What warranties are offered?

Various warranties or guarantees mentioned (excluding specific coverage for remnants purchased as is)

👥How is customer service rated?

Excellent

💰What about pricing?

Generally fair and competitive pricing mentioned. One instance noted a 'buyer beware' regarding possible hidden charges for remnant damage beyond standard warranty exclusions.

🔧Any care tips mentioned?

Unknown

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