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New Giant Stone LLC

(4.3)
43 reviews
+1 412-212-3374

New Giant Stone LLC Reviews

Customer reviews for countertop suppliers highlight positive experiences with granite, quartz, and marble options, installation efficiency (typically 3-4 weeks), helpful sales staff, and overall value for the range of services offered. Reviews mention good selection, professionalism (especially in installation), and competitive pricing compared to other options. However, a minority of reviews point to issues including material quality (shortcuts, flaws, poor quality concerns), installation behavior, pricing inconsistencies, and communication difficulties.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite,Quartz,Marble

⭐How is the quality rated?

Good

⏱️What is the typical response time?

Installation completed within approximately 3-4 weeks.

📝What are common complaints?

Material shortfall (wrong length/handle cut),Installation behavior (use of flower bed as ashtray, scattered cigarettes, smoking on site),Subtle material flaws (minor inconsistencies despite straight edge, cloudiness, less than top-tier material for price),Difficulty adjusting initial poor measurements,Communication failure (undisclosed pricing change after quote),Misleading sales practices (bad reviews attributed to previous ownership)

🛡️What warranties are offered?

Lifetime warranty mentioned,5-year warranty mentioned,Warranty as part of service agreement for potential repairs/replacements mentioned,General mention of guarantee for work without specific duration

👥How is customer service rated?

Good

💰What about pricing?

Generally positive feedback regarding pricing and value. Emphasis on affordability, lower prices compared to competitors, competitive offers (worried about pricier alternatives elsewhere), and good value for the quality provided.

🔧Any care tips mentioned?

No care or maintenance tips provided by reviewers.

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