Stone Fabricators

(4.2)
18 reviews
+1 314-776-7776

Stone Fabricators Reviews

Customer reviews for Stone Fabricators highlight consistently high praise for the quality of their craftsmanship and customer service. Several reviews commend the skilled installation work and the wide variety of materials available, including granite, quartzite, quartz, soapstone, solid surface, and marble. Positive mentions include excellent pricing, competitive quotes, and effective handling of complex orders and potential issues by staff members who step in personally. A few reviews, however, contain strongly negative experiences regarding specific individuals associated with customer service and drivers, cautioning potential customers about these isolated incidents. The summary reflects predominantly favorable feedback across product quality, workmanship, and installation.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartzite,quartz,soapstone,solid surface,marble

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Issues with specific employees deteriorating the customer service experience (e.g., Hayley Argurieo described as unpleasant, unprofessional, rude).,Negative experiences related to specific drivers' behavior (e.g., aggressive driving).,A single instance of an unexpected replacement slab not matching the original selection.,Lack of follow-up communication (e.g., after an incident with a driver).

🛡️What warranties are offered?

Unknown

👥How is customer service rated?

Fair

💰What about pricing?

Positive. Several reviews note competitive pricing, good value for the quality provided, and unbeatable quotes compared to other suppliers (e.g., 'Their pricing beat everyone else in town')

🔧Any care tips mentioned?

Unknown

Other Countertop Providers in St. Louis