Trindco Premium Countertops

(4.4)
76 reviews

Trindco Premium Countertops Reviews

Countertop suppliers with multiple location offices (Suffolk, likely others like Home Depot-associated) have received mixed feedback across their offerings, installation, customer service, and pricing. Customers generally found the product selection 'stellar' or the material quality 'beautiful', contrasting with reported installation issues like gaps, uneven finishes, and potentially poor seam management, described by one as 'deceitful' regarding the 'Premium' advertising. Multiple reviews highlight excellent service experiences but note significant problems with other customers involving rude staff, poor communication, unprofessional workmanship, delayed responses, and perceived high charges. The business has received overwhelmingly positive reviews praising professionalism, timely service, friendly staff, and flawless installations. While specific warranties are not explicitly detailed, pricing is cited as 'reasonable' or the process described as 'fair'. One review mentioned potential installation/sink separation impacting presumed warranty but wasn't explicitly stated.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz,Corian,Honed Quartz

How is the quality rated?

Fair (Mixed Feedback: Excellent in many reviews, Poor/Good/Fair in some citing gaps, uneven finishes, or potential installation errors not addressed under warranty)

⏱️What is the typical response time?

Unknown (Variable mentioned: some positive, some negative; no specific average provided)

📝What are common complaints?

Poor seams installation (unnecessary seams, gaps between sink and countertop),Poor communication (delays, unanswered questions),Uncourteous or rude staff/customer service,Issues with finish/polish,Potential warranty/service issues not adequately resolved,Perceived high charges (in specific complaint context)

🛡️What warranties are offered?

Unknown (Possibility of warranty noted in sink separation issue, but no explicit details about terms given in reviews)

👥How is customer service rated?

Neutral (Mixed feedback received for customer service, ranging from extremely positive descriptions and friendly employees to serious complaints of rudeness, lack of communication and poor attitude)

💰What about pricing?

Positive (Described as 'reasonable' and 'great value' in one review; overall process fair in another; no detailed pricing breakdown given)

🔧Any care tips mentioned?

No (Only a very broad and remote mention was found)

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