USA Stone and Marble

(4.7)
31 reviews
+1 615-383-7585

USA Stone and Marble Reviews

Customer reviews for USA Stone and Marble predominantly highlight positive experiences with customer service, installation quality, and response times. Potential customers can expect knowledgeable staff, professional installation, and a range of materials including granite, marble, quartzite, and quartz. Response times are noted as generally fast, with some mentions of same-day service. While pricing is generally perceived as fair or value for money, some reviews caution about potential unexpected costs or price increases. No specific warranty information was directly mentioned by reviewers. One review raised specific concerns about customer service being rude, often attributed to particular employees or managers, impacting the overall experience for some customers.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,marble,quartz,quartzite

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

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📝What are common complaints?

Unexpected expenses/price increases/change orders (cost overruns),Rude or unprofessional customer service/inexperience (from specific employees or managers),Billing errors or collections issues

🛡️What warranties are offered?

Specific warranty details were not mentioned by any reviewer.

👥How is customer service rated?

Excellent

💰What about pricing?

Reviews indicate perceived fair or value-based pricing commonly, but caution is advised regarding potential unexpected cost increases or price change orders once work begins.

🔧Any care tips mentioned?

One reviewer mentioned using 'lemon quartzite cleaner'.

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