Allied Gallery Dallas

(4.5)
137 reviews

Allied Gallery Dallas Reviews

Customer reviews for Allied Gallery as a countertop supplier indicate predominantly positive experiences. The business is noted for its well-stocked showroom featuring a wide variety of high-quality natural stones and engineered surfaces, catering to both residential and commercial projects. Potential customers frequently praise the knowledgeable and professional staff members like Jordan Herrera, Faith, and Azalia who provide excellent guidance during material selection, answer questions patiently, and offer detailed explanations of pros and cons. The selection is frequently highlighted as extensive, and installation services are generally described as satisfactory or high-quality. Installation teams are mentioned as reliable and meeting deadlines. The company maintains a professional reputation in the Dallas-Fort Worth area, actively seeking referrals across different project types.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite, marble, quartzite, quartz, and Carrara marble.

How is the quality rated?

Excellent (overall general sentiment; specific installation feedback limited to one mention of issues under warranty)

⏱️What is the typical response time?

No specific average response time for service calls is mentioned in the reviews.

📝What are common complaints?

One user reported issues with installation (sink dropping undermount) after a year of use, which was attributed to a factory defect warrantied by the manufacturer.

🛡️What warranties are offered?

Various reviews mention that warranty issues (such as installation defects) were handled by the manufacturer through the home builder (DR Horton) warranty, implying the supplier honors manufacturer warranties. No specific warranty duration or details offered directly by the supplier were explicitly detailed by reviewers.

👥How is customer service rated?

Excellent

💰What about pricing?

Positive feedback generally highlights the value provided, associating the good selection and service with perceived value, but no reviews specifically detail pricing comparisons or explicitly comment on finding the prices too high or too low.

🔧Any care tips mentioned?

Several reviews mention maintenance advice: 'seal natural stone' was advised for marble, and a specific tip was given about selecting an appropriate waterfall edge style (likely relevant to material and edge care), although no comprehensive care guide is provided within the reviews.

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