Ark Depot
10649 Shady Trail, Dallas, TX 75220, USA
Cowboy's Countertops, LLC Reviews
Reviews highlight the supplier's competitive pricing compared to others (40% cheaper for same material), a good selection of options, and generally positive installation quality (appearing clean and precise in several accounts). However, inconsistent response times, including described 'slowness' to an emergency repair, are noted, along with potential warranty service issues following an incident of the sink falling out shortly after installation.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
No specific material types are explicitly mentioned across the reviews.
How is the quality rated?
Excellent
What is the typical response time?
Varies, potentially slow for emergency service calls; experienced 'slowness'.
What are common complaints?
Slow response time to an emergency repair and perceived inconsistent warranty support following a sink detachment.
What warranties are offered?
Warranties exist (e.g., against sink installation脱落 near 8 months), but specific terms regarding coverage and payout are unclear or disputed based on reviewer experiences; potential $175 reinstall cost is mentioned.
How is customer service rated?
Poor
What about pricing?
Pricing is noted as lower than competitors when achieving their desired material (40% cheaper).
Any care tips mentioned?
No customer care or maintenance instructions are mentioned in the reviews.
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