Creator's Stone

(4.1)
26 reviews

Creator's Stone Reviews

Based on the customer reviews, the business has received feedback covering various aspects of countertop materials, installation quality, response time, customer service, pricing, and warranties. Positive reviews consistently praise the quality of work, professionalism, timeliness, and customer service, with several customers recommending the business after experiences with high-end materials and excellent support. Negative reviews, primarily mentioning issues with quartz countertops and customer service related to failed products or unresponsiveness, highlight that problems were not always resolved adequately. The business offers a range of materials, and while specific guarantee details are not consistently provided, mentions of a guarantee or workmanship assurance are noted. Customer service appears largely positive in the majority of reviews, while pricing comments vary. Minimal specific care tips for countertop maintenance are mentioned in the reviews.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,Cambria

How is the quality rated?

Excellent

⏱️What is the typical response time?

Response times are described as fast (e.g., quoted time kept, met immediately, install days after), however no specific average is provided.

📝What are common complaints?

Issues with the quality/manufacturing of countertops (specifically quartz),Poor customer service response or lack of willingness to directly fix mistakes

🛡️What warranties are offered?

Guarantee or assurance of workmanship/stand behind their word is mentioned, but no specific details about duration or terms are consistently or widely provided across reviews representing different experiences.

👥How is customer service rated?

Excellent

💰What about pricing?

Prices are frequently described as 'reasonable', 'good', 'best', 'competitive', or 'not higher', though one review mentioned a high cost ($25,000+) for a remodel.

🔧Any care tips mentioned?

Minimal specific care tips are provided in the reviews. One customer noted an installer improperly secured their sink.

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