Global Granite & Marble - St. Louis

(4.3)
20 reviews

Global Granite & Marble - St. Louis Reviews

The reviews for the countertop supplier highlight a generally positive experience with the business, emphasizing its extensive variety of stone materials including granite, marble, and quartz, as well as a team-oriented approach that includes knowledgeable staff and service personnel who assist customers in making selections and understand installation workflows. Positive aspects include a large selection, knowledgeable staff, polite and friendly service, and seamless coordination with fabricators and installers. However, negative feedback points to issues with customer communication, such as high pricing for materials and a perceived lack of service call availability for price quotes, as well as isolated instances of rude service from staff members.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,marble,quartz

How is the quality rated?

Good

⏱️What is the typical response time?

Slow

📝What are common complaints?

High pricing,Lack of price transparency (e.g., not providing quotes over the phone),Rude staff or employees

🛡️What warranties are offered?

Unknown

👥How is customer service rated?

Good

💰What about pricing?

Customers expressed dissatisfaction with the pricing structure, some finding it expensive or lacking clarity on costs.

🔧Any care tips mentioned?

No specific care or maintenance tips were mentioned in the reviews.

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