Granite Empire of Bellevue

(5)
29 reviews
+1 615-455-2008

Granite Empire of Bellevue Reviews

Customer reviews indicate a generally positive experience with Granite Empire, highlighting their expertise in countertop selection (including quartz, quartzite, marble, and granite), efficient installation processes (typically completed within a few days), and high levels of customer service from professionals like sales staff and installers. Potential customers are often recommended due to the company's helpful guidance, strong communication, and reliable delivery, although some general advice is mentioned for certain materials like marble. The overall feedback emphasizes quality and value.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz, quartzite, marble, granite are the most frequently mentioned materials discussed or recommended, with specific advice noted against using marble in high-moisture areas like kitchens.

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

The typical installation and turnaround time is reported to be 3-7 days (including warehouse visits and delivery), with highly efficient processes highlighted.

📝What are common complaints?

Very few complaints are explicitly mentioned; option highlights the need for homeowners to be aware of material vulnerabilities (like marble staining or cracking) and acknowledges one instance where a piece had to be replaced due to issues, positioning product success in providing the right product.

🛡️What warranties are offered?

No specific warranty or guarantee terms are directly mentioned in the reviews, but the high rate of reported satisfaction with product and installation quality implicitly suggests trust in their workmanship standards.

👥How is customer service rated?

Excellent

💰What about pricing?

Feedback suggests positive experiences with pricing, including payment structures (like per square foot or avoiding full slab purchases), and an overall sense of good value for money, with some noting cost savings from partial orders using existing slabs or fakes.

🔧Any care tips mentioned?

Mentioned advice includes potential care tips for certain materials like marble (e.g., Florin warning about staining or cracking in kitchen environments), implying specific handling or maintenance guidance may be available.

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