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IGS Countertops - Tampa

(4.5)
106 reviews
+1 813-291-0280

IGS Countertops - Tampa Reviews

Reviews for this countertop supplier business reflect a mixed experience, with customers providing both positive feedback on customer service, the aesthetic appeal of countertops, and timely installations in some instances. Common materials recommended or mentioned include granite and quartz. However, there are frequent complaints about installation quality issues, delayed service or response times, and the company's handling of warranties, particularly in cases involving defects.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz

⭐How is the quality rated?

Unknown

⏱️What is the typical response time?

Slow response times are frequently reported, with multiple reviews mentioning delays in service calls and long waits between initial contact and follow-up actions, though specific timelines are not detailed.

📝What are common complaints?

Defective installation (e.g., uneven grout lines, gaps, loose sinks),Poor customer service (gaps in communication, unprofessional behavior in some reports),Issues with warranties and product defects

🛡️What warranties are offered?

Some discussions mention that warranties exist for defects, such as replacement of faulty tops, although the specific details are not consistently described in reviews.

👥How is customer service rated?

Mixed, with some reviews highlighting excellent service and empathy, while others point to poorly handled interactions and delays.

💰What about pricing?

Feedback on pricing varies, with a mix of perceptions including fair value or cost-effective approaches in certain contexts, but some indicate dissatisfaction due to high costs without commensurate service quality.

🔧Any care tips mentioned?

No care or maintenance tips for countertops are provided in the reviewed comments.

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