MSI Indianapolis

(4.7)
67 reviews

MSI Indianapolis Reviews

Customer reviews highlight consistently positive experiences at MSI, an Indianapolis countertop supplier. Potential customers report finding a wide selection of materials, friendly and knowledgeable staff offering excellent service and personalized help during showroom visits. The process for viewing slabs is consistently described as organized and positive. One review mentions awareness of store hours affecting timely walk-in visits, and another positive review notes the ability to purchase through approved contractors.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Calacatta Arno (specific name),Istar Quartz (specific name),Quartz,Granite,Slab selections (general term)

How is the quality rated?

Excellent

⏱️What is the typical response time?

Mentioned installation scheduling/delivery timelines discussed; responses during storefront visits appear within standard operating hours.

📝What are common complaints?

Installation scheduling/delivery timelines discussed, primarily positive feedback regarding service otherwise.

🛡️What warranties are offered?

Limited warranty details provided in two reviews (general mention of defects/color, one specific 10-year limited warranty mention during initial experience).

👥How is customer service rated?

Excellent

💰What about pricing?

No pricing or value discussions directly addressed in provided excerpts.

🔧Any care tips mentioned?

None provided; multiple inquiries focus on selection but not maintenance.

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