MSI St. Louis

(4.6)
41 reviews
+1 314-820-6100

MSI St. Louis Reviews

Customer reviews for this countertop supplier highlight positive aspects including a wide selection of materials like granite, quartz, and marble displayed in an aesthetically pleasing showroom environment. Many reviewers commend the helpful and knowledgeable staff, experiencing exceptional customer service and guidance during countertop selection. Positive feedback generally surrounds the quality of the countertops and installation, with some expressing satisfaction with the pricing or value. However, concerns are noted regarding customer service variability (including reported poor interactions and slow processes) and potential sales tactics or management practices. Warranty details are not specifically mentioned in the majority of reviews.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,marble

⭐How is the quality rated?

Good

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Customer service can be poor or inconsistent (inexperienced staff or being directed to other distributors),Shady sales tactics or management potentially selling directly to bypass contractors

🛡️What warranties are offered?

Not specifically mentioned by a majority of reviewers

👥How is customer service rated?

Good

💰What about pricing?

Generally considered acceptable or affordable (tied to a positive experience from the commercial perspective of MSI),The process for finding and ordering could be slow, not explicitly addressed as pricing related

🔧Any care tips mentioned?

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