Stone Artisans Ltd

(4.9)

47 reviews

Stone Artisans Ltd Reviews

The reviews consistently praise Stone Artisans for their professional service, quality countertop installations, and customer-centric approach. Customers highlight excellent communication, quick turnarounds, and expertise across various materials (granite, quartz, etc.). Positive mentions include the professionalism of the crew and helpful advice regarding countertop care and cost-saving options. A single dissatisfaction mentions a representative incident, not directly related to the company's service for countertops, while a separate review notes challenges with rescheduling due to holidays.

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🌳What countertop materials are commonly used?

granite,quartz,quarry stone,marble,remnants

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Generally positive feedback with mentions of quick responses for estimates, field measures, and rescheduling (though one review noted a tight pre-holiday schedule).

📝What are common complaints?

One review mentioned a representative incident (driver), another noted difficulty scheduling around holidays,No major recurring complaints directly related to product quality or installation are mentioned

🛡️What warranties are offered?

No specific types of warranties or guarantees are explicitly mentioned in the reviews

👥How is customer service rated?

Excellent

💰What about pricing?

Cory suggested using remnants to save money, and customers expressed appreciation for this. The reviews do not primarily discuss pricing or value for money directly, though the quality and service are implicitly valued. One review mentions inheriting rental property kitchen projects, implying it applies to various properties/scales

🔧Any care tips mentioned?

Installation teams provided helpful suggestions for ongoing care

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