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Stone World TN - Granite Countertops & More

(4.4)
112 reviews
+1 615-610-1320

Stone World TN - Granite Countertops & More Reviews

Based on the customer reviews, potential customers will find information about the smoothness of the ordering and installation process, the variety of materials offered (particularly quartz), and high levels of customer recommendation from staff like Paige and Ivan. Positive feedback highlights quick scheduling, professional staff, and superior quality and finish, especially with quartz. However, a specific issue was noted where quartzite was incorrectly installed instead of quartz, leading to initial dissatisfaction. Overall, feedback indicates a generally positive experience with the company.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

quartz,quartzite,Dekton

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

a few days

📝What are common complaints?

Incorrect material substitution (e.g., quartzite instead of quartz),Staining issues (particularly with quartzite),Negative comments about customer service (in one instance),Mentioned pricing concerns (in negative reviews, but not consistently)

🛡️What warranties are offered?

Only Dekton's warranty is explicitly mentioned; other warranty details are not consistently provided.

👥How is customer service rated?

Excellent

💰What about pricing?

Positive feedback on getting the job done within budget, but negative reviews (fewer) specifically mention pricing as poor (or at least involving substantial expenditure with uncertain value).

🔧Any care tips mentioned?

A care instruction sheet was provided for Dekton countertops.

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