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BKG Design

(4.5)
103 reviews
+1 412-301-0537

BKG Design Reviews

Reviews for BKG Design highlight mixed feedback. Potential customers should note while several positive experiences praise excellent customer service (particularly regarding designer Noelle), great quality, timely service, and competitive pricing, some reviews mention issues including difficulties with returns (refusal), instances of damaged goods requiring replacement (which can take considerable time, though this isn't universally reported), and material durability problems (e.g., paint peeling). Overall, product quality appears variable based on customer experiences.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Unknown (Reviews mention quartz, solid surface (Corian/Carrara), laminate, and stone but do not highlight a single predominant or commonly recommended specific material)

⭐How is the quality rated?

Unknown (Praise is frequently given for quality, craftsmanship, and durability in numerous reviews, yet a significant minority of reviews identify specific product failures or perceived poor quality)

⏱️What is the typical response time?

Not Sufficient Data (One review specifically notes significant delays in handling returns and replacements for damaged goods)

📝What are common complaints?

Refusal to accept returns for items like handles, damaged goods showing up and requiring replacement, defects in materials (e.g., paint peeling, failure attributed to particleboard under solid wood laminate)

🛡️What warranties are offered?

Vague or Not Explicitly Stated (General mention of warranties exists but specifics are not detailed in the reviews)

👥How is customer service rated?

Excellent (A very high frequency of reviews, particularly those praising the experience, specifically mention excellent customer service and support)

💰What about pricing?

Positive (Multiple reviews explicitly mention BKG Design's prices as affordable, cheap, competitive, or the best)

🔧Any care tips mentioned?

Not Mentioned (Reviews do not contain any information on care or maintenance recommendations for the countertops)

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