CRS Marble & Granite

(5)

136 reviews

CRS Marble & Granite Reviews

Customer reviews consistently praise CRS Marble & Granite for its extensive selection of countertop materials, notably granite, marble, quartz, and various stones. Staff members frequently receive high marks for their friendliness, helpfulness, patience in answering questions, and knowledge about different products. Customers appreciate the welcoming atmosphere, the spacious warehouse or showroom environment that allows for browsing, and the step-by-step explanations provided during consultations. The review period appears to focus primarily on the selection and customer-facing service experience at the store, with most feedback being highly positive regarding customer service and product availability.

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🌳What countertop materials are commonly used?

Granite,Marble,Quartz,Various Stone

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Occasional minor issues cited include shipping delays for custom orders/samples and variations in finish quality (e.g., etching issues on natural stone).

🛡️What warranties are offered?

CRS offers warranties for installation, e.g., "1 year for finish", and guarantees for materials or workmanship, although specifics vary by material and installation type (e.g., laminated quartz vs. solid stone).

👥How is customer service rated?

Excellent

💰What about pricing?

Prices are generally not explicitly compared, but the experience is frequently described as providing value for the range and quality of options offered, and as being fairly priced given the services included (selection, measurement, etc.).

🔧Any care tips mentioned?

For natural stones (granite, marble), the reviews explicitly mention the need to regularly reseal, avoid acidic cleaners, and protect against heat and scratches.

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