K B Tops Inc
105 Aragona Blvd # 103, Virginia Beach, VA 23462, USA
Dernis International Reviews
Reviews for Dernis International focus on generally positive experiences regarding the quality of countertops, installation, and customer service. Customers frequently mention natural stone materials (including granite, Uba Tuba, Fantasy Brown, and unspecified 'stone') and report overwhelmingly high satisfaction with both product quality and the professionalism of the staff. Several reviews highlight quick turnaround times for projects and express appreciation for prompt service, although no specific average response times are provided. The feedback consistently emphasizes value for money and high-quality craftsmanship. While the majority of reviews are highly complimentary, one negative review reports a significant dissatisfaction with product delivery.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
granite,Uba Tuba (classified under natural stone),Fantasy Brown (likely natural stone),natural stone (various types unspecified)
How is the quality rated?
Excellent
What is the typical response time?
Multiple reviews mention prompt service and completion of projects within a few days (e.g., 'ready for pick-up in just a few days'), indicating generally acceptable or quick turnaround times. However, no definitive average is calculated from the data.
What are common complaints?
Mismatch between sample and actual product delivered (mentioned in one negative review)
What warranties are offered?
No specific warranty or guarantee details are mentioned in the provided positive reviews. One review (negative) notes that problems are addressed 'quietly' but not contracts, suggesting service-focused assurances rather than explicit written warranties.
How is customer service rated?
Excellent
What about pricing?
Multiple reviews describe the pricing as reasonable, fair, excellent value, or high quality at an appropriate cost, with no negative feedback on price mentioned.
Any care tips mentioned?
No tips or instructions regarding the care or maintenance of countertops are mentioned in any of the reviews.
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