East Star Building Supply

(4.3)
309 reviews

East Star Building Supply Reviews

Customer reviews for EastStar Building Supply are mixed, but overall positive. Most reviews praise the company for its extensive inventory in kitchen and bathroom remodel materials, competitive pricing, and helpful sales staff. Positive feedback highlights reliability in service, good product quality in many cases (particularly for countertops and cabinets), and friendly customer interactions. However, some reviews mention issues including slow response times for service calls, occasional product defects (such as with faucets), and unresolved quality control problems. Potential customers are advised to inquire about specific products, warranties, and provide detailed specifications to avoid unexpected issues.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Solid surface countertops,Faucets,Cabinets,Tiles,Hardware,Countertop slabs,Vanities,Mable and vinyl tile

How is the quality rated?

Good

⏱️What is the typical response time?

Slow for service calls

📝What are common complaints?

Poor quality items (e.g., defective faucets with leaks, broken aerators),Slow response time for service calls

🛡️What warranties are offered?

Unknown

👥How is customer service rated?

Fair

💰What about pricing?

Competitive and low pricing consistently praised

🔧Any care tips mentioned?

Unknown

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