 
 East Star Building Supply
📍 1945 Carroll Ave, San Francisco, CA 94124, USA
Customer reviews for East Star Building Supply indicate a generally positive experience, highlighting a wide selection of products including countertops, cabinetry, vanities, fixtures, and tiles; competitive pricing compared to other suppliers; helpful and knowledgeable customer service; and high-quality products. However, some customers mention occasional slow response times, minimal warranty offerings, and rare instances of product defects or mid-process service issues. Recommended for those seeking variety and competitive prices for remodels, with an average wait during transactions noted.
Common Materials
Solid surface countertops, cabinetry, vanities, faucets, sinks, toilets, tiles (including vinyl/mable), hardware, and fixtures.
Quality Rating
Excellent
Response Time
Unknown (with mention of long wait times possibly indicating slow average response in some exceptional cases)
Common Complaints
Slow service response, minimal warranty provisions, slow resolution of process items, minor item defects (e.g., leaky faucets), higher wait times, and some roles not highly recommended without prior vetting.
Warranties Offered
None Mentioned
Customer Service Rating
Good
Pricing Feedback
Generally competitive pricing, lower than similar stores or comparable online prices, fair value for money, inappropriate pricing for lowest cost only (avoid seeking extreme deals).
Care Tips
No Tips
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 