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True Stone Distributing

(3.7)
6 reviews

True Stone Distributing Reviews

Customer feedback includes positive experiences, with one reviewer stating a previous renovation using TrueStone combined with Timeless kitchen resulted in a stress-free outcome and a modernized kitchen, appreciating the company and its partner. A potentially positive interaction involved a customer receiving helpful and knowledgeable assistance. However, significant concerns were raised regarding customer service, with one review mentioning an unprofessional handling of a call (hung up after the first interaction), and another referencing a delayed response (described as 'cold and slow' via a poorly connected phone). No direct feedback regarding product pricing, value, warranties, product quality, installation quality, material options beyond granite association, or maintenance tips was provided by reviewers.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite

How is the quality rated?

Unknown

⏱️What is the typical response time?

Unknown (mention of potential slow/cold response noted, but no quantitative data)

📝What are common complaints?

Poor customer service (e.g., rude/hung up calls, perceived cold/slow response)

🛡️What warranties are offered?

👥How is customer service rated?

Unknown (Mixed feedback based on limited examples)

💰What about pricing?

🔧Any care tips mentioned?

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