Granite Factory Direct

(4.7)
158 reviews

Granite Factory Direct Reviews

Reviews indicate generally positive customer experiences featuring professional staff (staff members not named in reviews receive consistent praise for helpfulness, knowledge, and responsiveness), quick turnaround on orders, and the availability of a wide selection of materials (including quartz, quartzite, concrete, and laminate). While no specific material guarantees or explicit warranty comparisons are highlighted, potential customers can expect reasonable service, friendly interactions, and the possibility of exploring financing options. One review contains a highly negative experience citing unsuitable staff behavior.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

quartz,quartzite,concrete,laminate

How is the quality rated?

Good

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Scheduling delays, insufficient product quantity, potential staff behavior issues impacting customer experience.

🛡️What warranties are offered?

Some reviews suggest the company offers warranties, though specifics (duration, coverage) are not detailed in the comments.

👥How is customer service rated?

Good

💰What about pricing?

Pricing is generally noted as great, affordable, unbeatable, or good value for money.

🔧Any care tips mentioned?

No specific care or maintenance tips for countertops are mentioned in the reviews.

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