Stone Warehouse of Tampa
5300 W Knox St, Tampa, FL 33634, USA
IGS Countertops - Tampa Reviews
Customer reviews for this countertop supplier highlight a mix of positive and negative experiences. On the positive side, customers frequently praise exceptional customer service, beautiful and high-quality countertops, and professional installation. However, the reviews also reveal significant concerns, including reports of defective materials, installation issues, slow response times, and problems with warranty claims. Many reviews emphasize the importance of clear communication and quality workmanship, with some users noting high costs and lack of detailed care instructions.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
granite,quartz
How is the quality rated?
Mixed
What is the typical response time?
Not consistently reported; reviews mention rescheduling and delays but lack specifics.
What are common complaints?
Defective or low-quality installation (e.g., uneven grout, gaps, material failure),Slow follow-through on warranty claims,Communication issues and rescheduling
What warranties are offered?
Defective materials and installation falls under warranty, with IGS or an associated warranty company potentially responsible for replacements or repairs
How is customer service rated?
Varies from excellent to poor
What about pricing?
Generally considered fair or high-end; specific mentions include splurging options and higher costs for quality
Any care tips mentioned?
No detailed care tips are provided in the reviews, though services like drilling are mentioned
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