MC Granite Countertops Nashville

(4.5)
97 reviews
+1 615-457-4000

MC Granite Countertops Nashville Reviews

Customer reviews for MC Granite, a countertop supplier, collectively describe a predominantly positive experience focused on their one-stop shopping approach, the expertise and helpfulness of staff members like Yita, Joanna, Melissa, and Juan, and generally positive feedback on installation quality, customer service, product selection (particularly quartz and granite materials), and value for money. Some concerns were raised about initial miscommunication regarding old top removal and response time for a follow-up service issue after installation. The company is frequently recommended, highlighting strong performance in sales, fabrication, and renovation support.

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Additional Information

🌳What countertop materials are commonly used?

granite,quartz

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Customers rarely specified an average time, but one mentioned concern about delays after the drop in their sink, though no quantified data was found. However, multiple positive experiences regarding the speed of project completion (done quickly, fast completion, competitive scheduling) were noted.

📝What are common complaints?

One customer experienced a miscommunication during installation when asking for old top removal, which was initially agreed to but ignored on-site.,Service related issues were noted indirectly and retrospectively, specifically regarding a sink drop developing 5 years post-installation and itemizing slow response times.

🛡️What warranties are offered?

MC Granite offers guarantees and warranties for their counter tops and workmanship, as mentioned by a customer in responding to a 5-year-old service issue. Details of the terms and length were not consistently provided or detailed in all reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Customers noted that pricing was reasonable or competitive (reasonable pricing, competitive pricing), and overall value for money was generally acknowledged (price and quality beats everyone in town, can't beat the price or customer service).

🔧Any care tips mentioned?

No specific care or maintenance tips for the countertops were mentioned in the provided reviews.

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