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New Euro Design

(3.9)
50 reviews
+1 718-871-2028

New Euro Design Reviews

Customer reviews for this Brooklyn countertop supplier highlight mixed experiences. Potential customers report receiving friendly staff, a good selection, and generally timely delivery for orders (e.g., 1-2 months, delivered as quoted). However, several reviews mention significant issues such as measurement errors leading to defective products, long wait times without resolution, problems with delivery staff, and difficulties contacting representatives. The likelihood of errors is noted, potentially impacting renovation schedules, though quality and service are appreciated by some.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Cabinets, countertops, and furniture are referenced. Comments mention modern and classic styles, but specific materials like granite, quartz, laminate, or wood are not consistently detailed across reviews.

⭐How is the quality rated?

Unknown - Reviews show mixed feedback. Some praise the quality and materials as excellent or good, but others explicitly mention defects and installation errors.

⏱️What is the typical response time?

Responses vary widely. Potential wait times for orders are noted (1-2 months), some deliveries were delayed due to mistakes (4-5 days), and issues often persisted for 2 weeks without resolution.

📝What are common complaints?

The most common complaints include errors in measurements, defective or incomplete products delivered, problems with delivery staff (rudeness, attitude, driving away customers), delays in communication (agents seemingly unavailable for weeks), and overall unsatisfactory service experiences by some customers.

🛡️What warranties are offered?

No specific mention of warranties or guarantees for products or installation is found in the provided reviews.

👥How is customer service rated?

Unknown - Feedback is polarized. While some reviews describe staff as friendly, professional, patient, and knowledgeable, numerous reviews report very poor customer service, poor communication, and difficulties contacting representatives.

💰What about pricing?

Pricing is subject to variation. Some comments suggest good or great prices, while others indicate the products or supply were priced as 'pricey' or expensive compared to alternatives.

🔧Any care tips mentioned?

No care or maintenance tips for countertops are mentioned in the provided reviews.

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