Quality Stones - Jacksonville | Marble & Granite Supply

(4.9)
243 reviews
+1 904-551-5619

Quality Stones - Jacksonville | Marble & Granite Supply Reviews

Customer reviews highlight a predominantly positive experience with Quality Stones, emphasizing friendly, knowledgeable, and professional staff. The reviews frequently praise the spacious and well-organized showroom with a wide selection of materials. Customers express satisfaction with the customer service quality and the quality of the countertops and installation. While some mention the cost, they often accept it due to perceived value. Two specific issues were noted: a previous bad experience with a contractor and a scenario where a slab was promised to another customer. Various warranty information was referenced but without specific details.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz,Quartzite,Dolomite,Natural stone

⭐How is the quality rated?

Good

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Issues encountered with a contractor (undiagnosed problem, salespersons withholding information) in a previous engagement.,A customer via the company resolved a scenario where the first choice slab was promised to another customer upon arrival.

🛡️What warranties are offered?

Yes, various warranties or guarantees are offered for the countertops and installation.

👥How is customer service rated?

Excellent

💰What about pricing?

Neutral; some customers mentioned the cost without specific complaints but acknowledged the value based on quality.

🔧Any care tips mentioned?

Unknown

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