Rock Solid Surfaces Inc

(4.2)
75 reviews

Rock Solid Surfaces Inc Reviews

Customer reviews for Rock Solid Surfaces center on positive experiences with product quality, installation skills, customer service, and value for money. Common praises include skilled craftsmanship (especially with granite and quartz), knowledgeable staff, and efficient processes. However, some customers report issues with unexpected fees, communication breakdowns during errors, and unprofessional handling of problems by specific staff members, including call/documentation deficiencies and incomplete installations. The business is sometimes noted for a smaller selection or unique offerings.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz

How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Unexpected fees,Poor handling of errors/complaints (refusing to fix/refuse communication),Lack of documentation/contract details,Unprofessional behavior by specific employees

🛡️What warranties are offered?

Unknown

👥How is customer service rated?

Excellent

💰What about pricing?

Generally positive (competitive, good prices), but some mention potential unexpected costs.

🔧Any care tips mentioned?

See slabs before final cut (not actual care instructions)

Other Countertop Providers in Virginia Beach

K B Tops Inc

K B Tops Inc

(4.2)

105 Aragona Blvd # 103, Virginia Beach, VA 23462, USA